Customer Ratings & Reviews
- Model:
- QN75Q60CAFXZA
- SKU:
- 6537370
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers enjoy the 75" Class Q60C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many appreciate the value for the price and the user-friendly remote. While some wish for a higher refresh rate, the overall experience is overwhelmingly positive. The television is also praised for its lightweight design.
This summary was generated by AI based on customer reviews.
Good TV/volume not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is not great, definitely needs a sound bar.
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Bought as a gift. And recipient was super happy with it
I would recommend this to a friendDon’t buy Samsung Tv stopped working in 1yr!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a bad investment the sound of the TV was going in and out for months and then my picture stopped working two months after the warranty and the company and Samsung will not help me and tell me that I need to pay to have them fix it, which is insane! I will never purchase from Best Buy again. This was not a refurbished TV as far as I know. How does a TV stop working after one year? You guys are boxing damaged TVs, and selling them to unsuspected customers.
No, I would not recommend this to a friendNo titel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is OK the quality is OK too. The service is OK.
No, I would not recommend this to a friendJust OK
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just an OK tv. I don’t like how the whole picture looks almost white washed. The blacks look grey instead of dark black like my last high Definition TV. I’ve messed with all the settings but can’t seem to get it better.
No, I would not recommend this to a friendDo your homework on this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with this product. On warranty I got it as an exchange due best buy not having my same model. I was told that it was equal to my other model. That its a 2023 model so its better... So not true!!! The year has nothing to do with quality. I love Samsung but this tv quality is no where near my last. The picture is not that clear and motion rate sucks. It's an okay tv, for some. But I would have never bought it. Never again will I allow someone else tell me its equivalent without doing my homework on anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sarah,
Thank you for sharing your thoughts on the picture quality of your xxx TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound is below average - will need a sound bar added
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, samsung is the best ...quality love it
I would recommend this to a friendMeh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price, but not great picture quality especially for sports.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Broken pixels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with broken pixels other than that great picture just have huge likes going acrosed and up and down my screen
I would recommend this to a friendBrand response from Samsung
Posted .ChristineG,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your Q60C TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
TV has an odd blip
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure the price is great for this TV. While it seems like you are paying for the large size, the quality is just ok. When watching a program it seems like there is a funny little blip, almost as if you are watching a show with a bad edit. It happens on live show and watching the news, therefore it is a definite issue with the TV not the show you are watching.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mick,
We appreciate your review of Samsung’s Q60C TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Bad internet connection
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great but for whatever reason wont stay connected to the internet.
No, I would not recommend this to a friendTV freezes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television freezes and i am unable to get it to function. Have to wait for it to shut off.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unworthy,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q60C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Pricing high but does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. Picture average to what to expect. NFL APP NOT ON SAMSUNG ONLY BAD PART SO FAR
I would recommend this to a friendBrand response from Samsung
Posted .DanielT,
Thanks for your feedback on the Q60C TV’s App Store. If you cannot find the app you are looking for at this time, rest assured that we are continuously adding more premium content and new services to our Smart TV platform. It also comes with Samsung TV Plus which offers hundreds of free channels of news, sports, movies, and much more.
If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Always buy in store.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is not as clear as i thought it would be. Lesson learned... Do not buy a TV online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LizR,
I’m sorry to hear you’re not fully satisfied with the clarity of your Q60C TV. If you’re noticing blurring or juddering on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
A Buy but far from Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but horrific customer service. Ordered tv on 12/3 for delivery on 12/11. Heard from no one as delivery time window passed and I had to call to try and get answers which no one had. No one from BB took any responsibility for the situation and our lost time having to wait for delivery.
I would recommend this to a friendBrand response from Samsung
Posted .DeandreG,
It's unfortunate to hear of your installation experience. We recommend you contact Best Buy directly for assistance. You also may want to consider providing feedback to the Best Buy store where you made your purchase. We hope your issue is resolved quickly.
Should you ever need help or have questions on Samsung TVs, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Protection Plan benefits Best But and Samsung, not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T.V. Played for about 3 hours then my grand 2yrs old threw a clothe jump rope and hit the tv. The screen shattered. Contact Customer service. Could not return although I had purchased a protection plan that supposedly covered accidents. Best Buy referred me to Samsung. Samsung did not honor the coverage. They sent me to a technical company that is out of business. So, I called Samsung back. Samsung then started trying to sell me a higher more expensive tv. This one cannot be repaired. Samsung does not make a Samsung screen for this model. Samsung staff encouraged me to buy another tv because if they had a screen it would cost the same as a tv. I have an expensive black frame.
No, I would not recommend this to a friendNot satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV keeps freezing while streaming, informed Best Buy and they told me to buy a WiFi extender but that didn't work, I'm gonna take it back for a better one
No, I would not recommend this to a friendBrand response from Samsung
Posted .CarmenW,
Buffering when streaming content online is related to your internet connection speed. Buffering may occur on your Samsung Smart TV while streaming video content over the internet. Buffering usually occurs when your internet connection provided by your ISP cannot supply data fast enough for the playback device.
We suggest you try the following:
1) Use 5G Wi-Fi if possible
2) Try wired LAN if available
3) Try repositioning the router so there are no obstacles between your TV and the router
4) Please be sure you have the latest firmware update which enhances network connectivity.
Should your issue persist, you may want to contact your ISP to check or increase your internet speed.
If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to change the first one and them the second persist with problems, rigth now in process with samsung warranty services
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impress with the quality and definition of the images. I returned it and purchased another Model.
No, I would not recommend this to a friend
