Customers find value in the 75" Class 8 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning visuals and immersive experience provided by the TV, while others appreciate its user-friendly setup process. However, some users have expressed concerns regarding the complexity of the remote control and the TV's brightness levels.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,446 reviews
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
High Quality TV with Bonus Features
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV! The picture quality is amazing. The size makes you feel like you are there with the actors on the television. Also did not know about the bonus Samsung TV Plus that gives you about 50 to 100 free channels to watch, similar to basic cable but without the extra wires or fees. Easy to add my favorite TV streaming apps to the home screen and navigate through the extra functions this TV has to offer. I always brag about this TV to our friends! One friend actually just purchased this TV last week!
I would recommend this to a friend
Pros mentioned:
Picture quality, Tv quality
Rated 5 out of 5 stars
Great quality picture
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 3rd Samsung Smart TV, and I have three more TV’s to buy. The picture is better than my Sony and Toshiba TV’s. I love the apps available on the Samsung Smart TV’s which has allowed me to disconnect from cable and be wire free! Note it is a large TV, need a large console to balance out the size. Table below TV in photo is 101 inches.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
75” inch TV
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is amazing.
This is something that you buy for life. This size of TV 75” inch make you feel like you are in the theater
I love it and I love the brand
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture!!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent picture quality! Definite takes 2+ people to hang if it's going on the wall (really, 3 is ideal). But the quality is excellent and set-up has been pretty simple. It can get frustrating having TVs that use all different software platforms but this one is pretty simple to use and we've been happy with our Samsungs. Hope to have this for many years!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung 75" Tv
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this tv. Perfect size for our living room. Has a beautiful color and great sound.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Value for purchase
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After i had my TCL that died on me less than 3 years i decided to make a Samsung purchase. So far TV has been great and exciting to watch. Large screen with clear pictures and great bass sound for a TV. However, if u like more sounds like me u gotta buy external speakers. I love the ease of navigation and simplicity of remote control and the TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Maybe a decent value - if you get a good one!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this home and wall mounted. Largely impressed with picture quality and clarity. Sure, it's not stellar (there's inconsistencies across solid colors, for example), but this is a low-midrange (high-entry-level?) model and for the price, it's actually a really good picture.
But mine has problems. Two that concerned me, really: one is what appears to be a small gap in the adhesive that holds the front glass to the rest of the unit. This gap lets backlight glow bleed out the top corner by the bezel. It's small enough that you don't really notice it unless you're close to the TV, but it's concerning.
More annoying is the backlight bleed. Strong, five-point "footlighting" effect along the left edge of the TV (there's also some bleed on the right side, but not nearly as bad). I'll grant that when you've got a full-screen full-color moving image up, you don't really see it. But if you're watching something that has a brightish center but dark or black along the sides, it's super distracting.
You know what media has a lot of content with dark framing? Movies. The kind of thing you watch on a 75" TV. In a dark room, which makes this backlight bleed effect even worse. Even my prior TV, a pretty darn cheap TCL, didn't have this problem.
So I contact Samsung and to their credit, they make it painless to register, file a warranty claim, and schedule a service visit from their techs, who showed up on time and called ahead.
They came in, took photos of the problem, then took the TV down, took the back cover off (why?), looked at the guts for a minute, then decided to declare it a faulty panel and order a replacement. Then they slapped the TV back together and left it on its stand (no point in putting it back on the wall mount until it's repaired next week).
Only problem is, the tech's rather enthusiastic use of the opening tool broke several retention clips on the back cover, keeping it from properly closing anymore - there's now a permanent gap around one side of the TV. It also rattles when you move it, which I'll grant you shouldn't be moving a TV this size around very often, but you also shouldn't have broken plastic loose in the TV.
I caught this damage and pointed it out (how did they not notice it when setting it back up??) and they added a replacement back cover to their order. They'll be back next week to, basically, transfer my current TV's power supply and motherboard over to a new panel/chassis/back cover. From a supply POV this just doesn't really make sense to me: it would be cheaper and quicker for Samsung to just replace the entire unit as a whole, but I guess warranty service doesn't work that way.
(Additionally, some of the side/edge bezels are slightly warped now from that opening tool. This should be remedied by the replacement parts, but what if they'd only needed to replace something internally? I would have been left with a dodgy-looking frame and broken back panel.)
To summarize, I've had this TV less than two weeks and had picture quality issues, doubts about the build quality now, a service tech visit (with another one on the way), and almost the entire TV will be replaced. And of course the hassle and waiting involved with the warranty service. Now in the back of my mind I'm fretting about the replacement panel being even worse quality than the first, or having new problems of its own.
