Customer Ratings & Reviews

I love the clarity of the picture. Great value for the price.

I received a defective product and have gotten NO help from customer support. I spent about 6 hours on the phone and spoke with 12 different people, none of which helped me. One advised me to purchase Geek Squad protection for the TV, which I did, and $180 later I’m told by someone else that since the TV is brand new it’s still covered by Samsungs warranty and the Geek Squad won’t even apply for an entire year. I’m SOOOOOO disappointed with the service I’ve received in this process. As a customer that has spent thousands of my dollars at Best Buy over the years (5k within the last few months alone) I would expect to have better customer support in a situation like this. But nope. Outsourced support just giving me the runaround for half of my day…and still no resolution.

Poor screen quality, I'm 2 weeks old and it already has a horizontal stripe

This TV is awful. The picture is extremely cloudy dont waste your money

Great TV. Looks really nice and sleek. Picture is really good. This was an upgrade from about 5 years ago and 1 model up from the previous and I am super happy with the performance. Purchased a Samsung soundbar with Dolby Atmos and it works with the tv flawlessly. It uses the tv's speakers with the soundbar speakers and the sound is amazing. Just plugged it in and it worked. Super easy set up, logged into my Samsung account and it moved my settings and apps over to the new tv. Couldn't be happier unless it massaged my feet while watching!

I absolutely love my TV because it offers an incredible viewing experience. The picture quality is stunning with vibrant colors and sharp details that make movies and shows come to life. The sound is crystal clear, enhancing every scene with rich audio. Additionally, the smart features allow me to effortlessly stream my favorite content from different platforms, making it convenient and enjoyable. Whether I'm watching an action-packed film, a captivating series, or just relaxing with some music videos, my TV always provides the perfect entertainment.

The Samsung Q70D offers brilliant picture quality with vibrant colors and sharp 4K resolution. The smart features are easy to use, and the sound is impressive without needing extra speakers. It’s sleek, stylish, and fits perfectly in any space. For its price, this TV delivers top-notch performance across the board.

This 75-inch TV is an absolute game-changer for home entertainment. The picture quality is stunning, with vibrant colors, deep blacks, and sharp details that make every movie and show feel immersive. The size is perfect for creating a true theater-like experience at home. The smart features are user-friendly, making streaming apps and navigation a breeze. Sound quality is decent, but pairing it with a soundbar takes it to the next level. Overall, it’s a fantastic choice for anyone looking to upgrade to a big-screen TV.

Beautiful pic, ez to use. I paid to have it installed which made it nice. Rechargeable remote control. No more batteries to buy. Love that too. All in all, a great buy while they had it on sale

I can say I will not be purchasing another TV in a very long time. This TV has a beautiful picture, sound, and features. Definitely a little pricey but in the end you will be happy because I can't wait to watch college football on it. If you find it on sale you better jump on it and buy it before they run out.

Love the picture. I had a surround sound set up already so I can’t comment on sound but hook up was easy. Downloading apps like Paramount+ was also easy. I debated between this and OLED. Glad I chose to save the money and buy this. You might and I emphasize might be able to tell the difference if they are side by side but no one has that in their house. This picture brightness color and clarity are remarkable. The only drawback I have is with the wider screen I now see a reflection of a window on the very left edge of the screen that my older smaller tv wasn’t wide enough to be an issue. This screen does show reflections so on bright days I had have to close curtains. In closing if your one who has to have the absolute best picture, sound, and features then you probably need to spend a lot more. If you want a really great TV that blows away your old one and want to save some cash. You won’t be disappointed with this one

I bought this in-store as an "Open Box" item. It is excellent and I am extraordinarily happy with my purchase! If I had paid full-price, it still would have been worth the expense. I found that I needed to go into settings and tone down the contrast and re-balance the color but, that took only a moment. It's also excellent at upscaling my old Standard-Definition discs, making them look like Blu-Ray! The installers arrived on-time, worked quickly and answered all of my questions. Overall, an excellent purchase and experience.

Should have purchased the Samsung 75 QLED sooner! Got it just in time for start of NFL season. Picture quality is excellent and love the ease of operation. Geek Squad duo were perfect and did an excellent installation! Both spouses extremely happy with purchase.

Great tv. Love the quality and speed. Great display for movies

Going from an OLED to QLED. Was a little hesitant as I didn’t want to lose any picture quality. The (previous) OLED tv developed screen burn-in and loss of picture quality after only a couple year. The manufacturer of the OLED no longer supported it and had to remedy for the loss of picture resolution and quality. The Samsung QLED is awesome and has a great picture is daylight and evening/darkness. The smart TV offerings are great and seemingly endless. Streaming is no problem and not queueing issues.

Easy setup and great picture. Happy with the quality for the price.

The smart features are intuitive and responsive, making it easy to switch between apps like Netflix, YouTube, and Disney+. I also love the sleek design—it looks premium and adds a modern touch to the space. Overall, this TV exceeded my expectations in every way. Highly recommend if you're looking for a large, high-quality screen with excellent performance.

This has a stunning picture! I have had it for almost a year with no issues. Even the kids want to come down and watch movies and sports. We have to fight them for it sometimes! Paired with the sound bar and electric reclining chairs, it’s a completely immersive experience!

Easy setup and great picture. Definitely an upgrade from the Q70, worth the money.

While the image and the operating system/menu are great, the TV frequently disconnects from my Samsung soundbar. I have to press the home button on the remote, then go to the recently viewed tab. Only then will the sound return. This issue happens during the bluetooth connection. I can only use the bluetooth option, as I get no signal with the optical cable. I used the optical cable on the previous TV, which was a 65" Samsung curved unit. In my opinion, these audio issues are unacceptable.