Customer Ratings & Reviews
- Model:
- UN75MU8000FXZA
- SKU:
- 5774200
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the 75" Class LED MU8000 Series 4K UHD TV for its exceptional picture quality, large screen, and affordable price. Many customers rave about the stunning picture quality and vibrant colors, while others appreciate the ease of setup. However, some customers have expressed concerns about the weight and durability of the TV, as well as the limited number of HDMI ports and occasional motion blur during sports viewing.
This summary was generated by AI based on customer reviews.
Screen issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television worked great for first couple weeks, then dark lines started appearing in the top left corner. The lines look like a shadow that moves across the top left corner during dark backgrounds with a light foreground. Exchanged the TV for the same model and had the same issue two weeks later. Reluctantly exchanged it one more time and of course had the same issue a couple weeks later. At this point, I tried contacting Samsung. They would not exchange it and sent a repair technician, which I did not want with a brand new TV. He was not able to fix it and unfortunately I am beyond my 30 day exchange window with Best Buy. I’ve been loyal to Samsung TV’s for years, but this TV has changed my outlook.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Mike,
Thank you for purchasing the Samsung 75" Class MU8000 UHD Smart TV and for bringing your concerns to our attention.
I apologize for the unfortunate experience you had in trying to fix the issue with the lines.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
If I could give it a zero star I would
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had ours for right at 2 years. It already has one led out...grey spot in middle of screen. Now it is developing vertical banding lines from left to right. Complete Garbage for a TV that cost over 2000.00. I will never buy Samsung again! They are not standing behind their TVs. They get your money and then leave you with a product that doesn't last longer than 1-2 years. SHAME ON YOU SAMSUNG!
No, I would not recommend this to a friendSamsung MU8000 vertical lines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 years and vertical dark lines showed up in background. Now seems color and picture clarity is going out. Samsung, I have been a loyal customer but this is now the second tv with issues inhave dealt with. The bedroom tv is 10+ years old and no issues, made by a different manufacturer... Feeling like TVs are just not Samsungs thing. I now have a $2,000+ TV that I need to spend more money on repairs... Would NOT recommend the Samsung MU8000 model to anyone else!
No, I would not recommend this to a friendOK TV but banding is bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good TV in the beginning but quickly the banding on screen got worse.
No, I would not recommend this to a friend