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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1318 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ for its ease of use, quiet operation, and excellent drying performance. Many appreciate its modern design, capacity, and the various features it offers. While some users experienced issues with the door and steam sanitize function, the majority found the dryer to meet or exceed their expectations. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,318 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color.months. My clothes come out nice and clean especially the whites. The trick to great looking laundry is let the washer decide how to wash your clothes after you select the type.Highly recommended by me!i love the quick wash option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new dryer! It exceeded all of my expectations and I highly recommend it. My clothes dry fast and it has knocked my dry cleaning bill down too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new Samsung Dryer and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them beautiful and spacious!! I would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides doing what it’s supposed to it’s actually a pleasure to use. Matched with its companion washer it almost makes doing laundry fun. If it had fold option it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Clothes dry fast and it is silent without much noise.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient dryer, quietly and is good for all kinds of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Overall performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryers very efficient, dry items fast , I would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Was easy to install and hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet it dries fast and it’s very easy to use and also looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our Samsung dryer. The drying time is much better than our old set.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet easy to use fast drying love it..............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the addition to my samsung set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more going to the laundromat for me. A day saver. Me and the family can do laundry as small and large as we want at anytime. Steam feature helps with wrinkles and the song it sings when its done is lovely. Also smartthings lets me know when the load is done wherever i am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good machine it is really easy to use and conserve a lot of energy would recommended this to my friends looking for a new machine

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Don’t like it, wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for about a month now and I don’t like it. I can put a load of clothes in the dryer on heavy duty at the highest dry temp and it dries for 1hr and 10 minutes, and the clothes are still damp, the glass door is wet when you open it and the lint from the clothes is rimmed around the opening and wet. I have now had a load of clothes drying for two hours, and they still are damp. The dryer is heating and the clothes are warm as if they are drying, but they’re not getting completely dry and I’m not sure what the problem is. The thing that is throwing me off, is that when you open the door once the clothes are done drying, the glass door is wet, literally. I am attempting to try other dry options such as the timed dryer option, but this should not take as long as it is to dry clothes. I had a Samsung dryer for 7 years prior to this replacement and it was great. This one, not so much. I have a friend who purchased the very same dryer and before I could even complete the sentence when complaining about the dryer she finished it with ‘your clothes are still damp, because mine are damp’. Now I’m at the 30 day mark, I cannot return the dryer and at this point I can’t say that I’m happy. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day!

      I certainly know how you feel about this experience, and it's not up to your expectations. Let's dry up those laundry loads.

      To help boost the dryer's drying ability, kindly check out this guide to help rectify its performance. Learn more from the hyperlinks.

      The clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147570056, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Drying

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product I’m really excited about this project

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great. Very quite and dryes well. I fully recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the dryer has worked well. The purchase through Best Buy was not satisfactory though. Waited for ever to speak with Best Buy’s staff. Had to do it in 2 trips. When purchasing they did not honor their promotion that said we would receive a $50 dollar gift card for each the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Electric Dryer samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, quiet and steam sanitizer options are the best, family super happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect, easy to use easy to install, recommend it

    I would recommend this to a friend