The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 166 reviews
Rated 5 out of 5 stars
Service really at your fingertips!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was probably my most responsive experience with a company from which I make a website purchase. Well done.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful accent to the room. My wife and I added to our shirt-term rental for an upscale impression. It actually does look like an oil painting. There is very low light reflection. The matte surface is well done.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung Frame series TV with high quality resolution, and the slim frame design is an art piece above our living room fireplace mantel. It makes a huge difference to our living room ambiance.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best TV I've ever owned. A must buy! Two of my neighbors have already said they were going to buy this TV after I showed them all the features once installed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks just like a picture frame floating on my wall absolutely gorgous colors & contrast with the ability to do 120htz gaming! Truly a one of a kind TV!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally, an opportunity to explain the 'macro' business decision that led to an almost total lack of ability to communicate with individual BB stores regarding orders that are placed online to be picked up.
The people at the store are totally 'handcuffed' and cannot help online buyers at all.
I spent 2 Sundays driving over 5 hours each time to pick up 'purchased' and paid for tvs that either were not there when I got there or were damaged and unsellable after being called 'excellent' open box.
A simple phone call prior to these extended trips would have at least staved off a total disaster that could have easily been taken care of with a 5 minute phone call.
Never witnessed management who actually believed that eliminating communications would improve business?
Crazy.
Please know you are leaving a review and 1-star rating for The Frame TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 3 out of 5 stars
Frame Tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It just didn’t do for me and I am a samsung loyalist. The picture doesn’t seem great. It seems so hard to keep the tv out of art mode. I got the nxtframe from TCL. The picture is way way better with free artwork that doesn’t take over
Thanks for sharing your review - we'll be sure to pass your feedback along to our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Rated 5 out of 5 stars
Ms
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! I especially love the thin, flush mount design. But my favorite part is the matte screen. No glare! No reflection of room lights or sunlight from windows!