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Customer Ratings & Reviews

Your price for this item is $629.99
The previous price was $699.99

Customer reviews

Rating 4.7 out of 5 stars with 172 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality of the 75” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024), describing it as sharp, vibrant, and excellent. They also appreciate the TV's Crystal UHD 4K resolution and find the price to be reasonable for the quality and size of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 172 reviews
  • Pros mentioned:
    Picture quality, Price

    Rated 3 out of 5 stars

    Great picture except…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this Tv was pretty sweet. Picture is awesome and sound is ok. Unpacking and setup was a breeze for auch a big tv. I setup interface and went to watch Jets vs patriots on prime and noticed a line from top to bottom about 6” away from edge on right side so i switch to another program and same. Well it sucks but going ro have to take back today.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Oilfielddrip,

      Thank you for choosing Samsung and for letting us know about the screen defects on your DU7200 TV. We appreciate your patience in having to deal with the hassle of an exchange.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Samsung smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond thrilled with the service Best Buy provided. I priced the same television with multiple retailers and they were within a dollar difference. I went with Best Buy due to customer service and I wasn’t disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and Amazing sound quality with un beatable price thank you best byu you won't regret if you purchase a tv like this thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price, love it. Only downside I saw and it wasn’t even a major one was that there’s no optical audio out, so we had to use HDMI ARC to connect our soundbar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The biggest reason I bought this is for the adjustable TV stand. You definitely have to get the right furniture to display this if you are not going to wall mount it because it is huge. However, that’s a whole Nother purchase and couldn’t do at the same time. As far as it compares to other TVs, I would say the picture is beautiful. The only reason I gave it four stars is because at times is difficult to navigate the menu. Maybe once I get used to it I will come back and do four stars! Overall great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    Samsung 75" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for your help and support in coming to my house and setting up the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    75" Samsung TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, great picture, awesome sound, outstanding options in the tv menu with the amenities! 2 thumbs up!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Sound

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but needs a sound bar for large room

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unlucky person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was ok , till the the whole screen turned black After only 8 days this tv stop working, I can hear sound but the screen is black , no image Am very disappointed with Samsung tv’s Am glad this happened with in 15 days of purchase because Best Buy will exchange it for me , am going to choose another brand in the same price range because what if this happens after the 15 days period that Best Buy give you to returned if anything goes wrong , maybe the manufacturer will do something but am sure that it will take a long time to fix it and you will spend a lot of time over the phone with Samsung maybe am the only unlucky person who got a bad tv,I don’t know I don’t feel comfortable getting the same tv again .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaynordavidR,

      I am very sorry that your DU7200 TV screen went black after eight days. Please know we are always here and happy to assist you with any issues that occur. Our TVs are backed by a 1-year warranty so you can rest assured that you will be taken care of if something were to happen after the Best Buy return period.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be glad to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung TV has the best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new big TV, my husband is so happy when we got the TV. We enjoy our family time together every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value. Exellent Features and Quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this huge thing! Samsung is where it's at. I upgraded from a 58" CU7000 (now my bedroom TV) and I'm wholly impressed by the 75" performance and features. The ability to connect to my Game Pass Ultimate account to play xbox games natively, is incredible. I highly recommend this for anyone looking for an affordable, large-format TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Transaction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Purchase and pick up was a breeze. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing. The sound and colors are perfect for a large or small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's exactly what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a perfect experience to share quality moments with my family. You see and listen with optimal quality, I like it also because I have access to Bixby and with simple voice commands I can control some functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying Every Inch of Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered on time and was easy to set up. The picture quality is excellent and we are enjoying it immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! This tv does everything I would want from a Crystal UHD Samsung. Excellent bang for your buck with a beautiful High Definition picture. Paired with your favorite surround sound system, I’d rather stay home and watch a movie on this tv any day over going to the movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it perfect for movie night with the kids and very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amaizing, it’s perfect, lifts are super brote and vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is wonderful, the image quality is unique. The best purchase we have made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It was super easy to set up and start using.

    I would recommend this to a friend