Customer Ratings & Reviews
- Model:
- UN75MU8000FXZA
- SKU:
- 5774200
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the 75" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning picture quality and vibrant colors, while others appreciate the ease of setup. However, some customers have expressed concerns about the weight and durability of the TV, as well as the limited number of HDMI ports and occasional motion blur during sports viewing.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
It is a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv and wall mount are a great combination, it was easy to install and the tv is the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv after some adjustments, size is awesome. Not really any complaints thus far
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent. However the brights are bright and the darks are really dark.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this TV. Sweet picture and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and response time. The picture clarity and color purity is unbelievable.
I would recommend this to a friend Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Beautiful display and great price. I wish our cable network had 4K channels.
I would recommend this to a friendGreat TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these TVs and buy exclusively Samsung at this point, they last a long time. I have multiple TVs and am always able to sell them when I want to upgrade for the latest remote or UI experience.
I would recommend this to a friendthe picture is not as clear as it was in the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i thought I was going to be blown away by the picture,, to me , its just average,, so far ,, a little disappointed...
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .drumruss,
Thank you for purchasing the Samsung MU8000 UHD Smart TV and for sharing your user experience. I am sorry to hear that you are not completely satisfied with the image quality.
Please know that our typical store mode is showing the “dynamic” picture mode which is very bright. We recommend Standard mode at home environment for everyday viewing experience.
In addition to the display screen, the quality of the image on your screen also depends on the source and the connection.
HDMI cables are recommended for optimal HD viewing; and when possible, 4k Content will provide the best picture quality.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience via one of the following options:
1) call Samsung Customer Support toll-free at 1-800-SAMSUNG.
2) reach us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
3) Connect with us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.
- Samsung Ambassador
- Pros mentioned:Picture quality
Its an okay TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting for gaming, but overall it's a good TV.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television, good picture, big and the best is Best Buy Co. warranty.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the picture, quality and how it functions! Great remote too! Highly recommend!
I would recommend this to a friend Spectacular!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully made. You can tell there is much attention to detail in here as the screen clarity is great. This is also a major plus for gaming. I hope someday DTV won't be the "leader" with live 4K channels...which right now has 3. :(
I would recommend this to a friend- Pros mentioned:Picture quality
great tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv is the best i've ever owned ..have several and this is by far the best
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful huge tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful huge television just wish it had more plug in other than just hdmi
I would recommend this to a friend - Pros mentioned:Picture quality
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One connect not fit inside when mount to wall. Picture quality is good.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and excellent tv for the price ...love Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv has a good picture & price point is also good.has plenty of hdmi ports
I would recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keeps turning on by it self and every now and then there is a line of pixels on left side that seem off
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Grhoyle,
Thank you for purchasing the Samsung MU8000 4K Smart TV. I am sorry to hear that you are experiencing issues.
Samsung is committed to providing the best possible product experience, quality, and value. We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with troubleshooting or warranty services.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/
Again, I am very sorry for the unfortunate experience and hope that we will hear from you soon.
-Samsung Ambassador
TV'S
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Starting with Cody my salesman I was very happy with the service he gave me. The only thing is that Cody told me that Geek squad could take care of everything, but the couldn't hide the wires on the small tv. I had to hire an electrician and pay an additional $150.00. Geek squad has always done an exceptionally good job. I will always use them. Keep up the good work!
I would recommend this to a friend- Pros mentioned:4k
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice TV for a big room. Geek squad help was key as I'm not technical.
I would recommend this to a friend - Pros mentioned:Picture quality
Great black levels vivid pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV replaces my old Plasma and the 4K HDR picture is amazing!!
I would recommend this to a friend