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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 137 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers enjoy the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and Super Speed Dry for its fast drying time, efficient operation, and quiet performance. Many appreciate its ease of use, numerous features, and large capacity, finding it convenient and aesthetically pleasing. The smart capabilities and steam option are also frequently praised. Overall, the dryer receives positive feedback for its combination of functionality and style.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 137 reviews
  • Rated 5 out of 5 stars

    Cool dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the matching set and have no regrets. It dries pretty well,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries large load of laundry efficiently without having to re-cycle. Lint remover is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer can dry.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer, SmartThings function is fun to use with my devices. Long term update later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that these stackables save space. Also the smart features are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new dryer and this was an easy choice, love the front load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item features are good and with high end options, wifi connectivity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, really happy with the purchase and will recommend to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer and completely stackable great from space-saving

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Read the manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like clothes do not dry unless on Heavy Duty Cycle. Does not matter if its clothes only, towels only, or sheets. No heavy duty cycle, no dry items. I haven't figured out all the options either so maybe that has something to do with it. There are still a lot of features i need to learn.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Portabound,

      Thank you for bringing this to our attention.
      I’m sorry to hear you’re not happy with our product the Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Super Speed Dry - Ivory
      We apologize for any inconvenience this may have caused you.
      The experience is not what we expect from our customers.

      To troubleshoot your concern here's are some links that might help you
      with clothes not dry and how to run your dryer.
      Clothes are not dry after using the Samsung dryerhttps://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Cycles, settings, and features on your Samsung dryer
      https://www.samsung.com/us/support/answer/ANS00051022/

      For further concerns, you may reach us via the following option.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
      Reference number: 1144379351

      Thank you for choosing Samsung.

      ^Ross Samsung

  • Rated 1 out of 5 stars

    Do not purchase this model

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Samsung fan and have had several of their washers and dryers over the years. This dryer is terrible. If you're looking to spend hours trying to dry your sheets and towels, this is the dryer for you. It constantly rolls them into a ball and then signals they are dry. On the bright side, the sheets get rolled into such a tight ball, they are uniformly wrinkled...even the wrinkle resistant ones! I've tried all of the suggested corrective steps an no change. Ended up returning for a different model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DrDanK,

      It is our pleasure to hear your valuable review of our Samsung dryer. We recognize that your dryer takes a long time in drying your sheets and is uniformly wrinkled. I’d be delighted to help here's a link for you.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      About the wrinkled items, you may check the product manual and turn to page 56.
      https://downloadcenter.samsung.com/content/UM/202102/20210219070959861/DV8600A_SimpleUX_DC68-04179B-00_EN_MES.pdf

      Should there be anything else we can assist you with feel free to contact us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145032434) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.


      ^^Ross Samsung

  • Rated 4 out of 5 stars

    Whydoineedthis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it so not much to tell but so far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Whydoineedthis, I want to congratulate you on your new Samsung Dryer and appreciate you for taking the time to share your review. We are glad to see that you are liking your new appliance. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Womderful Dryer. I would strongly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome everything is great so far. Happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set, with quick & professional delivery and setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivered as advertised! So customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam setting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer and the wrinkle free setting it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good appliance!!!!! Would recommend it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A joy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome machine- it’s a joy to do laundry now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my dryer! Is huge and beautiful!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Item and Wastage of Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this purchase. Best Buy must inform the customer that they are selling in house repaired items. Dryer came with lose drum. Hence the movement and the noise while drying. Most of the items in the location had loose drum. It seems cheap repair with Best Buy good name is causing trouble for pick up and drop off. One should always buy new Item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi UsaM,

      We appreciate you sending us your review about your recent purchase of our Samsung dryer. We realize that your dryer is noisy while drying as well as having a shaky drum. As you are a valued customer let me share the following links.

      What noises your dryer makes and why | Samsung US
      https://www.youtube.com/watch?v=86vxZamgYwQ&t=4s

      Samsung dryer is vibrating or shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01109143/

      Should there be anything else we can assist you with feel free to contact us via the following options.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145032461) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.


      ^^Ross Samsung