Customer Ratings & Reviews
- Model:
- UN75AU8000FXZA
- SKU:
- 6453027
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the 75" Class 8000 Series LED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many customers rave about the stunning picture and sound quality, describing it as "beautiful," "crystal clear," and "awesome." The TV's large screen size is also a hit, with customers appreciating its suitability for watching sports and its impressive fit in various living spaces.
This summary was generated by AI based on customer reviews.
Samsung 75’
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new tv! When we were at our local Best Buy service was fast and friendly! Will definitely recommend to family and friends.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful tv i would tell everybody to go get a tv from best buy the the people are very nice
I would recommend this to a friendSamsung 75
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bigger TVs need better speakers and more speakers in order to enjoy the full experience of television you have to purchase a soundbar.
I would recommend this to a friendNo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this tv 9/24/2021; today is 1/6/2023 and the tv left side of the TV is completely black out. I’ve purchased cheaper tv’s that lasted way longer. I’m really disappointed in Samsung. We literally got rid of all other brands and got Samsung’s throughout our house. Not looking forward to the others going out. What an expensive mistake!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JJmar,
Thank you for purchasing the Samsung AU8000 TV and for sharing your experience with your TV not displaying properly. You may want to try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please get in touch with Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Man’s TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV, wife got it for me for Christmas. Had to add the sound system to it, now it’s a movie theater lol
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV image quality is excellent! Easily connected to WIFI and devices. Hopefully lasts as long as he Samsung it replaced which was 8 years.
I would recommend this to a friendSo clean and so crisp!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp, clean beautiful. Love it. Great 4K display....use it in our master bedroom. Could be overkill, but we love it!
I would recommend this to a friendA great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very bright display. Loved the resolution. Easy to install and programming is easy as well.
I would recommend this to a friend- Pros mentioned:Picture quality
Nothing thrilling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money you get a big screen and a great name brand. Other than that the tv is average.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Averagejoes,
Thank you for purchasing the Samsung 75" AU8000 Crystal UHD TV and for your review. I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations.
If there is anything we can do to assist you or provide solutions to improve your experience, please contact Samsung Support. 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
I can see the light!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv. Bye it. Bye it. Bye it. Bye it. Bye it. Buy the tv ,so they will stop bugging me for a review! Thank you!
I would recommend this to a friendhorrible experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trouble with this model from day one with losing sound, freezing picture and eventually it went to a black screen. all happening within 1st year of purchase.
No, I would not recommend this to a friendOne Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products definitely exceeded my expectations...The geek squad who installed everything were beyond professional...
I would recommend this to a friendOpen Box not worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will NEVER buy an open box tv EVER again! The tv wasn't even in my home 30 minutes before the screen went out on just the right side! I took it back immediately! HUGE waste of time getting it home, taking it back, then buying another tv and doing it all over again.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Ok TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is great, is a ok TV. You will need a 4K cable box for this TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mila,
Thank you for purchasing the Samsung AU8000 Crystal UHD TV and for sharing your review. I am glad to hear you are enjoying the picture quality provided by Dynamic Crystal Color and the Crystal Processor 4K.
If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Warranty tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv they send me this TV because my old one stop working and Best Buy geek squad replaced
I would recommend this to a friendREMOTE STINKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok TV remote STINKS! Very disappointed how hard it is to navigate.
No, I would not recommend this to a friendour Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new TV. we had other Samsung products and they always have been great!
I would recommend this to a friendGood Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking to throw up a basic tv in kids room or guest room look no further
I would recommend this to a friendGigantic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Installation was good although the lady had the personality of an angry brick.
I would recommend this to a friendGood TV, would by again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television, easy installation. Not as heavy as previous TV's of the same size.
I would recommend this to a friend