Customer Ratings & Reviews
- Model:
- UN75CU8000FXZA
- SKU:
- 6537368
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, affordable price, and vibrant colors. Many customers were impressed with the TV's ability to upscale content and deliver a theater-like experience at home. While some users experienced screen issues, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv it’s the perfect size for my living room
I would recommend this to a friend Amazing TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV! Amazing picture clarity, fast processor and the menu speed is nice. It works well with a firestick even though I don’t need one for majority of my applications. Will buy again.
I would recommend this to a friendTV is Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the TV for my father. I love the TV, but there are a few things that are kinda hard for him to use, like the remote control, but he'll get used to it. LOL
I would recommend this to a friendGreat TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. This is the second one we purchased
I would recommend this to a friendNice looking tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size tv but after opening the box and repositioning to set the tv notice that was some few marks back of tv. Could be from delivery team to my house. Took few pictures of it.
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it just put it up and it works perfectly didnt know it had so many features
I would recommend this to a friendVery expensive piece of garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a senior citizen and I had to save up to be able to buy this TV. It was purchased Jan 2024. Now Sep 2025 there is a vertical gray area on the screen that is approximately 12" wide. I paid a lot of money for a crappy tv. Shame on you, Samsung, because you know about this problem and these should have never made it to market. I am now going to boycott Samsung. I hope I am not alone.
No, I would not recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv I love my new tv it works jus the way is suppose to work
I would recommend this to a friendGreat Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product and the delivery team was professional and friendly.
I would recommend this to a friendYusef
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TVs Samsung has made great value for the money
I would recommend this to a friend75 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love it. We dont have anything to complain about .
I would recommend this to a friend75 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv is more than what expected..and the stuff people outstanding service.
I would recommend this to a friendgreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Was a birthday gift i will never regret!
I would recommend this to a friendWe love Samsung
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We always shop Samsung, we love this smart television.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, excellent brand, timely service Recommend
I would recommend this to a friendDon’t buy from Samsung!!!!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this tv less than 1 star I would. Issues with reading signal from the cable box and/or Roku. Thank god I have a sound bar because the speakers are terrible. Less than a year in and there’s a huge line of blown pixels going vertical thru almost the center of the tv. Samsung has been no help as a model can’t be found in any of their warehouses so they offered me a model higher and cant find that in their warehouse either. Almost a month of dealing with this and still no fix. Oh and Samsung customer support will flag your number and you’ll receive a message saying “ you’ve reached the team on off hours” no matter the time of day you call. Absolutely horrible!!!
No, I would not recommend this to a friend75in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having issues with this tv, from day 1, will be taking back and exhange for same or different one. On some shows not all you see dark lines, dark blurs, amd sometimes even pixelated squares popping up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertR,
We are glad that you reached out to us regarding the display issues you are seeing on your Samsung CU8000 TV. I understand how frustrating that can be, and I appreciate your patience. I have a few recommendations that may resolve the lines and pixelation you are seeing on your screen.
First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the display issues still appear after replacing the cable, troubleshoot the external device.
- If the display issues appear during the Picture Test, proceed to the next step.
If the display issues appear during your test, the TV will need service. Please reach out to us so we can schedule a warranty appointment. 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Do not buy. Will break within the year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV last year FEB 2024, the TV is now going on on the left side after just over a year FEB 2025 and warranty only covers 1 year. DO NOT BUYYYYY. Horrible tv worst buy ever. This is my second time reviewing since they deleted my first review stating the same thing.
No, I would not recommend this to a friendTerrible TV- lasted a whole 6 weeks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out 6 weeks after I bout it. That was 6 weeks ago and Im still dont have my tv repaired or replaced. Seems if Geek Squad comes out and fixes TV all is good abs Samsung supplies parts. Since repair has failed they now want to send a Samsung service tech out. Another two weeks. If they aren't successful then I may get the TV replaces. This is no reflection on Best Buy Geek Squad they have been great. Samsung customer service is terrible!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RickyD,
I'm very sorry to hear that your CU8000 TV went out six weeks after purchase. We appreciate all of your patience while waiting for service parts. Should you wish to check the status of your case or need any further assistance, please get in touch with us again and reference your last service ticket number. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Extra Charges on purchase..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a LCD TV on best buy.TV price including tax was $1,028.36. $28.36 i have paid at the time of purchase. Rest of the amount i was supposed to paid by installments. However, i was charged all the amount on my debit card. $1000 remaining i was supposed to pay back. But i am charged additonally $10,89.00. I want know how they have charged me extra amount?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FahimA,
Please know you are leaving a review for the CU8000 TV, not Best Buy or the third-party company you may have paid through. Please follow up directly with the seller for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
