Customer Ratings & Reviews
- Model:
- DVG45B6300C/A3
- SKU:
- 6491513
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the overall and drying performance of the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+. They appreciate its quiet operation and ease of use, as well as its large capacity. Many customers also like the color and sleek design, and find the Wi-Fi connectivity to be a great feature.
This summary was generated by AI based on customer reviews.
Dryer malfuction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this item todsy and when i set it up and tried to use it .. It starts off with time 1 hours but shen i push the start button it counts down from 1 hour to 1 minute in about 2 minutes then shuts off so there is something clearly wrong with this item and im trying to ship it back for a switch
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsungdryermalfuction,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Samsung Dryer will not turn on
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Samsung Dryer turns on but will not start or spin.
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144563936
Thank you for choosing Samsung.
^Ross
Breaks down every 3-4months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this unless you want to keep calling Samsung support because your dryer is no longer heating. I wish I was able to return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Camila,
We acknowledge how you feel regarding your dryer. We will do our best to help you out with this.
We recommend checking the resources below for steps to do when the dryer is not heating. Please watch the video and kindly click on the embedded words for more information.
Clothes are not dry after using Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Should you need support in the future, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1146597016), and it will help our team pull up your information.
^Rodel
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer needed to be replaced after having for 3 weeks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dryer. I'm sorry to hear that you need to replace the dryer after using it for 3 weeks.
You are a valued client of Samsung, and your experience matters to us.
Samsung is continuously improving its products and services. Your feedback is vital to that process.
We like to inquire further about your concern with your Samsung dryer.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144736114
Thank you for choosing Samsung, and have a great day!
^Rainly
Waste energy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer needs multiple (2-3) drying time to dry the necessary items. It wastes too much gas.
No, I would not recommend this to a friendBrand response from Samsung
Posted .A working dryer is needed to dry clothes, YunglinC. We are here to help.
If your dryer is heating, but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. Please check these links for details.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
Keep your house safe and your energy costs low with a little routine maintenance. And if a crayon or some other kind of stain is all over your dryer, you'll want to clean that up before putting any more laundry in. Please check this link for details.
Clean your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00050526/
Please ensure the dryer is not in ECO DRY mode, as this setting will reduce the power consumption of certain other cycles but will extend the length of the cycle, potentially up to 3 times as long. Eco Dry is on by default on Normal and Time Dry cycles for models with the feature.
Please check this link to your user manual for details. Turn to page 42.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
There are so many cycles and settings available on your dryer, so you're really missing out if you're only using the defaults. Please check this link for details.
Cycles, settings, and features on your Samsung dryer
https://www.samsung.com/us/support/answer/ANS00051022/
Error codes help identify the problem when your dryer isn't working properly. Please check this link for details.
Samsung Dryer has an error code
https://www.samsung.com/us/support/troubleshooting/TSG01207445/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145448145) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why it is not heating?? I tried everything I need help
No, I would not recommend this to a friendNot install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not install we find out the washer is broken so we don’t touch the dryer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the installation, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Buy insurence
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 3 months I break,my sugestión is buy insurence ,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for leaving us a review, MarioD. Let us help you with your Samsung dryer.
To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.
Thank you!
-Angelica
Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful experience - damaged products many times over -
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Microwave,
Thanks for your review. We apologize for encountering an issue with your Samsung Dryer. We would love to hear more about your experience so that we can use your valuable opinion to deliver an even better experience next time.
Please reach out with any further comments or suggestions you wish to share using the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144880605) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
- Pros mentioned:Noise level, Overall performance
Good Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how quiet the machine is. It is efficient as well. Definitely satisfied with this purchase!
I would recommend this to a friend - Pros mentioned:Ease of use
New Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use , ultra modern. Looks great. Open box so saved a few hundred.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Would recommend 10/10. Easy to use
I would recommend this to a friend - Pros mentioned:Overall performance
Worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung dryer in the last 6 years. Moved and had to purchase again. Great product.
I would recommend this to a friend - Pros mentioned:Drying performance
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Today was the first day we used it and we were very pleased with how dry everything was.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer & dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice works perfect. I would recommend it to anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new dryer works fantastic Can't wait to buy the washer that goes with it
I would recommend this to a friend - Pros mentioned:Overall performance
Does a good job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our new Samsung dryer. Would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
New Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Very nice and efficient! Glad we ordered.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Washer dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still new but no issues it works great so far quiet and looks great with pedestals
I would recommend this to a friendBrand response from Samsung
Posted .Hi Boon6,
Thank you for your valuable review. You made an excellent choice, and we are pleased to hear how happy you are!
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us this reference number (1145018696), which will help our team pull up your information.
Have a great day.
Melardo
A dryer that doesnt Dry.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt really dry your clothes that well. I replaced the 1st unit thinking something was wrong with it, the 2nd unit is slightly better, clothes still come out damp. I would nit recommend this unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JonZ,
We understand how essential it is to have a functioning dryer in our home. We are here to assist you.
Here's a link to help you determine why your clothes are still damp after using the dryer. Please select the opton that most closely matches your experience, check for any embedded words along the steps, and watch the video completely.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151932714) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Drying performance
Has dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine, fast drying, awesome price great style
I would recommend this to a friend