Customer Ratings & Reviews

Work really well. Love the look and the the ease of getting it

This whole set is elegant, and quiet. So happy we bought these!

I love the Samsung washers it let my clothing sparkly clean

We have had several HORRIBLE experiences with Best Buy in the past couple of months. Our stove went out, we ordered one from Best Buy. Had to return it, got a new one. Dishwasher went out, ordered one and it failed before the first cycle was done, and put out error codes. Cleared the code, drained it, shut it off and went to bed. Got up the next morning to a completely flooded main floor, which had gone through to the lower level also. And the advice I got when I called? They told me to file a claim with my homeowners instead of taking responsibility for the junk dishwasher that flooded our home. THEN, our washer and dryer went out. Ordered a Samsung pair from Best Buy (yes, by now I should've been smarter than to go back to Best Buy, I do freely admit that). The washer leaked before the second week. Ordered a GE Profile replacement set, they arrived but one of the pedestals was damaged so they couldn't be set up. The pedestal was supposed to deliver in 4 days, the day before, Best Buy cancelled the delivery and told me I'd need to reschedule. Keep in mind, I have NO washer or dryer through all of this, and they have NO idea when the pedestal will get here. I finally just called them and told them to come all of their stuff. I am done with Best Buy. They used to be reputable, and honest. They once provided quality products and good customer service. Now, it takes two hours to even be able to talk to a customer service rep. Such a shame, SMH.

Excellent item I really like it I recommend to all

Great dryer! the steam and sensor dry are something I wasn't looking particularly... this dryer came with those options and it has worked great for me! definitely recommend.

This is the best product I got from Best Buy with great customer service

Very noisy. Looks nice on the front, and Ive been happy with other Samsung Dryers I have, but this one seems a bit cheaper on the inside. Dont purchase if you are putting somewhere noise is an issue

Amazing, leaves clothes looking great and new! I love

Great dyer. Great lint catcher, dries quickly, love the music it makes when it is done. Another great option is the team option so make sure to buy the set up needed to do that!

Excellent product I love them and my family too. Highly recommended

Chose Samsung because have had good luck with the brand. Love the dryer and all its functions.

Great dryer, so many different settings depending on what you’d like to dry which is great.

Too many dry type choices to select. So far I have tried only 3. I need to experience the other types.

Nice unit but arrived broken. Made a loud noise when in use. Does not dry very well. Hope it's because it's broken. Good news is, the delivery rep ordered a new one and it is being delivered in a few weeks. I hope this works. If not, I stand by my 3-stars.

This is great! I like how you have more options on the app for drying different types of clothing and things.

The delivery and installation team performed efficiently and professionally. They did not leave until all our questions were answered after their dryer demo.

We love our new washer and dryer! Laundry is now ‘fun’

Excellent Machine cleaning all my clothing 100 % and 100 % satisfied

We order a Samsung washer and gas dryer. Upon delivery we were told we can’t do gas dryer because of the lines not beingbupdated. They took the gas dryer back. They never brought the dryer into the house as the delivery men brought the washer first. The gas dryer accessories never came into the house either. But they charged us for all the accessories. We called 4 times to get a refund and the service agents were playing dumb. Waste of 2-3 hours dealing with these bozos.