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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 140 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the great sound and picture quality of the 75” Class DU8000 Series Crystal UHD Smart Tizen TV (2024). The TV is also reportedly easy to set up. However, some customers have reported issues with the backlight failing after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 140 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big enough for a huge living room!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Perfect color and response! Size is right and feels great over the fireplace! Can see it everywhere in the great room! Interface is clunky, so I us a Roku Ultra rather than the built in smart! Keeps it down to one remote, the Roku one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent is amazing, i love it. I needed it in my life

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I loved my TV and they are a very good product, recommended. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my TV, great resolution and connectivity, I love it, 10/10 definitely

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. I am happy with my purchase. Smooth operation and great quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints, and recommend buying! The TV is great for watching sports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice. I like having a smart TV really brings your TV experience to life. I use it every day would highly recommend it to anybody I know.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing so far! Perfect for living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung hands down the best for your money comes with all you need for movie night with the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, wasn't sure about this model but it is better than the vizio I had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv the quality is really good the pictures have a lot of brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    75 Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and great sound. Easy set up with Geek Squad assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv super thin not bulky great picture highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an awsome day when I went to Best Buy and got approved with a Best Buy card and got 2 tv that my family loved and really have the best moments on weekends watching sports and movies thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very efficient service Fast, friendly and helped me load my TV into my car. I felt truly appreciated with my purchase. I recommend 100% buying in San Carlos. I live in San José and now I don't mind driving there because it is a very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packing was good no issues , easy hook ups a lot of nice features like Samsung tv free I purchased two to do a 2:1 video for man cave loots great UHD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arturo new Samsung 75" tv really amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and a very good price in best buy! matching with black friday promotion! I watch everyday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, easy to use and navigate. Will recommend and will buy again

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 1 out of 5 stars

    Lame cheap crap.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead in 5 months. Had a VIZIO last us 10 years almost running non stop. Horrible horizontal artifacting, backlight dead in months, under minimal use. Unable to get a repair, Samsung will not help even though we are within our 1yr manufacture. Stay AWAY! Avoid!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JustANormalPerson,

      To better assist you, please give us a call at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Wanna broken TV? Buy open box from BestBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold me a broken TV with the cloudiest picture you could possibly imagine. Check out the photo- that’s supposed to be a black image.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ExtremelyMadCustomer,

      Thank you for your feedback regarding the screen abnormalities you’re seeing on your Samsung DU8000 TV. To determine whether the issue is related to the TV itself, we recommend running a Picture Test, which displays a high-definition test image for you to examine. Go to: Settings > Support > Device Care > Self Diagnosis > Picture Test.

      If the issue appears on all sources and during the Picture Test, the TV may require service. For help setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

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