Customer Ratings & Reviews
- Model:
- DVG45B6300P/A3
- SKU:
- 6491508
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+'s overall performance, fast drying times, and quiet operation. Many appreciate its ease of use, large capacity, and smart connectivity features, allowing for remote monitoring and control. The stylish design and available steam functionality also receive positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Love this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just wow. I never thought I'd be delighted with a dryer, but here I am! This is a gorgeous item that exceeds expectations. The sanitize and steam cycles are impressive.
I would recommend this to a friendDryer purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with service. From going to to store customer service to delivery and installation.
I would recommend this to a friendSamsung washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer combo is great. Uses less electricity and way less water than my former washer and dryer. I love the steaming cycles on the dryer. I would by again without a doubt.
I would recommend this to a friend- Pros mentioned:Drying performance
Samsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries well. Moisture sensor works well. Good purchase
I would recommend this to a friend A fair purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer seeks at times ! I am wstching it ! I water is not drain well in the soap dispenser
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent unit very Easley to use. Connect effortlessly to your wireless network via the smart things app. Very efficient dryer
I would recommend this to a friend Horrible service from Best Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the washer and dryer and also paid for the stacking kit. Best Buy failed to let me know that they don’t have the stacking kit and can’t get it for at least 60 days. Meanwhile, they didn’t tell me this until they had already taken away my old washer and dryer. When I asked where it was so it could get returned, and purchase something else, I was told they don’t know where it is as it will be recycled, but I could return the Samsung washer and dryer. When I stated I don’t want to be without a washer and dryer, they stated my only option would be that I could keep returning the washer and dryer every 10 to 13 days and wait for the installation kit to arrive and then see if I like how it is as a stackable and if I want to jeep it. I was dumbfounded at this being their response. My only concern was that if I wait the 60 days to get the stackable part and then they install it and there’s a problem I can’t return the washer and dryer because you only have 13 days to return it. I simply asked if they could extend my return time frame due to the fact that they failed to let me know that they did not have the stacking system. So i guess Best Buy will come to my home and exchange the washer and dryer 4x before the part comes in. This lack of common sense and Customer Service is maybe why a lot of businesses are going out of business. This process has soured my experience. I hope i will be able to enjoy the unit once it is stapped in appropriately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Didnt get to use the dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the matching washer. Washer didn't work so we didnt get to use the dryer. Returned.
I would recommend this to a friend- Pros mentioned:Overall performance
All good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues…………………………………………………………………………………………………………………..
I would recommend this to a friend BerberL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a dryer via gas, a bit noisy. Overall is fine to match back the washer.
I would recommend this to a friend- Pros mentioned:Drying performance
Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I got this item at the outlet corner of the Best Buy in Montebello it did not look used and I was told that all items in that section were inspected to guarantee for it to work so I waited 2 weeks for it to be installed only to be told that the gas valve was not up to code. 'Fine' I got my handyman to put in a valve that is up to code and he install it. It worked great for about a week and we started hearing the drum scraping something in the back of the dryer, it sound like netal against metal, don't know what it is. It dries fine and it tumbles fine but it I made an appointment for The Geek Squad to come an assess, evaluate and decide what I should be the bext steps for a quieter dryer.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate your review of your overall experience with the performance of your Samsung dryer, LauraR. We're here to help.
Here are the links to the troubleshooting steps to try when your Samsung dryer is noisy.
https://www.youtube.com/watch?v=86vxZamgYwQ
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
The below link is the user manual for your model. See page 55 for other troubleshooting steps to try with the dryer noises.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145041504) to help our team pull up your information when you message us.
Thank you!
-Angelica
- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new appliances and they are working well
I would recommend this to a friend Excellent dryer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this pair with a washer. Love the smart features to monitor progress. You can program it with your phone.
I would recommend this to a friendWasher & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last set of Samsung Washer & Dryer lasted us 12 years, but because we have well water, we had to get a new set. We love Samsung!
I would recommend this to a friendGreat dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 star dryer. Our new dryer is perfect for a busy house because it is not loud also enjoy the tune it plays to let you know your load if done. 10/10
I would recommend this to a friendDryer issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not change the door opening from right to left; one small nut on the left bottom is not working off, I called / chat with online help and I was told to return it and get another one or I have to pay $80/90 for a tech to come and fix it.
I would recommend this to a friendSamsung gas dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I miss my old LG dryer though. I went with Samsung this time. I’m still not use to the settings.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The heating would not be enough. Had to run 2 cycles to dry completely.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the significance of a working dryer in your home, AntonioS. Let's get this taken care of.
Please refer to the resources below to rectify your dryer's drying performance. Please click the link and the hyperlinks and watch the instructional video (See hyperlink "clean the lint filter") for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149978053, to help our team locate your information when you message us.
Have a great day.
-John
Prettiest things in the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stainless steel was backordered and as I was leaving the store, it occurred to me maybe it was available in another color. It was. Now I own a very glitzy washer dryer. Makes me smile every time I use them.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
secadora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes my job of drying clothes easier. It is super comfortable and spacious inside, I can dry large pieces without a problem.
I would recommend this to a friend