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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers value the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry for its excellent overall performance, quiet operation, and large capacity. Many appreciate the superior drying performance, ease of use, and the convenient smart features, including connectivity and steam functionality. The sleek design also receives positive feedback. The dryer's various settings are highlighted as a useful feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 266 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, just had it for over a week The steam function got rid of the wrinkles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hi-Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung gas dryer has a multitude a feature a good dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Home Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.... Love it......Love it that's it that's all Satisfied customer! !..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer doesn’t Dry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful but Dryer doesn’t dry. Small load going, literally a towel and 3 pairs of jeans, end of cycle and still not dry. Try to run another cycle and it shuts off after 5 mins. Even after unselecting Eco option. Wish I bought something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Amanda, we aim to provide you with a hassle-free experience using your dryer. Let us help you.

      Below is a link to help you with your dryer not drying your laundry completely. Please choose the option that best fits your experience. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148839914) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Driver Thumbs Up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Dryer Excellent - Technology assistances makes it seemless. Love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer looks stylish and performs well. Love the app access that tells you when the dryer stops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Find a better option

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this dryer. The "smart sense" feature isn't so smart. In fact, when I attempt to dry something heavy, I have to go start the dryer again about every 5 minutes because it keeps sensing the outside of something like a comforter being warm and shuts off. & to make it better, you can't turn the "feature" off. So, I have to run up and down my stairs 30 times to dry a twin comforter. Now, I have to make going to the laundry mat part of my schedule. What's the point of having laundry in-house? Awful. No, I don't recommend for this reason. Otherwise, it functions fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MzFemme,

      We can't even imagine what you are going through right now. We would help you in any way possible.

      We recommend checking the resources below for the right setting and cycle for each type of cloth.

      Cycles, settings, and features on your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00051022/


      Should you still need support after following the steps, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146684143), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with my dyer thanks Best Buy and the guys who installed it did a awsome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secadora

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen secado a corto tiempo y parejo secadomuy practica y gavil de isar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryin time takes a little long. Have to put clothes ti dry a second time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good experience with Best Buy but dryer didn't wo.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a scratch and dent model. The machine made a thumping noise on every revolution of the drum and didn't dry our cloths on any of the different cycles. We took the the machine back after 8 days and BB was great on the return. Full refund on our purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave 4 stars is because the ignition didn’t work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Open box item problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is nice, but it has a screaming noise when drying. It was delivered this way. Sad to say I will be returning it. It was an open box item so maybe that’s why it was returned too

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DurinW,

      We understand how you feel about the dryer noise. Let us help.

      Below is a link with information about the sounds a dryer creates. Please browse the guide and select the noise similar to what your unit makes for the troubleshooting steps. The guide also contains a video you may watch from start to finish.

      Samsung dryer is noisy.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      You may also check page 56 of the user manual for other solutions when the dryer is noisy.
      https://downloadcenter.samsung.com/content/UM/202509/20250923112656473/OID55766_IB_DV8300B_EN_250919.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151088281 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer and dryer. You always can count on Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Times to play.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes its the best. I'm going to try to have some fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact dryer so far - support had been great also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works well but have a problem when drying delicate clothings. If i want extra time on it it only gives me 5 minutes then it turns off, so i have to constantly turn it back on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CynthiaP, we know the importance of having an operational dryer at home. Let us help you.

      Below is a link to help you if your dryer stops unexpectedly. Please click on the embedded word and watch the video included.

      Dryer cycle ends too quickly
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146652322) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Samsung Ivory Gas Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas dryers are overpriced because of CA mandate to remove gas hook ups. Takes 2 cycles to dry heavy loads (blankets, jeans, etc)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Timothy,

      We understand your disappointment with your dryer not fully drying clothes in one cycle. Let us help.

      Here is a link for troubleshooting steps for your dryer that is not drying clothes, kindly watch the video and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147223755) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Dark chocolate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set the dryer don’t completely dry all my items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great, but looks sharp.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful but it doesn't dry my clothes all the way?!?? It also has sensors so even if I take it for another spin it thinks the clothes are dry and they're still damp.

    No, I would not recommend this to a friend