Customer Ratings & Reviews
- Model:
- UN75DU7200FXZA
- |
- SKU:
- 6575097
Customer reviews
Rating 4.6 out of 5 stars with 590 reviews
(590 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and ease of use of the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the color vibrancy and the straightforward setup process. However, some users have expressed concerns regarding the remote control's responsiveness and the refresh rate. The size of the TV is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am beyond thrilled with the service Best Buy provided. I priced the same television with multiple retailers and they were within a dollar difference. I went with Best Buy due to customer service and I wasn’t disappointed.
I would recommend this to a friendRated 4 out of 5 stars
Friendly Delivery Person
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went flawless, Best Buy was on time and very friendly delivery personnel. I have an on going weird problem the TV turns off by its self which hopefully can be corrected in settings
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but needs a sound bar for large room
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my Samsung tv. Good service from best buy
I would recommend this to a friendRated 5 out of 5 stars
I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so amazing I like it and my kids they like too
I would recommend this to a friendRated 5 out of 5 stars
Samsung 75in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a low price. Im a very happy customer. Purchased on line was ready for pick up in a hour
I would recommend this to a friendRated 5 out of 5 stars
Perfect price and working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That is good price and this product good working and easy installation. I am recommend this item
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV has the best quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new big TV, my husband is so happy when we got the TV. We enjoy our family time together every day.
I would recommend this to a friendRated 3 out of 5 stars
Should of got a Sony.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would have a lot more options for the size and price. The picture is ok for Qled but TV sound sucks. Should have bought the OLED and I'm now regretting it. This was to replace an old Samsung QLED that I paid $3k for 7 years ago and the picture is shadowing and burnt in a couple of spots. Thought about Sony but wife talked me back to Samsung.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jonsey,
Thank you for being a loyal Samsung customer. It’s unfortunate to hear you’re not fully satisfied with your DU7200 TV’s image quality. Below are a few settings that I recommend adjusting:
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung 75" tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for your help and support in coming to my house and setting up the tv.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 1 out of 5 stars
WORST TV EVER
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OUR SECOND SAMSUNT TWO TIMES A DISSAPOINTMENT.... PICTURE IS GOOD BUT LAGS LIKE CRAZY, LOTS OF ISSUES TO GET IT TO WORK WITH THE HOME TEATHER AND THE WORST THE REMOTE IS JUNK AS WELL AVOID YOURSELF A HEADEACHE!!! BUY OTHER BRAND!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .NormaJ,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your DU7200 TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Best tv ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect for movie night with the kids and very fast
I would recommend this to a friendRated 4 out of 5 stars
Great tv but
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv started to making clicking noise after two months when powering on & off.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv for less than a year and there’s lines going down the screen and won’t work. Randomly happened for no reason at all. A lot of money for a tv just for it to stop working after a few months
No, I would not recommend this to a friendBrand response from Samsung
Posted .CheyenneM:
I’m sorry to hear of the issues you’re experiencing with Samsung’s DU7200 TV. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
Please give us the chance to make this right by contacting Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you soon.
- Samsung Ambassador
Rated 1 out of 5 stars
Bad pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV picture is getting darker after 4 months the top of tv is getting darker but the bottom is fine
No, I would not recommend this to a friendRated 1 out of 5 stars
Action movies
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is really bad during action movie and colors are so opaque. Waste of money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leo95,
We appreciate your feedback on your DU7200 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
A Crystal Clear Winner: Samsung's DU7200 Series Sh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased thi s TV for my partner, and I am thoroughly impressed with its performance. The picture quality is exceptional, with vibrant colors thanks to PurColor technology and smooth motion courtesy of Motion Xcelerator. The setup process was incredibly easy, and the Tizen OS provides seamless access to all my favorite streaming services. The TV's HDR10+ support enhances the viewing experience, especially in darker scenes, and the Crystal Processor 4K ensures that content is displayed as intended. While the sound quality could be improved, pairing it with a Samsung soundbar using Q-Symphony elevates the audio experience significantly. Overall, this TV offers great value for its price, making it an excellent choice for anyone looking for a high-quality viewing experience without breaking the bank. Highly recommended!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Review: Samsung - 75” Class DU7200 Series Crystal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Samsung DU7200 75” Crystal UHD TV for a little while now, and overall, I'm very satisfied with it. The large screen size is perfect for our living room setup, and even with a relatively close watch distance of about 3 feet, the picture remains clear and immersive. The colors are bright and vibrant, and the brightness level is more than adequate—even during daytime viewing. It handles both streaming and cable content smoothly, and the 4K resolution really shines on such a large display. Sound-wise, it’s surprisingly good for average daily use. Dialogue is clear, and it fills the room decently without needing a soundbar, though audiophiles might still want to upgrade for deeper bass. The Tizen smart interface is responsive and easy to navigate, with all the major apps available. It fits our space well and makes movie nights and everyday viewing a much more enjoyable experience. Pros: Bright, vivid colors Large and immersive screen Good brightness for most lighting conditions Decent built-in sound Smart features are easy to use Cons: None significant so far for average home use If you're looking for a big screen TV that delivers solid performance without breaking the bank, the DU7200 is a great choice.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price of this TV, it’s wonderful! You get great picture and audio quality, all the great functionality that comes with Samsung TVs which ti me is the most important plus enough USB and HDMI ports. Light weight making it very easy to hang on the wall given its size
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
75 in LED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Samsung 75 inch 4K UHD Smart TV, and I couldn’t be happier. The picture quality is absolutely amazing, with vibrant colors and deep blacks that make movies and shows come to life. The sound is crisp and clear, and I love the sleek design—it looks great in my living room. The Tizen OS is very user-friendly, making it easy to navigate through apps like Netflix and Disney+. Overall, this TV offers incredible value for the price, and I would recommend it to anyone.
I would recommend this to a friend
















