Customer Ratings & Reviews
- Model:
- UN75DU8000FXZA
- SKU:
- 6575124
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the TV's picture quality and ease of use. The large size of the TV is also a positive feature for some. However, some customers have reported issues with the backlight failing after a few months of use.
This summary was generated by AI based on customer reviews.
Average television with poor remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television remote has the mute button on the volume which causes a problem. Also, the tv's volume is not satisfactory.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DarrellJ,
Thank you for sharing your opinion on the DU7200 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
Regarding low volume, there are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Flat Screen TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is my go to for TV’s, I have owned my 55’ Samsung flat screen tv for over 5 years.
I would recommend this to a friendGood deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and a good price. Very pleased with my purchase
I would recommend this to a friendNever disappoints
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never disappoints when it comes to televisions
I would recommend this to a friendMy favorite store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always the best price and quality at Best Buy. Excellent customer service. Highly recommended. Brand no regrets.
I would recommend this to a friend
Good buy!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the size and price I was just looking for a bedroom tv and did not want to break the bank
I would recommend this to a friendGood Tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great entrenamiento for mi family and quality TV service
I would recommend this to a friendBest time Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, great customer service and knowledgeable people.
I would recommend this to a friendBest experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent store and great customer service . Highly recommend
I would recommend this to a friendi purchased a excellent open box condition tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i used my 400 dollar coupon on it drove 85 miles to get it , only to find out it was poor condition had 1 foot of residue on screen that would not come off the screen and no legs, and wires exposed around the frame . was told by customer service i could return it to a closer store with no problem. WRONG i did take it back to another store I Lost my coupon of $400 and I do not have a TV
No, I would not recommend this to a friendGreat clarity sold me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is amazing. This has by far been the best TV purchase I have made.
I would recommend this to a friendPerfect for me and family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the tv is nice berry nice perfect size not to heavy
I would recommend this to a friendLike this one.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade. Gifted this to replace a Smurfy blue LG.
I would recommend this to a friendSamsung 75” DU8000 series TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has not been my favorite TV, part of the screen went out after only 8 months. It was still under warranty so someone came out to fix it and the screen is so dark on most shows that it’s difficult to watch especially if there are a lot of indoor or darker scenes. A lot of shows are like watching shadows. Still waiting on a 2nd resolution to the problem.
No, I would not recommend this to a friend75" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great TV minimum 50 characters??????????????????????????
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv great staff very easy and quick pick up
I would recommend this to a friend100% recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution and volume are excellent. One of the best tv purchase I've ever done
I would recommend this to a friend- Cons mentioned:Backlight
The worst
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV I have ever purchased. Not only is the glare absolutely ridiculous, it’s not bright at all. I only had the TV for 4 months and the backlight went out. I’m a Samsung fan, but will never buy the Crystal again. QLED is the only way to go for Samsung TVs.
No, I would not recommend this to a friend UHD=Bad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this TV zero stars, I would. It needed extensive repair a few months after I purchased it after the screen had a dark, shadowy section appear, and less than a year later, the same issue happened again. I will never buy a UHD TV again.
No, I would not recommend this to a friendGood not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great haven’t been 6 months and the left side of the screen went black
No, I would not recommend this to a friend
