Customer Ratings & Reviews
- Model:
- UN70TU6985FXZA
- SKU:
- 6476246
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and size of the 70” Class TU6985 4K Crystal UHD Smart Tizen TV (2021). Many customers rave about the excellent picture and sound quality, saying it's the best TV they've ever owned. Others appreciate the great value for the price, calling it an awesome TV for the price. The easy setup is also a plus, with customers saying it's easy to control and set up.
This summary was generated by AI based on customer reviews.
Choose wisely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with quality of this particular model. Purchased once and hdmi port was defective. Couldn’t insert cable because a prong in the port was bent. So returned tv Received another new tv of this model as a replacement for the defective one. Now this one, that I’ve had less than five days has developed an issue with the picture where it looks like individual pixels are sparkling like glitter. Will reconsider my rating if this problem is resolved. Not impressed with geek squad support either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angela,
Thank you for your review of the Samsung TU6985 TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.
So we can better understand the problems you are experiencing and provide you with troubleshooting assistance, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Decent at $599
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent entry level a bit slow to respond wirelessly but at the price point its a good basic buy
I would recommend this to a friendBrand response from Samsung
Posted .Hi DDJ23,
Thank you for sharing the issues you are experiencing with your Samsung TU6985 Crystal UHD TV and for sharing your review. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Volume
Trash
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash!after a month of use theres a line pop up.. and they replace it with another trash the volume is weak for real i think they gave me refurbished and thats not fair i pay full price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nami,
Thank you for purchasing the Samsung TU6985 and for sharing your experience with a shorter than expected life and having to deal with the exchange process.
Please give us the opportunity to assist you with your new unit by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Very Dissapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Tv on Black Friday and when I finally set it up; it had a flashing discolored bar on the right side of the screen. I get that its a 70” tv for $600 although it should function properly regardless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JSams,
Thank you for purchasing the Samsung TU6985 and for sharing the issues you are experiencing. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Samsuck Tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last time I will ever buy a Samsung. So I have owned this tv for about 3 months now. I see a bunch of green dots all over. Frequently I get a loud noise then the screen goes blank for about 5 seconds. I highly recommend against purchasing this tv.
No, I would not recommend this to a friendOversized lemon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big piece of crap! Won’t let you download 3rd party apps support useless slow and lumbering! Will be the last Samsung I ever buy!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Salemguys!
Thank you for purchasing the Samsung TU6985 TV and sharing your experience regarding the apps and navigation. You can install, delete, and update apps to suit your preferences. From the TV's Home screen, navigate to and select APPS, and then select the Search icon in the top-right corner. Next, enter the app you want to download and select it. You will see detailed information about the app. From here, select Install.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
TV is fast, responsive, and integrates well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung TV offers incredible value for the price, combining great picture quality, user-friendly features, and a premium design. Highly recommended for anyone looking to upgrade their home entertainment experience!
I would recommend this to a friend Unsatisfactory.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top right side corner screen arrived damaged screen. Sound seems subpar. Slow remote response.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing Samsung's TU6985 Crystal UHD TV and for sharing your experience. I am very sorry to see that your screen exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.
We recommend you contact Best Buy directly for assistance. Should you need assistance with your replacement TV, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
SAMSUNG IS GETTING BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 22 days of use a horizontal line appeared at the bottom of the TV
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV as a 50th birthday Christmas gift to myself. I saw it and loved the price and snatched it up. I wanted a large TV to watch football on and this didn't disappoint. The screen is Vibrant, the colors are awesome and it looks like it's live in action sometimes. The sound isn't horrible but it could be better. When football is on, I have to put the volume up to the top or put on my soundbar. I have a jvc soundbar and it sometimes gets kicked off of the connection with the TV. Haven't figured that out yet. It has samsung TV plus with live channels which is awesome. The remote takes some getting used to using. Installing my firestick was very easy and easy to use. Overall a great TV. I would've given it a 5 of not for the volume issue.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Tv quality
Great!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Takes 2 people to set up due to size. Easy to use. High quality. Works well. I got a sound bar to go with it so the sound would match the size.
I would recommend this to a friend - Pros mentioned:Color, Price
Love love this TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an up grade from my HiSense. Boy what an upgrade. Petfect for movies, ball games, everything. Great color & excellent value. I have had it about a yr now & i am just as happy as the day I bought it. I love the Samsung quality. Great buy...
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Love it.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this tv for a while now. I got it for a great price and love it. It works great and easy to set up. I’ve had it for a while now and it hasn’t had anything problems. I will continue to buy Samsung for their reliability in TVs .
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality, Price
Nice 70 inch TV - lacks inputs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Crisp picture. Easy to navigate controls to watch TV or to stream. Built in speakers are decent. I did buy a Samsung soundbar/woofer combo, but the built in speakers would be fine. Price - I got this as a Black Friday deal and it was an excellent deal. Cons: This TV has almost no inputs. It has an optical plug one usb plug, and 2 hdmi plugs. I use TV headphones with my TV (for viewing while others are sleeping) and had to hook up the headphones through the optical cable and then Bluetooth the soundbar setup. This won’t be an issue for most people, but It was enough to almost return the TV for one with more inputs. Instead, I purchased a new set of headphones that had an optical connection and connected the speakers by Bluetooth.
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding 70” Samsung TV - A Visual Delig
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 70” Class TU6985 4K Crystal UHD Smart Tizen TV, and I couldn't be more thrilled with my investment. This TV has exceeded all my expectations in terms of performance, picture quality, and smart features. First and foremost, the picture quality is simply stunning. The 4K Crystal UHD display brings everything to life with vivid colors, incredible clarity, and deep contrast. Whether I'm watching movies, streaming my favorite shows, or playing video games, every detail is crystal clear, and the colors are incredibly vibrant. The high dynamic range (HDR) support makes for an even more immersive viewing experience, with superb brightness and lifelike contrast.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Best tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great 70 in tv fits perfectly over my fireplace. Love the colors to to bright and the sound quality is awesome. Thin and lightweight was able to place over my fireplace myself love it.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great picture
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my husband. He doesnt use a lot of technology but this mart TV was easy to use. Great picture quality
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung 70 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awesome. Great size for the price. Very easy to setup and use. Picture is crisp and clear. You will definitely need a sound bar though.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv good picture, Easy to set up , easy to control.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great! It has a wonderful picture quality, easy set up and to navigate around within the apps.
I would recommend this to a friend