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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Super Speed Dry for its fast drying time, efficient operation, and quiet performance. Many appreciate its ease of use, numerous features, and large capacity, finding it convenient and aesthetically pleasing. The smart capabilities and steam option are also frequently praised. Overall, the dryer receives positive feedback for its combination of functionality and style.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 137 reviews
  • Rated 5 out of 5 stars

    Positive experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting and positive experience, the team was very helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t dry all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on the load my clothes sometimes do not completely dry on heavier fabrics or even comforters . Some parts do dry completely so when you start the dryer again it stops early to let you know the load is dry when not all parts of the blanket is dry

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your review of your overall experience with the drying performance of your Samsung dryer, MalikaZ. We're here to help.

      Here are the links to the troubleshooting steps to try when your Samsung dryer does not dry the clothes properly.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      I've also included a link to a guide to learning the best laundry load size for your Samsung dryer for reference.
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145046174) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great build quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this machine looks awesome and is very efficient. I upgraded after many years. Love the smart capabilities. This connects to an app and provides notifications of your laundry’s status! Definitely will always pick Samsung for my laundry appliances. Great build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does dryer is certainly an add a complement to the washer. Much like the washer it has a great look and feel of a luxury product. Sampson didn’t know the outstanding job with her products to give you a clean sophisticated and intuitive machine. We are very happy with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item and really worth.!!! Definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Nice looking and gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have both the washer and dryer and both are great. Lots of new features that we are still checking out. Took awhile to figure out how to turn off music that plays when wash cycle is completed but we did

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Nice electric dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer, the automatic dry settings can be a little tricky with larger items such as comforters. It sings a song when its done to let you know your clothes are dry.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mother Board Went Out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have Total Tech but in less than a year, about ten months, the mother board on the unit had already gone out. Geek squad was able to come out in about 2-3 days but the part takes 5-7 days to ship. Which is a lot better than a few years ago where it was months, but just disappointed it has already needed a repair. We do have a toddler but we still don't do as much laundry as I think would be considered a higher than normal amount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung may have a new fan!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not typically a fan of samsung appliances but i took my chances anyway. Easy to set up and use! Relatively quiet and I enjoy receiving notifications to my phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there FtFxr, I would like to congratulate you on your new Samsung Dryer. I appreciate you taking the time to share your love for the unit with us. We thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Samsung Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer And Dryer Combo. Love that I can connect them to my phone and use the smartthings app to set cycles based on clothes being washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was exactly what we wanted. It has a large capacity and lots of settings for different types of loads. The SmartThings app is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Wonderful Dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first I don't have to start additional cycle to get the clothes dry. It's pretty quick and no damage to clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and smart appliance. Connected via wifi so you get notifications on your phone. Calue for money. Very helpful preprogrammed cycles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dryer is great, and does what it needs to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice dryer with so many settings for all types of clothes. Nice dryer that is powerful and has lots of room. it is great and looks really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this dryer for about6 weeks. So far i enjoy it alot. Dries clothes quickly. Lets me know when its done. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great. I have had no problems with it since I have received it. Used a couple of times already and works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OPEN BOX!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Scored on an open-box here after the cheaper version got swiped while I was trying to pay for it online. A couple models up from where I was trying.... SCORE! A couple dings, and a scraping noise that may have been there already.. ? The worst thing I can say so far is that I'm not sure if it supposed to be offset back when stacked. That takes up room with the dryer vent pushing the stack past the closet door hinge. ?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice dryer, it is sleek and looks very nice. It works well and steams in the dryer helped with wrinkled clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. It dries clothes in minimal amount of time and notifies when done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dryer pairs well with its washer. They both have a minimalistic look and buttons that's very simple to use.

    I would recommend this to a friend
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