Customer Ratings & Reviews
- Model:
- QN75Q60BAFXZA
- SKU:
- 6502241
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 75” Class Q60B QLED 4K Smart Tizen TV's exceptional picture quality, vibrant colors, and ease of use. Many also praise its sleek design and the user-friendly remote control, finding it to be a good value for the price. While some found the TV heavier than expected and noted that the volume could be improved, the overwhelmingly positive feedback points to a highly satisfying viewing experience.
This summary was generated by AI based on customer reviews.
YOU GET WHAT YOU PAY FOR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of bleeding during dark scenes. The sound is unstable it jumps up and down depending on channels and apps. You will need a soundbar. You get what you pay for. I will be biting the bullet and upgrading.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bens,
Thank you for sharing your thoughts on the picture quality of your Q60B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You may also want to perform a Sound Test under Support > Device Care > Self Diagnosis > Sound Test
If the issue persists, please reach out to us so that we can provide further troubleshooting. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
75inch tv has poor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this tv is very poor. Had I known that before I bought it I would have purchased a smaller tv. Disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamDior,
Thank you for purchasing the Q60B TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy another Samsung tv. I’ve had it two weeks and the remote has already stopped working. The solar remote is garbage. Do not buy. And their customer support doesn’t work online. It keeps directing me to Latin America and is stuck in a circle. I am very disappointed and want to return. Don’t buy! The remote is terrible and if you dont have wifi then you won’t be able to control tv. I can only control tv right now using app on my phone. Highly dissatisfied!
No, I would not recommend this to a friendBrand response from Samsung
Posted .JustinT,
I’m sorry to hear your Q60B TV’s remote is not working as expected. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead. You can check the remote’s remaining battery by going to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
If your remote is still not working after trying the above steps, please call Samsung Support and an agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Slow TV, not as fast as the old ones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is nice, but it's super slow navigating apps
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoeI,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture qualityCons mentioned:Weight
HARDPASS! functions like an android. Lags/freezes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is such a headache that I am convinced Samsung is spending a lot of money to have this TV listed as the best one on as many lists as its on. This TV lags, it turns on the gaming console whenever it feels like it, its a heavy tv so mounting it is a headache and requires a pro. The remote control is supposedly capable of solar charging, but the solar charge does not work and we have to to charge it with a USBC cable. The lagging, freezing and randomly starting the gaming console are the biggest and most frustrating of problems with this TV. It lags and freezes so often that we end up frustrated and don't watch the TV at times. We had a sony that was the same price that gave us 0 problems and the picture quality seemed to be the same. The picture on the TV is nice, but we wont be buying anything that's Samsung ever again. If you are shopping for a TV, I recommend a SONY!
No, I would not recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't look like 4k the screen . I like the smart remote control cause don't need batteries
No, I would not recommend this to a friendBrand response from Samsung
Posted .MartaH,
Thank you for sharing your thoughts on the picture quality of your Q60B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
75 inches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great colors for its size connects to alexa which is voice controlled
I would recommend this to a friend - Pros mentioned:Picture quality, Remote
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Picture quality is supreme. Easy set up and remote is solar, so no need for batteries.
I would recommend this to a friend - Pros mentioned:Picture quality
Disturbingly clear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality viewing, learning the remote mechanics took some time, sounds is great, picture is disturbingly clear.
I would recommend this to a friend - Pros mentioned:Picture quality
Russ
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with the clarity and depth of color. The television is great for our large living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound. Glad salesperson recommended this Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great picture and functions - sound is a bit weak - needed a soundbar to get decent sound
I would recommend this to a friend Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv at affordable prices. I bought it from best buy sale program
I would recommend this to a friend- Pros mentioned:Picture quality
Faulty back light components
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First i will say when the tv worked it was a great set. That being said, purchased a few years back and it is now a 1500 dollar paperweight due to a specific component (which by the way has been updated now in newer models according to tech) going out in it that costs one hundred dollars less then buying the tv brand new now. I have owned many Samsung products and as a whole, their product is fantastic, but in regards to this specific model, buyers beware. They updated the components so maybe it fixed the issue? Your call.
No, I would not recommend this to a friend NEW TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV and I am finding that the Qled is better for my very bright room than the OLED we had in here previously.
I would recommend this to a friendTv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best deal. Good value for your money. Buy it and thank me later.
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great platform for online shopping save time and money
I would recommend this to a friendNice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv , I figured the picture would be sharper for the $
No, I would not recommend this to a friend- Pros mentioned:Picture quality
The Pic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pic is clear and color is great. You cam see the details of the faces and other items as well
I would recommend this to a friend - Pros mentioned:Picture quality
Sports lovers dream
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture. I love it. I got it for football and its worth every penny.
I would recommend this to a friend