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Customer reviews

Rating 4.7 out of 5 stars with 1354 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,354 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new washer. Very easy to use. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect match for our large washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Steam cycle is a big +. Easy to use, no complaints at all

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Happy Laundry day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It is prefect and the color is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer easy to use and easy to fix

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use with excelent settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues, gets the job done. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greaaat choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been happy with my washer and dryer! Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WORKS WONDERFULLY! I LOVE IT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS LIKE A CHARM!! PERFECT MATCH FOR MY WASHER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the smart notifications are super useful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it nice item lovvvvvvvvvvvvvvvvvvvvvvvvvvve it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying out new WD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functions and the look. Its been a couple months but will give full review in a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for Clothes drying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a beautiful machine, works great and does the job

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer it is big and drys fast. I would recommend a 10 .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use. Perfect dryer and well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great dryer for the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys quickly and we’ll.. very quiet and well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. This is exactly what we’ve been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 1 out of 5 stars

    Heats, but does not dry. Two units same problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, does not dry! It dried the first few loads and then does not dry. It doesn't matter what size load you put in, what makeup of the load or what selection you choose. The clothes only get about 70% dry. Will run it for 3 hours with plain summer cotton sheets, not dry. Eventually I was given another unit. Same exact thing. I was prompted to purchase products out of my own pocket to make it better. Nothing helped. Both Best Buy and Samsung have come out, say everything is working Within specs. I do not think it is Best Buy's fault I just think that at some point there was a malfunction in the creation of some of the units CPU chips. They say if I have it on "timed" dry with Eco turned off it will work like the old dryers. It makes no difference. There is something inside the unit that is not allowing it to dry past a point no matter what you do. The unit gets very hot, I even burned my hands taking the clothes out at times because there was so much moisture left that had been heated so high. I had thought to treat myself to this companion to the washing machine which worked nicely. My old dryer had very few options and was now taking 90 minutes to dry when it used to take less than an hour. Same drum size. I am now doing half the size load that I used to, and after 3 hours, it is wet still. At least the old dryer got everything dry. We are seriously considering just donating this unit and letting them know the issues we are having and buying a new unit. We are not rich, but I cannot keep having every surface of my house covered in wet clothes waiting for them to dry because they are so wet you can't put it away without chancing getting mold

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Ung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most reliable model out there. Love this machine. Looks modern too and features on it are perfect for my washing loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value . Good looking and works well . Nice smooth and quiet operation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love, Love, Love IT!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries my clothes in no time, Quiet. Totally happy with this purchase!

    I would recommend this to a friend