Customer Ratings & Reviews
- Model:
- QN75Q60DAFXZA
- SKU:
- 6575029
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers highly value the 75” Class Q60D Series QLED 4K Smart Tizen TV (2024) for its exceptional picture quality, ease of use, and vibrant colors. Many appreciate the TV's size and find the setup process straightforward. While some users expressed minor concerns about the remote control's design, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
TV purchase and install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone from the Store to installment were friendly and knowledgeable.
I would recommend this to a friend75 Inches Samsung Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you, Nice Service, I like the product I bought!
I would recommend this to a friendSamsung 75” Qled TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV with very helpful and on time delivery!
I would recommend this to a friendNew TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are satified with this TV. Best Buy Geek Sqad are very professional, They answered all my questions.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and Best Buy service , exceptional. I would buy again.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, very clear. I like Samsung tv since 20 years
I would recommend this to a friendBrand response from Samsung
Posted .MatthewJ,
Thanks for taking a moment to review Samsung’s Q60D TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy! I had a samsung plasma 1080p for over 10 years and it was a much better TV than this one. I just bought this new one because I wanted a larger TV but I'm not sure if its specific to this model or just the way the new TVs are built but its awful! You are constantly going into the settings to change the picture mode, picture clarity option for every different program you are watching! Its either too bright with the dark colors then looking horrible, or the movie looks computer animated ( soap opera effect which then you have to change the picture clarity option but then the movie looks too dark and its real blurry when its showing a further out view in a scene, this was frusterating I couldn't watch it). And you have to constantly be playing going into the settings to change these for each different program you watch and its no guarantee that it even will work to make the program look watchable! Sometimes the picture looks great but it is so random and just seems to depend on the program you are watching. With my plasma I never had to go into the settings and the picture always looked natural with great colors regardless of which channel, streaming app, movie I was watching. Last night I watched the ncaa basketball tournament and after 10 minutes i had to quit watching the picture was so pixeled and blurry every time there was movement and the actual basketball looked like it was a computer animated fake basketball. I tried all the different settings and nothing worked. When I watch an NBA game though on TNT it looks great. I gave up. I have a hard wired internet connection too so its not my connection! The only good thing about the tv is the super slim design and I like the two separate legs instead of just one big stand/leg in the middle that makes a big tv look odd when its resting on one leg. Its been about 60 days this week since I purchased it because I wanted to give it a chance and learn all the different settings but I have tried it all and I do not recommend this TV. Hopefully I can exchange it for a different one maybe a OLED to see if its better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jrange,
We appreciate your thoughts on the picture quality of Samsung’s Q60D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendI would buy the new model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the money but the image wasn’t as clear when I got home as the display in store
I would recommend this to a friendBrand response from Samsung
Posted .Armin,
Thank you for sharing your thoughts on the picture quality of your Q60D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great TV for everything except fast moving sports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV but sports are very laggy. I had to return it because the refresh rate is slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Isaias,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
The MOST horrible TV we've ever bought!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues network problems with ethernet or wireless connections, this tv sucks!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidS,
It’s unfortunate to hear you’re experiencing issues with your TV. Please give us the opportunity to gather additional information from you so we can isolate this issue and provide steps towards a resolution. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad tv and bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 2 weeks the panel went out and waiting on a replacement that’s taking a week they are fast to take your money but take their time replacing this won’t use them ever again don’t buy this TV they are junk
No, I would not recommend this to a friendDropped the tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter went to pick up this tv and your associates dropped it on the ground as they were bringing it outside for us to load it in the car. We were forced to return it. Which they gave us an issue about.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JaniceB,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Easy decision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lightweight option with an awesome visual experience. The tv itself has great audio quality and the picture and interface is perfect.
I would recommend this to a friend Sampsonbroken TVs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to buy two TVs from you guys, but both were broken
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardD,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Remote control
TV has met my expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The number of options on this tv are unbelievable. Very easy to navigate. The only downside is the remote is very small for someone with normal size male hands.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Looks great. Very good streaming management software on it. A pretty fair price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Quality is what one gets in Samsung. Remote was a little confusing at first but now it's a cinch
I would recommend this to a friend Not happy yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv has not yet been installed. The Geek Squad was unable to remove my old tv and install the new one. I had to hire a mover to complete this project which will hopefully be done next week. I look forward to getting my tv off the floor in my guest and into its permanent placement in my living room.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulM,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your TV once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist