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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1354 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,354 reviews
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Electric dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works great. Very quite and dryes well. I fully recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so efficient, i will recommend this product if you are looking for luxury and yet you dont need to break a bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This steam dryer is brilliant. It reduces the time I spend ironing and great for steam drying my Scrubs, I can rest assured that all my scrubs are well sanitized and ready for the next duty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides doing what it’s supposed to it’s actually a pleasure to use. Matched with its companion washer it almost makes doing laundry fun. If it had fold option it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set because of the great reviews. These work amazing. The washer is so quiet and efficient. And the dryer really gets the pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung clothes washer is easy to operate and does a great job cleaning clothing.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great company, great Dryer, Catchy color, love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the addition to my samsung set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more going to the laundromat for me. A day saver. Me and the family can do laundry as small and large as we want at anytime. Steam feature helps with wrinkles and the song it sings when its done is lovely. Also smartthings lets me know when the load is done wherever i am.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the dryer has worked well. The purchase through Best Buy was not satisfactory though. Waited for ever to speak with Best Buy’s staff. Had to do it in 2 trips. When purchasing they did not honor their promotion that said we would receive a $50 dollar gift card for each the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer. Color is nice. Seems to work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! The best of best!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    the best !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ! I can dry everything very quickly, it’s easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 3 out of 5 stars

    Leaves lint on clothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and dries well but leaves lint all over clothes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Angel,

      We understand your disappointment with not having the best experience with your washer. Let us help.

      Here is a link to the user manual; please refer to page 54 for guidance on preventing lint on your clothes.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923112134650/DC68-04299K-00_IB_DV6300B_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number (1151234696) to help our team locate your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung front loader washer and dryer matching units as an exchange/replacement from an LG new top loading washer and dryer combo. Very happy with this unit! I also purchased two matching pedestal units to lift the front loaders higher for ease of use and more storage capacity. Very happy on all fronts!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good machine it is really easy to use and conserve a lot of energy would recommended this to my friends looking for a new machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine I have no complaints would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality ever. Very beautiful color. Good deal

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Don’t like it, wouldn’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this dryer for about a month now and I don’t like it. I can put a load of clothes in the dryer on heavy duty at the highest dry temp and it dries for 1hr and 10 minutes, and the clothes are still damp, the glass door is wet when you open it and the lint from the clothes is rimmed around the opening and wet. I have now had a load of clothes drying for two hours, and they still are damp. The dryer is heating and the clothes are warm as if they are drying, but they’re not getting completely dry and I’m not sure what the problem is. The thing that is throwing me off, is that when you open the door once the clothes are done drying, the glass door is wet, literally. I am attempting to try other dry options such as the timed dryer option, but this should not take as long as it is to dry clothes. I had a Samsung dryer for 7 years prior to this replacement and it was great. This one, not so much. I have a friend who purchased the very same dryer and before I could even complete the sentence when complaining about the dryer she finished it with ‘your clothes are still damp, because mine are damp’. Now I’m at the 30 day mark, I cannot return the dryer and at this point I can’t say that I’m happy. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day!

      I certainly know how you feel about this experience, and it's not up to your expectations. Let's dry up those laundry loads.

      To help boost the dryer's drying ability, kindly check out this guide to help rectify its performance. Learn more from the hyperlinks.

      The clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147570056, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Works well for the price. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them beautiful and spacious!! I would definitely purchase again

    I would recommend this to a friend