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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 133 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the great sound and picture quality of the 75” Class DU8000 Series Crystal UHD Smart Tizen TV (2024). The TV is also reportedly easy to set up. However, some customers have reported issues with the backlight failing after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 133 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good and the graphics are good and it very good with gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the model we purchased! Great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - 75” Class DU8000 Series Crystal UHD Smar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a clear picture but the sound doesn't get as loud as you would think. Overall it's a great TV that I'd purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gadget tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the TV with very crisp pictures and good sound quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a first timer and let me just say why didn’t anyone tell me it came with free tv! I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and attention from staff. 4th Samsung TV purchase from Best BUY.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung DU8000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as clear a picture as in the store. I used new cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and a good price. Very pleased with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat Screen TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my go to for TV’s, I have owned my 55’ Samsung flat screen tv for over 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappoints

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints when it comes to televisions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung 75” DU8000 series TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has not been my favorite TV, part of the screen went out after only 8 months. It was still under warranty so someone came out to fix it and the screen is so dark on most shows that it’s difficult to watch especially if there are a lot of indoor or darker scenes. A lot of shows are like watching shadows. Still waiting on a 2nd resolution to the problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entrenamiento for mi family and quality TV service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average television with poor remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television remote has the mute button on the volume which causes a problem. Also, the tv's volume is not satisfactory.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DarrellJ,

      Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.

      You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.

      Regarding low volume, there are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    i purchased a excellent open box condition tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used my 400 dollar coupon on it drove 85 miles to get it , only to find out it was poor condition had 1 foot of residue on screen that would not come off the screen and no legs, and wires exposed around the frame . was told by customer service i could return it to a closer store with no problem. WRONG i did take it back to another store I Lost my coupon of $400 and I do not have a TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacing TV that catch you off guard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit to really get a good picture. Not sure if we really captured the picture from the TV we replaced. Caught it on sale. So what the heck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the best price and quality at Best Buy. Excellent customer service. Highly recommended. Brand no regrets.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good buy!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the size and price I was just looking for a bedroom tv and did not want to break the bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best time Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great customer service and knowledgeable people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent store and great customer service . Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great clarity sold me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is amazing. This has by far been the best TV purchase I have made.

    I would recommend this to a friend
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