Customer Ratings & Reviews

Horrible, does not dry! It dried the first few loads and then does not dry. It doesn't matter what size load you put in, what makeup of the load or what selection you choose. The clothes only get about 70% dry. Will run it for 3 hours with plain summer cotton sheets, not dry. Eventually I was given another unit. Same exact thing. I was prompted to purchase products out of my own pocket to make it better. Nothing helped. Both Best Buy and Samsung have come out, say everything is working Within specs. I do not think it is Best Buy's fault I just think that at some point there was a malfunction in the creation of some of the units CPU chips. They say if I have it on "timed" dry with Eco turned off it will work like the old dryers. It makes no difference. There is something inside the unit that is not allowing it to dry past a point no matter what you do. The unit gets very hot, I even burned my hands taking the clothes out at times because there was so much moisture left that had been heated so high. I had thought to treat myself to this companion to the washing machine which worked nicely. My old dryer had very few options and was now taking 90 minutes to dry when it used to take less than an hour. Same drum size. I am now doing half the size load that I used to, and after 3 hours, it is wet still. At least the old dryer got everything dry. We are seriously considering just donating this unit and letting them know the issues we are having and buying a new unit. We are not rich, but I cannot keep having every surface of my house covered in wet clothes waiting for them to dry because they are so wet you can't put it away without chancing getting mold

Works food so far. Installation and delivery was quick

Perfect workong and fast. Easy install and easier to use

Very great product! Fit in my space! Definitely an upgrade.

Works great! Easy installation. Easy to learn and use.

Our family absolutely loves this set! And the color is beautiful.

The functions and the look. Its been a couple months but will give full review in a year.

I love it so far! The color is so pretty. Great product

this is so much better than my old dryer. i thought the connectivity was kinda gimmicky, but it actually is handy if you are near the dryer(since the time adjusts automatically based on dryness) this will be more efficient for sure, it has cut dry times by 40-50 percent compare to my old one.

Great purchase. This dryer is the best dryer we have ever owned.

The most reliable model out there. Love this machine. Looks modern too and features on it are perfect for my washing loads.

Great product, the smart notifications are super useful

My wife is a costumer for multiple local theaters and schools. We needed a unit with sanitize and steam functions to deal with dry clean only items and for a quick refresh of stored costumes.

I absolutely love the steam sanitize function of this dryer. I have never had one before with this function and I thought it was just another gimmick. IT IS NOT!!! The way it completely eliminated any odor we have thrown at it has been amazing!!

Excellent dryer. What are you reading this review for? But it now.

Does what is needed really like the sleek look nice design

working nicely so far! it can handle large loads, has a very efficient drying, several nice regime

Good value . Good looking and works well . Nice smooth and quiet operation

Great. This is exactly what we’ve been looking for.

purchased this dryer off the fact that I had a Samsung dryer for the last 10 years, and until recently, was very reliable. Samsung though, may not be as good as they once were. Performance: Overall the dryer is OK.