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Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 158 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 158 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung Frame Series, piccture is great and love changing the art. Makes a real statment over the fireplace.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti reflection works great. The picture isn’t as clear as we thought it would be for the money. It does hang on the wall nice. Would of took back, but its heavy and would of been a pain, so we kept it. All in all its a good tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AndyH,

      We appreciate your thoughts on the picture quality of Samsung’s Frame TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Beauty is omnipresent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. I can have beautiful pictures from different museums galleries in my apt. all day. For me it is better than having pictures because of variety

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is intuitive and picture sharp. Delivery team was professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    low low brightness make pictures look real

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 2022 for this 2024 frame tv and I'm happy with it because of its quality and now we can use the frame speakers in stereo with the Qsymphony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Significantly better than original frame. We upgraded from the original 65. Not OLED but still very good picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame is an amazing TV. It sits flush on my wall and the picture is awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend getting an open box good condition. It came with no box and no remote. I would recommend open box excellent condition. Other than that the quality is amazing and love my tv at an amazing price very aesthetic

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dayopry,

      We appreciate your feedback regarding the missing parts from your TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for assistance with resolving this matter.

      Once resolved, please know we’re happy to help with setup or any product-related questions. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat on our website under the ‘Support’ section.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Wish it came with the legs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv but it didnt come with legs, and best buy wouldnt refund for that part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it - Buy it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this TV. Flat, sophisticated and different from every other TV. Truly looks like a picture. The only thing to consider is it does have a box so if mounting, you need to consider that in installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for streaming. Love the LED as it is not impacted by any reflections. In the past, anything on screen that would appear dark was very hard to see. With this TV it’s amazing. Also, having the ability to show artwork, makes it a really nice statement piece 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy it’s a beautiful set. Love how no bracket shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" Frame Series TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product! This TV has the best picture that I have ever watched!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the frame TV! Picture is great, sound is awesome and the art picture adds so much beauty to our house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV I have been wanting it since I saw it at my sister's house. Nice sense of relaxation when watching tv and when its in art mode people really dont know if its a painting or if its a tv. The type of screen samsung uses for antiglare is amazing. My picture frame window faces towards the tv and the sun rises toward my tv but during the day when im watching it does mot glare or shine and I it. Overall i love the tv the only thing that is hard for me to figure out is how to get pictures from my phone to the tv using the art mode. I have been trying for weeks and i still cant figure it out. Other than that its a very good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one and love the way it looks. Sound is fine compared to other TVs. Still got a sound bar but works well without. Only complaint would be some settings can only be adjusted through smart things app. Seems better than last generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV - exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Great service. I bought this TV because the room it is in has a lot of windows and I needed to minimize reflection. It met my needs perfectly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defects not listed on purchase or reimbursed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we purchased was something that was returned and said it was in excellent condition. The picture quality is good but we did have a few issues the TV Remote was not functioning correctly and you would not exchange the remote also the manufacturer wouldn’t either. The sound will elevate out of nowhere and then go back to normal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JonathanW,

      We appreciate you sharing your experience with Samsung’s Frame TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for support with your purchase.

      Once your issue is resolved, please know we’re here to help with setup, features, or any questions you may have. Call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ link on our website to connect with a LiveChat agent.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Ultimate TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has ultimate picture quality. The apps and functions are everything. If this Tv is this great I only imagine what the 2025 is like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung seems to always look to improve their TV's with additional features. This TV comes with the mounting hardware which makes for a flush mount and a clean design.

    I would recommend this to a friend