There's also that feeling of spending $1,300 (after tax) on something that *immediately* needed repair, and will never quite be that new-from-the-store condition again. It's not a good first impression of Samsung's TVs.
I do want to reiterate that for the most part, the picture quality, brightness, software, functionality, etc. are all pretty excellent but for the caveats of my problems, and I'd have to expect that most of the units out there are pretty good. Just want people to know that there seems to be (based on other reviews) a roulette-style risk with this model.
Photos show the initial problems and the post-service damage. I will update this review following the repair(s) and if anything changes.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
GaCa:
Thank you for your feedback on the Samsung TU8000 Crystal UHD TV. I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
Again, my apologies for the inconvenience you have had.
~ Samsung Solutions
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Love SAmsung Products
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love our Samsung 75-inches Class 8 Series LED 4K Smart Tizen TV. This is our third Samsung TV purchased (55-inches, 75-inches and 82-inches) Everything looks clear even from the distance. Easy to mount and will recommend the accordion mounting style. We are very happy...
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love this beautifull Cristal Clear 4k tv.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As soon as it arrived I opended with a friend , you need a second person to open the box and installed this tv , it took me about 30 minutes to installed on my tv Stand , then it took me about one hour to installed all the features , if you fallow direction from the tv you shouldn't have any problems, I love this tv it is amazing the colors are incredible, also the size wawwww love it, thanks guys for giving me the pleasure of having such a great TV, I love Samsung and will never change to another brand, I also installed it to alexa and she does wonders with this tv ,also the cristal clear uhd and 4 k works beautifully.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV and Computer Monitor
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a really nice TV with ample number of HDMI ports along with wifi and a hardline ethernet port so that all of your connectivity needs can be handled without having to purchase other equipment. The image is impressive especially being used as a 4K display for my computer which is the primary reason I purchased this particular Samsung. I use it to monitor the security system through one HDMI port and using one of the other two HDMI ports I use is as an extension monitor for my system so that when I am doing zoom meetings I am able to put them on the 75" TV and I get a truly impressive conference screen.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Love this tv
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this TV. Awesome picture quality and the thing I like the most is you you can talk to it to search. This this really alleviates one thing I used to hate about T v's and and pushing a 100 buttons to search for movies
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Definitely worth the extra money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have loved it so far (has it for about a month and a half)! It’s got a great picture, definitely not that of a $3-$4,000 tv but still great! It’s super user friendly and easy to set up. Would highly recommend it.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Oh baby!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What’s not to like. Great picture. Great colors. Only on a few occasions a slight blur when extremely quick scenes happen. Would buy again then again. My dad was over and loved it so much he bought a 65” series 8. Our old televisions died two days apart.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
No Regret Atal
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can't show how much am enjoying my new Samsung 75" tv,the sound is normal and the picture is waoo it's stunning and i deliberately wait for over a month before making my own review and i can't be more happy,my thanks also goes to the best buy staff and those who brought it and help to mount it on the wall they all are professional indeed,merry xmas to you all
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Refresh rate
Rated 5 out of 5 stars
Better remote
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best things about this TV is the remote. It is smooth and fast. TV picture quality is great. Game mode is awesome. I wanted a faster refresh rate but this one has not disappointed.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 4 out of 5 stars
Good purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although I only had the television for about 3 weeks, I am really enjoying it. It has a good picture quality. The sound is also good. The size is right for my living room. The remote is a little tricky to use. My daughter is in awe of the tv!!!
I would recommend this to a friend
Pros mentioned:
Picture quality, Tv quality
Rated 5 out of 5 stars
Great Product.!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, very efficient and High Tech.! I was very impressed with the Quality of Picture and just the Smart TV in general.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Samsung tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Verry good tv and a good price. The sound it's good and the image quality it's good to.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Awesome tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE my new tv! It’s like watching a movie more than just a tv! Great features are included and best of all is that the tv remote is a small, comfortable to hold device that can control all your “extras” like FireTV or Apple TV. No extra remotes needed. Absolutely no complaints at all. Great picture, sound, and convenience rolled into one at a reasonable price.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Nice tv.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice picture. Bezel is nice and small. Must have darker room though to not see glare. Arc on hdmi gets annoying when using samsung soundbar because when using apps off TV it sometimes jumps to soundbar input. If its being used as a soundbar....it should be smart enough to know its for sound. Other then that its pretty awesome.