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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1288 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ for its ease of use, quiet operation, and excellent drying performance. Many appreciate its modern design, capacity, and the various features it offers. While some users experienced issues with the door and steam sanitize function, the majority found the dryer to meet or exceed their expectations. A few customers noted the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,288 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The set is an amazing combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently added the Samsung 7.5 Cu. Ft. Stackable Smart Electric Dryer in Champagne to my laundry setup, and it has been an excellent investment. This dryer not only complements the sleek design of my laundry room but also delivers superior performance and cutting-edge features that make laundry day a breeze. Design and Aesthetics: The Champagne finish of this dryer gives it a modern and sophisticated look that perfectly matches my Samsung washer. Its stackable design is a major space-saver, making it ideal for smaller laundry areas. The build feels solid and well-constructed, with a premium feel that’s evident from the first use. Performance: With a spacious 7.5 Cu. Ft. drum, this dryer accommodates large loads with ease. The drying performance is exceptional; clothes come out evenly dried and fluffy. The inclusion of Steam Sanitize+ is particularly impressive. It effectively reduces wrinkles and sanitizes clothes, which is especially valuable for households with children or anyone with allergies. Smart Features: The smart capabilities are a standout feature. With Wi-Fi connectivity, I can monitor and control the dryer remotely using the Samsung SmartThings app. This functionality allows me to check on drying progress and receive alerts when cycles are complete, adding a level of convenience that’s hard to beat. Ease of Use: The control panel is user-friendly and intuitive, featuring a range of drying options to suit different fabrics and drying needs. The dryer operates quietly, which is a pleasant surprise given its powerful performance. The Steam Wrinkle Care feature is fantastic for keeping clothes looking fresh and reducing the need for ironing. Overall Experience: The Samsung 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ has exceeded my expectations in terms of both functionality and style. Its combination of a sleek design, advanced features, and reliable performance makes it a top choice for anyone looking to upgrade their laundry appliances. It’s made my laundry routine more efficient and less of a hassle, and I couldn’t be happier with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washing machines are a good choice for those who prioritize modern design, innovative features, and efficiency. They might require a larger investment upfront, but they offer convenience and style in return. If you're considering a Samsung washer, do thorough research on specific models to ensure they align with your needs and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Great Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer and dryer is wonderful. Great quality! The sleek design and efficient performance make laundry day a breeze. I love how quiet and quick they are, leaving my clothes fresh and clean in no time. With multiple settings and features, they easily cater to all my laundry needs. Investing in this duo has truly elevated my household chores experience. I couldn't be happier with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Dryer Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love everything about this Samsung dryer, it's one of the best I ever had. I like the modern appearance and how quiet it is when it's running. It's has so many great features and is very user friendly. My favorite features are the Steam plus sanitize and the refresh. I really like that I can take cloths thats been in the closet for a while and quickly refresh them to wear. It is energy efficient and the drying time is custom to what type of load it is. I get so much more laundry done during the day, and im very pleased with this dryer. Everyone in my household love it. I can control and keep track of everything when I'm away with the Smart Things app so that's a plus. It's a really great dryer and I would definitely recommend it to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this dryer on sale after our other one finally conked out. Exceeded all my expectations. Dries quickly and efficiently. Features are easy to figure out and really love the app. Enter the type of items you put in the drier and the app will tell you the best settings to use and will also send you a notification when you’re laundry is done. Visually the drier is stunning. Loving it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Champagne Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Quiet, dries fast, user friendly, plenty cycle modes to choose from. Great color.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a similar 13-year old Samsung dryer. It was still drying fine, but my husband had dried clothes with work tools still in the pockets and nicked the inside barrel enough that it was snagging my delicates (gah!). This is a workhorse and an improvement over the old model in that it seems to dry things a lot faster. I also really like getting alerts on my phone when a load is done so I remember to take it out before things wrinkle (or run on air dry to avoid wrinkles). The only thing I don't like is that the door frame extends further than the old model, so it runs into my laundry basket (I don't have risers). So I can't just leave a basket right in front of the machine anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The dryer is excellent. The surface was not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our recent appliance purchase from Best Buy was a mixed experience. The dryer itself is excellent—dries quickly, works beautifully, and came at a very fair price. I’d absolutely buy the same model again. But the delivery experience left a lot to be desired. The delivery driver refused to help with basic installation tasks, saying it was “against policy” to unplug our old washing machine. He also wouldn’t install the steam hose for the dryer, even though that should have been included. We were charged an extra $60 just to move the old dryer—not haul it away, just shift it outside 50 feet. I ended up installing the hot and cold water lines myself. The only thing they actually did was install the pedestal, which helped a little—but for a paid installation, the rest was bare minimum. The delivery team wasn’t rude, but the service attitude was disappointing. There was no apology, no effort to guide us through next steps, and no offer to help within their limits. Instead of saying, “Here’s what we can do,” we were basically told, “You’re on your own.” Later, the driver explained that Best Buy tracks delivery crews to ensure they stay on schedule, not just for efficiency but to meet a delivery quota. I understand the pressure, but using it as an excuse to avoid simple tasks is frustrating—especially when all the explaining actually cost more time. As a small business owner who manages multiple properties and Airbnb rentals, I was hoping to use Best Buy for more appliance purchases in the future. But this kind of inflexible, unhelpful service makes that unlikely. To lose a customer over something so small and easily resolved is just bad business. And finally—what if I had been elderly or physically limited? I would’ve been left unable to finish the setup for appliances I already paid to have installed. That’s not just poor service—it’s potentially unsafe. The dryer gets five stars. The delivery and installation process? Two at best.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Best Buy clients,

      To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rodel Samsung

  • Pros mentioned:
    Ease of use, Noise level, Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity dryer. It’s very quiet and efficient. Easy to use and I like the smart options through the smart things app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung First

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eye catcher Samsung Washer and Dryer is a go!! The color is contemporary and fresh. The whistle and blows include technology. My laundry room is small yet the appliances are quiet and easy to use. The design is magazine worthy!!! What’s next Samsung??

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Efficient and Quiet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great—clothes come out dry, soft, and wrinkle-free every time. It runs quietly and has multiple settings to suit different fabrics. Simple to use and very reliable. Definitely a solid choice!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Best front loader!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. So quiet and efficient. The size is awesome for a big family.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Dryer performance, Noise level

    Rated 5 out of 5 stars

    Love this dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful color and heat functioning dryer! It’s quiet and efficient- it drys fast

    I would recommend this to a friend
  • Pros mentioned:
    Color, Noise level, Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, is silent and performs its functions perfectly. I really liked the color. I am happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Noise level

    Rated 5 out of 5 stars

    Beauty Breeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of a beautiful matching set in champagne color. Runs quietly and very easy to use. It automatically gets my clothes dry without having to turn back on like my last machine.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing, I love the color, it works so well, the size is perfect it leaves the clothes smelling so good and the best thing is that it doesn't make much noise

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    I like it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes dry fast. The assembly is fairly simple. It’s lightweight. The clothes are dry after one cycle. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Silent, efficient, modern and hooks to all the other Samsung appliances I have at home thru SmartThings app.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Lovin' my new dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures do not do justice to the color, it is gorgeous! It is easy to use, dries quickly. Saving me time and money! We couldn't be happier with our choice!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer. Quiet and efficient. Great capacity. Clothes get clean and dry quickly after washing. Nice choice of cycles. Love this champagne color as well.

    I would recommend this to a friend
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