Customer Ratings & Reviews
- Model:
- UN75DU6900FXZA
- SKU:
- 6584870
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 75” Class DU6900 Series Crystal UHD 4K Smart Tizen TV as a great purchase for its stunning Crystal UHD display, remarkable picture quality, and reasonable price. They appreciate the TV's smart features, sound quality, easy setup, and large size, making it an excellent choice for an enjoyable viewing experience. However, a few customers have mentioned occasional issues with the remote control.
This summary was generated by AI based on customer reviews.
Backlight bleed and blooming is a dealbreaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall fair value but terrible backlight bleed. Also, remote isnt always accurate and overall speed leaves more to be desired.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Calebjpj,
We appreciate your feedback on the DU6900 TV screen. I have a few recommendations which may resolve any image issues you are seeing.
First, let’s ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
Next, If the colors on your TV are correct but just a little too dark or bright, you can try adjusting Picture Modes, Contrast, Brightness, or Sharpness settings.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > All Settings> Picture > Expert Settings.
I also recommend running a picture test to determine if the TV causes the problem. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If you believe the screen has defects, please reach out to us so we can schedule a warranty appointment. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Amazing Picture and Design, but Needs a Few Upgrad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently got the 75” Samsung TV, and it’s a mixed bag of pros and cons. On the positive side, the picture quality is absolutely stunning—sharp, vibrant, and immersive. The ultra-thin design is a major plus too, adding a sleek, modern touch to my living room. That said, there are a few areas where this TV falls short. The remote doesn’t have voice control, which makes searching for shows tedious since I have to type everything manually. The app selection is also limited, so I had to purchase an Amazon Fire Stick to access basic apps that aren’t built into the TV. Additionally, the sound quality isn’t great. It doesn’t get very loud, and the audio lacks the depth I’d expect for such a high-end TV. I ended up buying a soundbar just to get that full, cinematic experience when watching movies. Overall, it’s a gorgeous TV with excellent picture quality, but the lack of voice features, limited apps, and weak sound keep it from being truly exceptional.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jameeka,
Thank you for sharing your experience with the DU6900 TV! Your feedback is important to us and will be shared with our product teams.
Please know that you can download additional apps that are not pre-programmed into the TV.
1. From the Home screen, navigate to Apps and then select the desired app.
2. You can also select Search on the left side of the screen to search for a specific app if you can’t find the app you want. Enter the name of the app you’d like to search for, then select it when it appears.
3. Select Install. When the installation is complete, the Open menu appears.
4. Select Open to run the app immediately.
You can also adjust sound settings by going to Settings> All Settings> Sound, but pairing your TV with a soundbar is also a great way to elevate your viewing experience.
I hope these tips help you enjoy your new TV. You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay tv, the picture is good. It’s not very user friendly. I can’t even get on to streaming stuff because it says it’s under maintenance and unable to complete. And the sound isn’t the best.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KennyG,
Thank you for reaching out to us and sharing your experience. Please know the Smart Hub, the Home Screen where you access your streaming apps and TV options, should not say under maintenance. To better assist you, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
You cannot change picture size settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the size and i really like the quality. Customer service was great and they answered my questions. Something that really doesnt sit right with me in the incapability of changing the picture size settings to my liking for streaming services. Though it was explained that the picture size settings are set by the streaming services, it is frustrating that this setting is not built into the tv's direct settings. This takes away the option to customize my picture settings for full utilization of the screen such as watching movies on prime. It is frustrating to know that we are dishing out so much money for services and cannot change the settings to our liking. I hate the black bars for movies and i hate that i cant use the 12 inches of extra space on the tv. Love the tv, hate the settings.
I would recommend this to a friendBrand response from Samsung
Posted .Hi EmilyG,
We appreciate your feedback on the Samsung DU6900 TV. As you mentioned the picture size settings are often set by the streaming service.
When not in those specific apps, you can get the image to fill the screen by adjusting the aspect ratio. Go to Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
Thanks for being a part of the Samsung family!
~ Samsung Advisor
I love Samsung, but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size, I'm a big fan of the Samsung brand, I'm not too tech savvy, so I haven't figure out the sound, When I turn up, it sounds low,
I would recommend this to a friendJit twin
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3/5 wouldn' change a thing walking in store wit my jit And said DANG twin dat a good tv
I would recommend this to a friendIt could have been better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay , I think the Sony Bravia is better, sound quality of picture.
I would recommend this to a friendBrand response from Samsung
Posted .Hi FeliciaC,
We appreciate your feedback on the Samsung DU6900 TV's picture and sound quality. I have a few recommendations that may improve your visual experience:
. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Samsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is to complicated and you can’t download certain apps I’m not happy with this purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Truth,
We appreciate your feedback on the user-friendliness of the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality lacks and bulbs are going out after two months of usage
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tvman,
Thank you for reaching out to us regarding the screen quality of your DU6900 TV. So we can better assist you, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the picture wasn’t great. Also the volume needs to be all the way up basically to get some good quality sound effects for movies
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CristianR,
We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy for the pictures not clear o don’t like it
No, I would not recommend this to a friendBrand response from Samsung
Posted .FroharH,
Thank you for sharing your thoughts on the picture quality of your DU6900 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
75” tv Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had selected the Qled don’t like picture on my new TV had I not thrown away the box I would’ve change it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RafaelinaM,
Thank you for sharing your thoughts on the picture quality of your DU6900 TV. I have a few recommendations that may improve your visual experience:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
What experts are saying
