Customer Ratings & Reviews

Love this TV. Image great in dark room and when lots of natural light comes through, remote control very easy to use. Voice activation great - 3 years later still love the TV quality

My 3 year old 8500 TV broke. Best Buy gave me a Q7 65" to replace the 65" 8500. I thought it looked smaller. I traded that in on a Q8 75". OMG, the Q7 was awesome (had it for 10 days). The Q8 arrived today.....OMG it is in another category. The wife usually say, it's ok. Well, she is like amazed how bright and detailed this TV is. BTW, I had to pay the difference between the TV's.

Tv is great works great video looks wonderful and would purchase again

I own two 9800 series 65” TVs that I thought were really good until I got this tv! Gorgeous picture and great black reproduction.

GreT quality picture. Biggest disappointment is the TV only lasted 4 years. Warranty through Best Buy was a little disappointing: had to wait 3 weeks for Best Buy to order parts, service tech cracked case on TV while taking back off. Yhen they realized tge TV was blown up Then I had to wait 3 -4 more weeks to get a nee tv. Best buy just replace the tv.

Great color (turn down the saturation), clarity, & brightness. However, drop the quality of the content (some, not all, major network shows e.g Sports etc.) and it shows its flaws; color banding (how it handles color gradients) and motion judder while camera pans across a scene or a person/object moves across the screen. I purchased this TV on February 2, 2019. I will be returning it, as the jutter on the motion with this tv is horrible, going with our first pick a Sony. Very disappointed with this purchase.

I received my 75" Samsung Q8fn the first time 6 weeks ago. I was happy with most of it's features and picture quality is very good when fed a perfect 4K source. The less than stellar processing, and poor upscaling caused me to trade it a week later for a Sony 900f. This tv has a slightly better processor, and much better upscaling, but it couldn't keep up with the deep blacks, and array of colors that the q8 had. A week later I trade it in for another q8. I'm not happy with some of the processing quirks, and really dislike the upscaling...alot. but there are really no other options under $7000 sooo...

This TV looks fantastic..great picture and the size makes watching enjoyable

Maybe I was just not lucky. I bought this product in mid 2018 for almost $5k and it broke early 2021. I made several attempts to reach Samsung but no help. I don’t want to write a long story but trust me that TV I bought is now a piece of junk. I’m trying Sony to see how it goes.

I put this as a comment to someone else's review, but decided it should be it's own review. I ended up returning this TV because it did terrible job of displaying standard cable HD content (verizon fios in my case). For movies and games it was great (unless you took a step to the right or left...but I was aware of viewing angle issues going in). But while watching regular TV (which is 90% of my usage), it looked terrible. People's faces were blurry one minute, and looked fine the next. Sports programming was a mess. Overall it just looked like it was no longer displaying HD content. I had a Sony 4k HDR tv before this an never had any issues. I replaced this with LG 65 C8 OLED, and regular tv watching was excellent. I don't know what the issue was, but I tried tinkering with all settings on the tv and my cable box. Clearly the problem was with the tv since two other tvs did not have any problems with regular tv. It was very disappointing. I really wanted to like the tv, but just couldn't get past the picture for tv watching.

Great TV, picture is fantastic once you tweak a few settings. I had bought this TV just before Christmas, everything was great until tonight. Suddenly just started turning on and off. Called Samsung Support, mentioned "power issue" to the voice prompt, when I got the Indian gentlemen on the phone, his first words were "so your television is turning on and off randomly". That tipped me of that this is not the first time he's heard of this.. So someone from Samsung repair will contact me in "a couple of days" I imagine they will have to order a part. Probably will just have a $3k paperweight for the Superbowl. Still within my 45 day return, I probably should just return it. I can't even leave it plugged in right now, it keeps going on and off. I would have expected more than 5 weeks without a major hardware failure. Buyer beware, I suppose

Love the tv. Able to get full use of the 4k with my PS & Xbox.

We absolutely love this TV. Our 1st flat screen and we didn't know what we had been missing. Easy to use even for us old timers

Thought about this purchase for several months, glad we finally pulled the trigger. Amazing tv and worth the $$$

Purchased this TV December of 2018 (4 years) for $3500. Just the other day the TV developed a black horizontal line. While not huge, it is very noticeable and takes away from the enjoyment of watching the TV. Cost versus time used, this TV isn't worth it. Will be purchasing a new TV to replace this one and it won't be a Samsung. Thinking its time for an LG!

I can’t believe that I spent close to $4k, and this TV only lasted 3.5 years! It kept powering off. We had a tech from Samsung come out and it took him less than 5 minutes to tell us that this TV cannot be fixed. Unbelievable!

Don't buy any Samsung TV. They are junk. We had one that was 15 years old, left it with my house when we moved. The current one, a Samsung Q8F bought on August 31, 2018 at the Grand Junction, CO Best Buy (order # 1118243973527) at a cost of almost $3,000 quit working last night. 15 months of little use by two 60 year old people with no children. The TV is in a constant on/off cycle. A Google search revealed this is a well known problem. Of course at 15 months Samsung has excused themselves of any responsibility for their defectively manufactured product. While the TV might be able to be repaired, I refuse to waste any more money on Samsung junk.