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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 128 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Samsung 75" Class - LED - Q9F Series - 2160p - Smart - 4K UHD TV with HDR, particularly its exceptional picture quality, vibrant colors, and impressive brightness. The large screen size is also a hit, making viewers feel like they are in a movie theater. While some find the TV to be expensive, many agree that it is worth the investment for the superior viewing experience it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 128 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the "pop" of the colors the tv gave me. Smooth motion for gameplay and noticed how vibrant my movies.

    I would recommend this to a friend
  • Pros mentioned:
    Contrast, Picture quality

    Rated 5 out of 5 stars

    Best Picture I have ever view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contrast the black level the picture quality are unequaled to any TV said I have ever owned. You cannot go wrong with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing unreal picture quality. Looks amazing very user friendly great tv. Love everything about it. It’s everything I expected

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Samsung TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome. The picture is so clear. Colors are vibrant. A little pricey but I caught mine on sale on black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Picture & Contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy it again. professional and helpful in completing the installation of my Samsung 75 Class LED Q9 TV and made sure everything was working before he left. Even though it wasn’t in the letter of the contract, when he noticed that my CD player had no sound, he knew the cause immediately, and 90 seconds of his time probably saved me hours of frustration, as the issue was a little obscure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Spectacular TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy set up. Really like how you connect external devices to this tv.Would recommend to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Coco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever look like oled I’m better my movie look great clean good black Samsung q9 is best 4k tv in happy

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one great TV. It’s bright, sharp, big, and beautiful. It is everything u dreamed it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Contrast

    Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This t.v is an absolute beast. The contrast, vibrant colors and black levels are astonishing for an Led tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best one I have ever purchased. The picture and color is awesome. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Investigated both OLED and QLED. The there were a few pros and cons of one over the other for both, but in the end, the picture quality was essentially equal, and we got a lot more TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Upgrade in every way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to our aging 55" Samsung and I couldn't be more pleased. The picture is crystal clear and the colors couldn't be move vivid. I'm receiving my signal from Xfinity, so right now I still have the X1 Remote controlling everything. That will change very soon as I plan on connecting everything to the One Connect box. It was pricey, but the enjoyment were experiencing is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent. The only issue we have is when there is an update to our sound bar or Direct TV. We had to go in and reset the sound bar multiple times as sound cut out during commercials and clips within the regular view such as a video from within a news broadcast. We also had to reset the picture in Direct TV as it indicated our TV didn’t support 4K viewing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best tv ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality. Easy to use. Smart features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good choice in a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture, nice size screen 75" a little pricey but quality is good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the store display in Jan 2019 and it's still rocks in Dec 2020. Bright, good picture and my Xbox Series X/S looks awesome on this thing. I just wished it supported HDMI 2.1 and Doby Vision. There are better options now in 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Q9fn 75 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last two years we have had 3 65 inch lg oleds. All three has had burn in lines . We’ve had this tv for two weeks but love the looks and ease of use. Hopefully this one won’t have the problems of the lg oleds!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We feel like we are living in the future with the awesome colors and video detail. This Q9 is everything it's claimed to be. The single-wire from TV to the separate connection box is wonderful since we don't have to move the monitor every time we need to change device hookups

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the clearest, most defined picture I have ever seen. Easy to setup and get going. Picture is truly amazing and have now started watching every movie I can think of. Have tv in a very light room and it handles it well without flares. Truly love this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying this tv had a phenomenal picture best I had ever experienced. Problem is a good picture doesn't matter if tv won't turn on. I purchased this on December 6th 2018 and returned it January 5th 2019. Woke up that morning turned it on and after about two minutes tv turned off by itself and then back on seconds later and continued to do this for about 15 to 20 minutes until finally it turned off and wouldn't come back on.. 5000 dollars get it together Samsung!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SpyderX,

      Thank you for sharing your praise of the Q9F's unparalleled picture quality.
      I am very sorry that issues developed that caused you to return the TV.

      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador Samsung

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