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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 324 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 75" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, affordable price, and vibrant colors. Many customers were impressed with the TV's ability to upscale content and deliver a theater-like experience at home. While some users experienced screen issues, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 324 reviews
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung fanatic here. Dont get this TV. 3 MONTHS old and the backlight died. Horrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gonna have to get tv fixed after waiting 3 weeks there is weird white spots all over with a black screen :/

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JustusB,

      We are sorry to hear that your CU8000 TV needs service and we appreciate your patience while waiting. You may want to try the following troubleshooting steps while you wait:

      First, let's ensure you are running the latest Firmware. Go to Settings> Support> Software Update.

      Next, run a diagnostic test. Go to Home > Settings > Support > Device Care > Self Diagnosis > Picture Test. If there are no issues during the Picture Test, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
      - If the shadows still appear after replacing the cable, troubleshoot the external device.
      - If shadows appear during the Picture Test, service is needed.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    The Samsung.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is stunning providing vibrant colours and sharp details .The smart features are user friendly, The slick design kills it all and the remote tend to be smart friendly as well.Its a good investment for anyone looking for a pocket friendly television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. I love the way the slim design looks. The controller is easy to use and doesn’t require batteries. The picture quality is crisp and clean. Overall this tv is great and the price is fair. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Meets our Needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv meets our needs. We were not looking to spend the money for a mid to upper tv. This tv was easy to connect, set up and use once in place. Excellent picture and performance and works well with our room size and lighting. Replaced a 65" 120hz refresh rate tv that quit working with this 75" 60hz refresh rate tv. I had some concerns initially going from a 120hz refresh to the 60hz refresh but my old eyes can't tell the difference. Took us a couple of days to adjust to the larger screen size. Initially we thought that it was too large but now love it especially for movies and sports. Consider this an excellent tv for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV overall satisfied

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy. Image is great and had good features. Software is a little sluggish and occasionally buggy. Sometimes I have to unplug it and repower it up to connect to my internet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my mom. I liked the prefect picture it has and being so user friendly so much , I bought one for myself. I definitely recommend it . Its a great TV for its price!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Huge TV.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints. Very light TV. perfect picture. Easy to set up and mount.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Great purchase for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price! Nice clear picture, small efficient remote with voice button control! The audio feature with Bluetooth sync is especially helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Samsung 75

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, beautiful sound especially when using the samsung sound bar. Has all the updated apps and the remote is recharged with light. Nice quality well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Impressive quality for the cost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly impressed with its performance and features. Overall, I would highly recommend the Samsung 75" Class CU8000 Crystal UHD 4K Smart Tizen TV for anyone looking for a large, high-quality TV at a reasonable price. It's a great choice for both casual and avid viewers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Black Friday Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new tv. Great picture and love especially the rechargeable remote. It loads the networks faster. Best Buy delivery was great and ahead of schedule. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung series 8000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, the picture is so clear you could walk into it. So smart too works with voice and Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the price!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. This tv gets used everyday and have experienced zero issues with it , still is running fast today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light and easy to use!! Beautiful image and by far the best TV I’ve purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv deals

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv so easy to use and set up. I need to add a sound bar then id be set.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Raymond H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture. Love the color also. The staff at Best Buy was very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great smart TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this tv and how well it looks. Only thing is that it takes a second to adjust the image depending on the app. Could be an internet speed issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Image

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great purchase, at first I thought the price was a little high but I was encouraged to buy it and I really don't regret it, very good image and sound quality and so far I haven't had any problems with the equipment. It was a good decision to invest in a good television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Picture, great! Weight, Great! Set-up, Easy! Overall quality, Great!

    I would recommend this to a friend
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