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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,169.99

Customer reviews

Rating 4.5 out of 5 stars with 277 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers value the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry for its excellent overall performance, quiet operation, and large capacity. Many appreciate the superior drying performance, ease of use, and the convenient smart features, including connectivity and steam functionality. The sleek design also receives positive feedback. The dryer's various settings are highlighted as a useful feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 277 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its excellent no noise hardly know your washing clothes great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nice unit for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit and easy to use. The digital display is a little dated and not as nice. The machine works good though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best equipment , this is the second set of laundry we bought.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gas dry and washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer i have ever had has really nice construction and works amazingly well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer. Its a major upgrade for me from my last LG dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung makes good appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great appliances, good price and durability, very quiet, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great dryer. Dries fast. Love the lint trap for easy clean. Love the inside light when you open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Big Rig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Machine. It's such a great size, quick and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this dryer so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had any issues with this since install, except the energy usage does not work. I find it annyoing, but it doesnt effect the quality of the dryer. I love the quick dry function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! No issues with the hookup and very simple to understand button layout. Picked it up at the BestBuy outlet store, which I highly recommend for appliance purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Value for money. I love this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I could make this is the best I've ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer and dryer I recommend this set they are beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great . Drys quickly and very easy to clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crazy Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys ran the gas line through the dryer exhaust pipe, unbelievable. Also asked for a price adjustment because set was now $200+ cheaper but because “I bundled” they won’t adjust.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      We appreciate you sharing the installation experience you had. Let us assist you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    New dented machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung gas dryer on December 6, 2023, at Best Buy with a dent on the left side. They asked me to leave this one, and they would change the machine for me. They made an appointment with me twice and neither time was the visit scheduled to change the machine, Best Buy did not come with an authorized technician to touch the gas to change the machine. I think it's a massive lack of respect, as it's been two and a half months, and nothing has been resolved so far. I bought a new machine with a dent on the side, paying for it and no one has the respect to change the machine

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We know how frustrating it is to receive a dented appliance, Geraldo P. We'd love to help you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 2 out of 5 stars

    Bad handling.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer ok, but was delivered with scratches on the screen, not very happy for the service I paid for. Maybe came from floor sample who knows.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We understand what you went through with your dryer's delivery experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to inquire about their delivery damage policy.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Super Loud Buzzing Noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bough this and the matching washed on 9/12 and had it installed 9/14. The first few cycles no problems, but then there was this buzzing noise. At first it was at the start of the cycle, and now it is no stop sounds like a giant Buzzer. We can not run it or dry cloths. I need to call Monday and schedule a service call. Very disappointed with this machine after the price we paid. Less than 2 weeks old and can't run the dryer. I took video so I have proof of the sound. Depending on the fix do not buy!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    SUPERB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry in Brushed Black offers a seamless laundry experience with its advanced features and stylish design. Its spacious capacity accommodates large loads, while the inclusion of steam and Sensor Dry technology ensures efficient drying and wrinkle reduction, saving both time and energy. The smart capabilities enable convenient control and monitoring from anywhere using a smartphone app, enhancing user convenience. Although initial setup and connectivity to smart devices may require some technical know-how, the dryer's overall performance and efficiency make it a standout choice for households looking to streamline their laundry routine with style and sophistication.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Unit So Far!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this unit and it seems to function great so far. I appreciate that it is wifi connected and has the steam function.

    I would recommend this to a friend
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