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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,129.99

Customer reviews

Rating 4.6 out of 5 stars with 387 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are pleased with the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+'s overall performance, fast drying times, and quiet operation. Many appreciate its ease of use, large capacity, and smart connectivity features, allowing for remote monitoring and control. The stylish design and available steam functionality also receive positive feedback. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 387 reviews
  • Rated 5 out of 5 stars

    Save money!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing saves you money! You may put the clothes to dry for an hour but an internal sensor will stop it once the clothes are dry! Smartest purchase I ever made!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Look for another dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had the dryer for 6 months now and i have had a technician come look into it. The dryer does not dry clothes completely especially beddings as even after 2 drying cycles, the beddings still comes out wet. The annoying thing is that the dryer will automatically shut off when trying to redry because of the sensors that detect part of the clothes are dry. Most times I have had to air dry my clothes to avoid odor that comes with wet clothes. From most reviews i have read outside bestbuy this seems to be a samsung issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for getting in touch about the drying performance of your unit, Emmanuel. We'll guide you through the steps to fix your Samsung dryer.

      When clothes are not dry after using the dryer, I recommend checking the steps below to troubleshoot.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      You may also refer to the guide below to learn the best laundry load size for your Samsung dryer.
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145085732) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great project i have the set love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Smart Things app I can stay on top of my laundry without the invasive buzzer going off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart function i like the most i am using samsung washer and dryer since 7 years and never give any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with product and installation! The installation team was great, efficient and proficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price value and good looking. Hope to win the $400 gift card :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how many setting I have to choose from my clothes come out feeling so fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cleans clothes to notch. Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer with SmartThings enabled.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful dryer with the wifi enabled capability to change dry cycle with the SmartThings APP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best ever. quality and value and how wonderful everything comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well but we cannot make any changes for time or temp to the preset dial selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever appliances!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product so happy never had a Samsung brand for laundry appliances but now I fell in love never again will get back to a different brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for my mom , I have same diferente color for a few years now, no issues with it. Highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not buy from Best Buy. Terrible service. I bought this dryer. It took a month to deliver it. When they delivered it to me, I had to go on a trip. When I returned, I realized it doesn't dry on hot. I called Best Buy. They told me they couldn't help me, even though I bought the 5-year Geico warranty on each machine. I called Samsung. They came twice, but they still haven't fixed the problem. I want to return it and when I look, the refund expires on May 8th. When they delivered it to me on April 24th? What joke is this? I called Best Buy and I was on the line waiting for help for 25 minutes? This is unrepresentable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Excellent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, Really like the various cycles for drying clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, really well functioning, wouldnt be more satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product my clothes get dry and keep my clothes good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dryer, works well and doesn’t take too much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not just beautiful but also great for washing. All its functions are good, especially the steaming.

    I would recommend this to a friend