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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 824 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the 7.5W Wireless Charger Duo's ease of use and compatibility with various devices. Many appreciate its compact size and attractive design, with some highlighting the convenient stand feature. However, some customers point out challenges with device placement for optimal charging and express concerns about the price point. A few users also mention inconsistencies with the watch charging functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 824 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dual charger. It fits perfectly on my night stand and hardly takes up space. I have read comments before that said the cooling fan was noisy, but as a very light sleeper I never hear the cooling fan even while charging 2 devices. I would highly recommend this charger.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    The perfect invention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charger looks good works good charge my phone in my watch at the same time how cool is that.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Design, Ease of use

    Rated 5 out of 5 stars

    Excellent Charger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this wireless Samsung charger drastically de-cluttered the countertop that was strewn with charging cords for our teenager's devices. The charger charges both his Samsung smart watch and Galaxy S9+ quickly and efficiently. It takes up very little room and is sleek and modern in appearance. Charging is as easy as setting the phone and watch on the unit...no more plugs to insert. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility
    Cons mentioned:
    Placement

    Rated 4 out of 5 stars

    Great Wireless Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both an S10 plus and Galaxy watch active and love being able to charge both items at the same time without using the little charger that came with the watch. Like with most wireless chargers you have to make sure the device is centered over the charger to work properly. It even fast charges my S10 Plus with an Otterbox defender case on it.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use

    Rated 5 out of 5 stars

    Great charger for multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this charger on display at Best Buy when I was looking at the Samsung Galaxy watches. I already had a wireless charger in my car and liked it, so I thought I would try this one. It works fine so far for both my Galaxy s10 phone and Galaxy watch. I can't say how fast this charger is since I mostly use it overnight, but the times I have used it during the day was fast enough for me. It seems well built and it's easy to use. Make sure the watch is centered on the ground charging pad and you should have no problems. The vertical pad works whether the phone is placed on it portrait or landscape. I like this so much more than the plug in and it's less wear and tear on your charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Love this wireless charger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Can charge two different items at one time! Love that the fan goes on when my phone is charging so I don't worry about overheating. Would buy again if I needed another one!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual dock is awesome, saves space, convenient, and fast charges both your phone and watch. I also learned that the watch dock also charges a phone, so it can fast charge 2 phones if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use

    Rated 5 out of 5 stars

    Love this....

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fast wireless charger. 3rd one from Samsung that I've bought. Sturdy quality and easy to use. Have used this with my S9+ and will use when I receive the S20+. The smaller charger on the side easily charges my Galaxy smart watch but also use it to charge my Beoplay E8 2.0 earbuds. Have this attached to a smart plug so it can be easily turned off when the phone is charged. Have never had problems with this or any other Samsung charger.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Looks cool. Just a charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of it. It's convenient to just have to place the phone. Its expensive and doesn't seem faster than a normal charger. I'd say it's cool to have if you can afford it but it's not must have.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Fast, easy charger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more fumbling around with cords and ports, this charger is so awesome! Love that I can charge 2 things at once! Easy set up too! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility

    Rated 5 out of 5 stars

    Best wireless charger yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting on the air power from Apple which was suppose to release earlier this year but has not yet so this the best option being able to charge 2 items at once works great. Two phones or phone and smart watch

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello LosLobosAzules, I really appreciate you taking time out of your day to leave us feedback. Thank you for being part of the Samsung family. ^Michelle Samsung

  • Pros mentioned:
    Charging speed, Compatibility

    Rated 5 out of 5 stars

    Great for Quick charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Charging 2 phones or a phone and a watch is simply awesome. I have a galaxy s9 and a gear s3 frontier and the satisfaction of seeing the red lights simultaneously turn on and going to sleep to see green lights and both my devices ready to go for college in the morning is worth every penny. Also worth mentioning the 2 phones charging works just as well and tested with older models such as the galaxy S7 and gear s2. Pick this up and let it pay for itself

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially was hesitant getting into the wireless charger scene. I thought that for the money, it wasnt enough of a convenience or benefit compared to a wired charger. But boy was I wrong. I find myself not waiting to the last second to charge my phone, it's in a more convenient spot in the morning, and I'm not searching for a cord that accidentally fell behind a dresser or nightstand causing 5 minutes of furniture moving. I got the duo charger originally because it was on sale and getting two individual ones for my wife and I would have been more expensive. I benefit with the Note 8 because it supports fast charging. Her iPhone X though loses out, and doesn't fast charge like it would through a cable. I haven't run a speed test to compare. There is one little flaw. This charger has a standup and flat spot. The flat spot takes a little precision. If the phone is too high or too low, it won't charge. The range on where the phone can be is more than generous and you have to try to miss it, but if you aren't paying attention and just throw your phone down without checking, you might be upset to find it hasn't charged. But spend the 3 seconds to verify its charging and the problem goes away.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Placement

    Rated 4 out of 5 stars

    Nice quality and fast charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my galaxy phone and watch. Only 1 cord on the night stand and everything fast charges just when sat on it. The only drawback is you have to place the device in just the right spot to get it to charge and it is easy to bump it and knock it out of the charging zone. You get used to where it needs to sit so it isnt a deal breaker, just have to pay attention where you sit your phone or watch.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility

    Rated 4 out of 5 stars

    Very good so far. The flat side does not work as g

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the product. I had problems with the regular chargers an had them scattered around the house and autos all the time. Specially my partner's one. Now she can keep it in her car and so far it has been working very well. Much to our surprise we found out that it also charges our grand children's I phones. It has provided help to us since we have not had to go about looking for their chargers that never seem to be where they should be.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Compatibility

    Rated 5 out of 5 stars

    Great charger!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of charging phones with a wire I finally gave in and bought this charger. It is a little pricey but works great. I like the ability to charge two phones, or galaxy watch and phone at the same time. Works great with defender case. Takes about one or two hours to fully charge depending on batteries charge. Also, no more wires all over the place or searching for a charger.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best wireless charger I've ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best wireless charger I've ever seen, it charges wirelessly very quick and the ability to charge 2 smartphones or 1 smartphone and 1 smartwatch at the same time is very useful. No annoying lights while charging so you can place it near your bed. The only bad thing is the price, I think it's a bit expensive for what it is even when the quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    awesome charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont have to worry about plugging it in anymore to charge. My wall charger always broke overtime for some reason. The duo charger works great. Just set it down and it charges. There is a sweet spot on the pads so you cant just place it on and walk away - make sure the red light indicator comes on to let you know its charging. It turns green when its complete. It doesn't charge as fast as a standard wire charger. It is overpriced in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in conjunction with a Galaxy watch because I needed a secondary charger and decided to consolidate plugs. It is very easy to use and something I didn't realize I would like so much is that with my phone stood up, it is easy to monitor and view rather than constantly lifting the phone. A small perk, but one I've come to appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Placement

    Rated 5 out of 5 stars

    Great Duo Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duo charger works great with Samsung Note 9 and Galaxy watch, however; be sure to center the watch properly on the pad or there is a chance of not connecting properly but this is only a minor inconvenience. Also, Larger phones (like my Note 9) need to lay on their sides for proper placement, also only a minor inconvenience.

    I would recommend this to a friend
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