Customer Ratings & Reviews
- Model:
- UN75CU7000FXZA
- SKU:
- 6537373
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the 75” Class CU7000 Crystal UHD 4K Smart Tizen TV (2023) for its excellent picture quality, ease of use, and attractive price. Many appreciate the vibrant colors and large screen size, perfect for movie nights. However, some users find the remote control somewhat confusing and the volume could be improved. A few customers also noted that the refresh rate is not as high as some competing models.
This summary was generated by AI based on customer reviews.
I love this tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love This tv is best un the word. I will buy again
I would recommend this to a friendLove this TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase!!!!! DuJaun was a great help at the Hurst Best Buy!!!
I would recommend this to a friendNew T.V
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price, delivered for free. very easy to install.
I would recommend this to a friend
Samsung TV
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my TV and the picture quality it spectacular
I would recommend this to a friendYou get what you paid for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, really satisfied especially from the price we were aiming for. My family and I are really satisfied with our new TV.
I would recommend this to a friendMust buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! No words to even describe how happy i am
I would recommend this to a friendTv whit xbox game inclued
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv whit play xbox games inclued...more 100 games..
I would recommend this to a friendVery good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, This TV is one of the best in my list
I would recommend this to a friendTv review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, love everything except the built in speakers. Definitely recommend a sound bar!!
I would recommend this to a friendSamsung - 75” Class CU7000 Crystal UHD 4K UHD Sma
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works great. I got got since a month ago. 100% recommended
I would recommend this to a friendFor what it’s worth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the T.V. For what it’s worth only wish the picture quality was a little better and the response was quicker.
I would recommend this to a friendBrand response from Samsung
Posted .Hi StevenS,
We appreciate you sharing your experience with the CU7000 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Stupid interface on 700 model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the new 700 hour interface. The 600 shows samsungtv last chanel you are watching when the tv comes on, the 700 shows random channels every time. Frustrating experience! I also dislike the hub turning off whatever you are watching to go to hub center when changing between apps! I didn’t want to go through return hassle is the only reason I kept the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rhookie,
Thank you for your feedback on the CU7000 TV. Please know your TV does have the Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
TV malfunction?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good quality. However, Im noticing some black vertical lines along the screen. Not sure if this is normal but it’s annoying
No, I would not recommend this to a friendTv screen keeps breaking & experience was horrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv new and right after mounting it on the wall, the top third of the screen was dark. Took weeks to get someone out here to fix it, after talking to them for numerous hours on the phone and the ticket never being submitted through the first time (they messed up on their end.) The tech came alone and made me help him carry the equipment from his truck into the house, and help him holding the tv while he repaired… what if I wasn’t able to do this? Not to mention that they denied helping me take the tv off the wall. But now they want me to help them hold it while repairing?? What an absolute joke of an experience dealing with Samsung and their third party repair companies. Never getting a Samsung tv again.
No, I would not recommend this to a friendCouldn’t gone better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received great help and was in and out before I knew it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JoseC,
Thanks for reviewing Samsung’s CU7000 TV. If you’re experiencing specific issues that prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Barcode Sticker on Screen of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some idiot decided to place a barcode sticker on the screen of the tv we bought. Tried to remove it after mounting and it comes off in little pieces. Now we have the remnants of a sticker right in view of our new tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaminB,
Thank you for letting us know about the issues you are experiencing with a barcode sticker on your CU7000 TV. I recommend reaching out to the local Best Buy where you made your purchase, so they can further assist you.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
TV with factory defects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the TV turns off while I'm watching, it also stays frozen, I think it could have had manufacturing defects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DanielJ,
Thank you for letting us know about the issues you are having with your CU7000 TV turning off/freezing. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
Finally, if your TV is freezing, please try running a cold boot. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Bad wireless internet
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With my experience, i say to not purchase this TV. This is my third TV that I have bad experience with. All the TV’S I Purchased had the same problem. After 3 to 5 months, internet wireless will stop working. Youll have this screen at some point, if you purchase it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate your feedback on the Samsung CU7000 TV. I'm sorry to hear you are experiencing issues with your Wi-Fi disconnecting from the TV. I have a few recommendations that may resolve your Wi-fi issue.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update. To ensure you do not miss any Firmware Updates, I recommend enabling Auto Updates. Go to Settings> Support> Software Update> then select Auto Update.
Next, let's try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
I hope these tips help resolve your concerns. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality wasn’t that good. I was expecting the colors to pop out but they were alittle washy, good TV overall still just not for gaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NvPablo,
We appreciate you sharing your experience with the CU7000 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Arrived Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but arrived broken. Unwatchable. Returning for replacement.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AlexO,
Thank you for letting us know that you received a broken CU7000 TV upon delivery. We appreciate your patience in having to deal with the hassle of an exchange. If you have not already done so, I recommend reaching out to your local Best Buy for more assistance.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor