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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 133 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the great sound and picture quality of the 75” Class DU8000 Series Crystal UHD Smart Tizen TV (2024). The TV is also reportedly easy to set up. However, some customers have reported issues with the backlight failing after a few months of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-133 of 133 reviews
  • Rated 5 out of 5 stars

    Perfect for me and family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the tv is nice berry nice perfect size not to heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Gifted this to replace a Smurfy blue LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv great staff very easy and quick pick up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV minimum 50 characters??????????????????????????

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst TV I have ever purchased. Not only is the glare absolutely ridiculous, it’s not bright at all. I only had the TV for 4 months and the backlight went out. I’m a Samsung fan, but will never buy the Crystal again. QLED is the only way to go for Samsung TVs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolution and volume are excellent. One of the best tv purchase I've ever done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great haven’t been 6 months and the left side of the screen went black

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last 1 yr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice TV for the first 11 months. Picture started fading then left half of screen went black. Best buy handed warrantee work to Samsung, they made 3 trips to house unable to resolve. After 5 weeks of phone calls to HQ they finally refunded our money. Writing the brand off our list of possible new TVs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it one year and there ia shadow on the right side of the screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy to setup. Remote control is solar rechargeable also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier. Great picture and good sound. Very nice Tv for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV for den

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delibery/setup was smooth, and the TV is working well! We will continue to order electronics from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung hard to beat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and working great with Wi-Fi

    I would recommend this to a friend
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