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Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 24 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 7.5 Cu. Ft. Stackable Smart Electric Dryer's overall performance, with many describing it as part of an awesome washer and dryer set. The dryer's drying performance is also well-received, with users confirming that it dries clothes effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 1 out of 5 stars

    Absolute garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one we bought, the door sensor showed the door was open although it was fully closed. It would not work as a result of this. Replacement made the worst sound when drying. Like something was loose inside the machine? Would never recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us get to know the meaning of the noise from the dryer.

      Please see the link and watch the video for more details about the noise coming from the dryer.

      Samsung dryer is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146040533) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Hight’y recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Albeit a bit confusing to use initially.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not dry well. Sensor cannot tell when clothes are completely dry. Towels and jeans always come out slightly damp, even when higher settings are used. Water line hook up is a wasted feature, if not used daily the water that comes out smells moldy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Terri,

      We can imagine how inconvenient it is to have a dryer that doesn't dry the clothes completely. Let us help you maximize the drying performance of your dryer.

      I have shared links below about the steps that can help you with your Samsung dryer concern. Please watch the video and click on all the embedded words inside each article.

      "Clothes are not dry after using the Samsung dryer."
      You can select the nearest issue by clicking the radio button.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      "Samsung dryer smokes or smells."
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      If, after following the steps, the issue persists, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146867356, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Samsung Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wifi access, nice to know when clothes are finished drying.

    I would recommend this to a friend
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