Customer Ratings & Reviews
- Model:
- DVG45B6300P/A3
- SKU:
- 6491508
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam Sanitize+'s overall performance, fast drying times, and quiet operation. Many appreciate its ease of use, large capacity, and smart connectivity features, allowing for remote monitoring and control. The stylish design and available steam functionality also receive positive feedback. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Worse dryer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst dryer I have had, this dryer does not dry my clothes completely, sensors off a the time. No matter how many times I turn the stupid dryer back on in 5 mins is sensing that it’s dry and turns off when my. Mothers are soaked
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello CrystalD,
We understand how inconvenient it is to deal with how your dryer performs. Let us help.
Below is the link to troubleshoot the unit if the cycle ends quickly. The resource also has another resource about dryer error codes and a video to watch from start to finish.
The dryer cycle ends too quickly:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly
We have also provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149692777) to help our team pull up your information when you message us.
Thank you.
-Angelica
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is great. However I was damaged when it was delivered. Asked for a replacement and that was damaged as well. So I stuck with the original and asked for compensation. Customer service approved the GC. I am yet to receive. I am a rewards member and a credit card holder. I will start buying my appliances from Lowes. They have better customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand the feeling of receiving the damaged product.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the compensation. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
- Pros mentioned:Overall performance
Good job Samsung..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice job to do all my laundry and dryer. All family member like to do laundry at my gig.
I would recommend this to a friend Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer doesn't completely dry especially on bedding you have to do it 2x. Thats unexceptional seeing its new including clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Our priority is ensuring you maximize your dryer to its fullest, ChemetteW. Enhance the drying capacity of your dryer by following the suggested links below.
For best results, fill the drum to about 3/4 full. Do not add items over this level; they need to tumble freely.
You may refer to these links and videos:
Dryer load:
https://www.samsung.com/us/support/answer/ANS00080262/
Care for your bedding items: https://www.samsung.com/us/support/answer/ANS00047247/
Clothes are not dry: https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Clean your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00050526/
Run a Vent Blockage test: https://www.samsung.com/us/support/answer/ANS00062855/
The below link is the user manual for your model. Turn the pages 34-35 (Vent blockage test), page 40 (Sort and load), pages 47-49 (Cycle chart and Drying guide), and pages 54-55 (Does not dry and Dries unevenly) for reference: https://downloadcenter.samsung.com/content/UM/202202/20220212090917044/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145749859, to help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Overall performance
Samsung washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good . My life become so much easier with this appliance . Thanks Samsung thanks bestbuy
I would recommend this to a friend - Pros mentioned:Overall performance
Good machinez
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good great machines overall 8/10. Would recommed. Wish i can change water temp but its good
I would recommend this to a friend - Pros mentioned:Overall performance
BUY NEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box. After a few loads, we realized it was damaged. Returning was a hassle, it took 3 hours in store to return. The whole experience steered us away from re-purchasing a Samsung Washer and Dryer. Beside a gas valve connection issue inside the dryer, it worked great!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works beautiful, the wifi is a plus. I get alerts when the cycle is completed.
I would recommend this to a friend - Pros mentioned:Overall performance
Drying machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gas dryer we definitely recommend to anyone that is in need of one
I would recommend this to a friend Samsung Gas Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lint trap is very difficult to open to clean out!
I would recommend this to a friend- Pros mentioned:Overall performance
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Would purchase it again. Wish Best Buy delivered to my area.
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Dryer is very good . Excellent dryer
I would recommend this to a friend Installation Team Broke My Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know installers broke it when trying to do the LP conversion.
No, I would not recommend this to a friendNot Excellent Condition, damaged
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item with a discount but categorized as “Open Box Excellent Condition” but it is not. Upon finally connecting it and using it turns out that it has major dent on the side, esthetically I don’t care but the dent is significant enough that when used the drum significantly tubs against it. I don’t see how this will not cause the break down of the appliance down the road. Now I have to start getting creative of how to pull it out to fix it so it doesn’t cause issues. This is not how I would categorize “Excellent Condition”. Lesson learned
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WeronikaS,
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern with your dryer purchase.
-Kimberly
Shaky shaky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Damsung washer’s been leveled but still shakes a lot.
I would recommend this to a friendBrand response from Samsung
Posted .Lourdes, let us assist you in maximizing the efficiency of your dryer.
Here are some links to help you when your dryer is shaking. Please click the hyperlink "cycle that is selected" on the second link for additional tips.
The Samsung dryer is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145889605) to help our team pull up your information when you message us.
Have a great day.
-John
Homeowner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drum started to make noise after it was install by the best buy installer. It was louder than my 10yr old dryer. They said call for a replacement. The second one was even worse, it made a horrible noise, louder than the first one. Now i'm without a dryer because the replacement is backorder for over one month. The delivery guys kinda pressure us and said will take your older washer & dryer which both was in working order away for free. Which wasn't even in the delivery order, now were without a dryer. Now we have to go to a laundry-mat to dry. Not happy with the delivery guys, not helpful & not very professional. I am a customer for over 20 years and alway buy my big item from BestBuy. I'm thinking next time I will buy from another store. Not a good experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Unfortunately my dryer heat stop working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had it for a month but the heat for the dryer stop working. I have to replace I hope the second time I don’t have this bad experience I always love Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SarahH,
We understand how you feel when the dryer heat stops working.
You may contact our Support Team via the link below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was loud when turned on and had to have it repaired
I would recommend this to a friendBrand response from Samsung
Posted .We understand the inconvenience of dealing with a noisy appliance, MariJ.
You may contact our Support Team via the link below to speak with a live representative should you need further assistance with the new unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as described excellent condition. Staff not professional in response to customer. Asked for return but too complicated.
No, I would not recommend this to a friendDidn’t get a chance to really use it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered an open box. I received it broken so I didn’t really get a chance to see how well it worked. As soon as the delivery guy/installer finished installing it there was a loud scraping and banging sound. And the dryer did not dry/heat up. I returned it and ended up getting a different dryer. I stayed with samsung but got a different newer model. Hope the new one is better.
No, I would not recommend this to a friend