Customer Ratings & Reviews
- Model:
- QN75Q70AAFXZA
- SKU:
- 6452064
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 75" Class Q70A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and affordable price. Many customers rave about the stunning visuals and vibrant colors, while others appreciate the user-friendly interface and smooth gaming experience. However, some users have expressed concerns about the sound quality and glare issues.
This summary was generated by AI based on customer reviews.
TV Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv, could be a little better quality. Watching some movies with black on the top and bottom it looks weird.
I would recommend this to a friendBrand response from Samsung
Posted .Taylor,
Thank you for purchasing the Q70A TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.
Change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Don’t buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv in summer of 2021 as our old Samsung tv suddenly died. In November I noticed green dots that progressed to horizontal lines across the bottom of the screen. Then it spread to the top and all the green pixels died leaving black lines. After 4 painful hours on the phone with Samsung support we are getting a full refund. Because they would not replace the tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Disappointed,
Thank you for your review of the Samsung Q70A TV and for sharing your experience with customer service, as well as the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
Good QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly low input lag Useful gaming features Balanced colors Amazon Alexa and Google Assistant support
I would recommend this to a friendGreat TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart television with all the apps I need.
I would recommend this to a friendsamsung Q704A review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed my tv best buy did a great job setting it up I'm very happy with this product.
I would recommend this to a friend- Pros mentioned:Picture quality
Not pleased...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this, but ultimately did not like the picture quality. Returned it less than a week later for a 75inch X90J. I would suggest spending a little more money than I did and go for a Q80A in the size you want if you want to stick with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .xpurchases,
Thank you for your review of the Q70A QLED TV and for sharing your thoughts regarding picture quality which led you to return your unit. Please know that there are multiple sound settings available on the Q70A such as Adaptive Picture and Expert Picture Settings which could have been adjusted to your personal preferences.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Works Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Do have issues with the black/dark screen.
I would recommend this to a friendNeed more apps!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good my family lives it! Could use more apps!!
I would recommend this to a friendNew tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were helped very well by the sales people at best buy
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been more than a month so far it is great tv.
I would recommend this to a friend- Cons mentioned:Motion blur
WORST PURCHASE EVER!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not understand what is great about the picture quality! YUCK!! The quick movements of people on the TV blurs and smears!! I have only watched 30 min of video and I would love to put this TV in the trash!! The video quality seems fake and totally messes with your eyes! DO NOT BUY THIS TV!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi wwillisrn,
Thank you for sharing your feedback regarding your picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Poor Processor
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is slower with its Smart options than my last old Q6. The processor falls off trying to get DirecTV stream working and often results in losing the app. I am going to try and get it warrantied but that is never an easy thing with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BestyBuy,
Thank you for your review of the Q70A TV and sharing your experience with delayed response time.
To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Solid But Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid product, seems to be overpriced though.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good tv awesome tv go get you one now …..
I would recommend this to a friendDefective TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV appears to have damage pixels. I called Best Buy and they are waiting to get more in stock so they will be able to replace it. I thought it was gonna be a better TV.
I would recommend this to a friendBrand response from Samsung
Posted .Tvdisplay,
We appreciate your feedback regarding the screen abnormalities you’re seeing on your Q70A TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this will require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
worthless TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality awful. Plan to take it back. The picture quality is horrible.
No, I would not recommend this to a friendDid not meet our expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was not what we expected. Had milky screen appearance wasnt clear and colors not vibrant as we expexted
No, I would not recommend this to a friendBrand response from Samsung
Posted .maytag,
Thank you for sharing your thoughts on the picture quality of your Q70A TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
broke
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv stop working in less then a year wouldnt suggest a samsung to anyone
No, I would not recommend this to a friendBrand response from Samsung
Posted .computer,
It’s unfortunate to hear of your experience with Samsung’s Q70A TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN75Q70AAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Average performer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system was extremely delayed and the 60mhz refresh created a blurry/blotchy screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for your review of the Q70A TV and sharing your experience with delayed response time.
To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Get the lower model.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth what I paid. The picture is basically the same as the model below.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi West,
Thank you for sharing your thoughts on the picture quality of your new Q70A TV. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist