Customer Ratings & Reviews

so far so good pic is great easy set up happy with purchase

I like the color, sharpness and the applications included in this tv. I was also able to adjust the price when the price dropped after 2 weeks

Superb picture, good sound, excellent investment. Arrived when predicted, good communication from Best Buy.

Everything was great, the TV is a very good quality TV for the price that Best Buy gives you. Very happy, Fast delivery, on time from what I was told.

The tv is wonderful, better color and hdr than my old sony, the huge screen certainly makes a difference. Plus the 3 year warranty is great.

This TV seems to be all it is supposed to be. The picture quality is what I expected it to be. So far I am very pleased with this TV.

I have 8 TVs and this one is the best by far. No issues and great picture. I bought a Samsung 85” series 8 and it sucks. The series 9 is worth the little extra. Trust me

Bought for myself and it looks really nice hanging in the living room. Good picture. Sounds is a little low. May need additional speakers depending on size of room.

LOVE this TV! Was delivered by a third party and they were very professional. Packaging was excellent. Easy to assemble.

Great TV for the price. Picture is pretty good too. Got a great price from Best Buy as a member. Place to buy your TVs if you’re serious about your Screen time

Excellent TV! We couldn't ask for a better picture! We also purchased a Samsung 3.1 sound bar and they work great together.

Excellent smart tv with great picture and sound. Best model before getting into the oled series, which is much more $. Bought this TV on sale for a great value.

Colors are bright and illuminating. Enjoying this TV tremendously! Great value, as I was able to purchase during a sale.

Great picture very happy with purchase. I would recommend some external speaker to go along with it as the internal speakers are good but not great.

Very nice TV. I do wish it have built in Roku (our previous TCL did), but nonetheless, it's easy to use and a great picture, especially for the price.

I absolutely love this item! it is a perfect smart TV and I don't have cable at my home so it is so convenient to have a smart tv

We love the quality of the picture! The sound bar is just like being a the cinema! The geek squad was definitely worth it! Highly recommend them and the tv!

Awesome picture clarity and color. Several HDMI ports. Streaming apps work great, and supports a lot of apps. Sound is great too.

Great TV, Picture/resolution is better than expected. Sound is lacking, Investment of sound system is likely due to th poor quality of speakers

Only reason I gave it 2 stars instead of 1 is because I fell in love with the tv as soon as I first opened it. Amazing picture and fast response time and a simple and stylish remote. However I got a defective one or something. Just 1 day shy of 4 months and the tv stopped working in the middle of a tv show and would continuously cycle on and off the screen, with nothing else loading/working. It took ONE WHOLE MONTH to get my money back after contacting Samsung. They said they would repair it, and I should get a call from the technician. A few days later and I get a message saying that there’s no repair facility available for them in my area so I had to send of receipts and serial numbers and so forth. Another week goes by and they said they would offer me a store credit from the place I got it and to respond saying if I wanted to do it or not. I said yes, twice. Never heard anything back and then I call them the next week to tell them for a 3rd time. They said their gonna out the ticket through and I should hear from Best Buy in about 3-5 business days. Well 5 business days later, and I get an email from Samsung saying they just submitted the ticket. Finally after another week I got an email from Best Buy’s RA department for my credit, so I contacted the store, and we went over the process. Finally on Super Bowl Sunday, I finally brought bag my huge 75” tv and they no longer sold these or had any in stock. So I had to go with a different brand and it would take, another 5 days before that one was shipped in. It’s been frustrating because I haven’t been able to watch tv until this got replaced except for on my laptop. And that’s not that fun to watch stuff on. Saw good reviews for the LG Nanocell 85 75” so that’s what I’m replacing it with. Hopefully the new one won’t let me down.