Customer Ratings & Reviews

Name: Samsung - 75" Class Q80A Series QLED 4K UHD Smart Tizen TV
Brand: Samsung
SKU: 6452059
Price: 399.99 USD
Rating: 4.7 (541 reviews)

Samsung - 75" Class Q80A Series QLED 4K UHD Smart Tizen TV

Model:: QN75Q80AAFXZA; |
SKU:: 6452059

User rating, 4.7 out of 5 stars with 541 reviews.

Highly rated by customers for:

Clearance

Customer reviews

Picture Quality
Rating 4.7 out of 5 stars
Sound Quality
Rating 4.6 out of 5 stars
Brightness
Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 75" Class Q80A Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and unbelievable. They also appreciate its large screen, easy setup, and vibrant colors. While some customers have concerns about the remote control and menu system, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

Show only Verified Purchases (530)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 2 Showing 21-40 of 541 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best Qled Vision
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Best TV ever. The quality and the color give it so much brightness.. A wonderful picture this TV gives to make you fall in love more.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing picture
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is so bright and so vibrant it feels as if you're in a theater. I can not get over how clear this screen is. I would recommend this Samsung 75"
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
My Samsung
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Posted 3 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE my new Samsung 75" TV! The vivid color and quality of this TV, it literally feels like I'm right there in the show with them!!! WOW
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Samsung 76 ‘ qn80a
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is good , a good picture , but complicated to adjust to the best quality for sports like soccer, the sound is fair .
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best TV
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new 75inch Samsung TV. The picture is very vibrant. So glad I got the large screen.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Tv
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv.. picture quality is by far the best! Next time I’ll invest in the 85”
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
an upgrade
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great quality and sound without the need of a sound bar. Great purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
White bright light spots on my Q80A
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV has white light spots. Unfortunate, because this is a great TV, besides this issue. It happens generally when you have a black borders and when it is a 4K/4K HDR shows. Which is most of what steaming services produce/provide now. I will need to exchange and/or return this Q80A, for a LG OLED :(
I would recommend this to a friend
- Brand response from Samsung
  Posted 3 years ago.
  Hi Q80A,
  
  Thank you for sharing your thoughts on the picture quality of your Q80A TV. To ensure that your TV’s picture is optimized, be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
  
  If the picture you are seeing is still not to your liking after performing any necessary firmware updates, there are several picture settings you may want to try adjusting.
  
  You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
  1) Standard: Is the default mode suitable for general viewing environments.
  2) Natural: Reduces eye strain for a comfortable viewing experience.
  3) Movie: Is suitable for watching TV or movies in a dark room.
  4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
  5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
  
  You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
  
  For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
  
  For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
  1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
  2) Manuals, Software, & Warranty Info
  
  ~ Samsung Specialist
Rated 5 out of 5 stars
Best tv purchase
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Posted 3 years ago. Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is amazing the clarity the fps is 120 frames steady I run the series x on it and it’s seamless everyone that comes over compliments the tv
I would recommend this to a friend
Rated 5 out of 5 stars
73 and Happy with our 75 inch.
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Posted 4 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Totally satisfied from Sales to Geek Squad installation!
I would recommend this to a friend
Rated 3 out of 5 stars
Recent TV purchase
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Posted 4 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The buying experience was great. The TV performs great thus far. Unfortunately Best Buy left quite a bit to be desired when it came to actually delivering the merchandise. The delivery was cancelled 2 times. I must say the language barrier when talking to your customer service is pretty exhausting. With that being said, I will continue to initially look at Best Buy for my electronic needs.
I would recommend this to a friend
- Brand response from Samsung
  Posted 4 years ago.
  Brittf,
  
  Thank you for sharing your experience with us. To address any delivery concerns, you may want to share delivery feedback directly with Best Buy. I hope your issue is resolved quickly.
  
  Should you ever need assistance or have questions about using your TV, please know we are here to help. You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
  
  For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
  1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
  2) Manuals & Software
  3) Warranty Info
  4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
  
  ~ Samsung Specialist
Rated 2 out of 5 stars
Washed out blacks, sound not working now
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Posted 3 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Initially the TV looked great. Then when its completely dark in the room, I noticed a grayish area across the top of the screen when the screen was supposed to be black. Called support, they could not adjust it remotely. They sent out a two man tech crew who changed the panel. Its now worse. The grayed area extends lower at the upper left hand side. Also the sound is intermittent, as though one channel on stereo sound is out. Frustrated at this point, probably will return it.
No, I would not recommend this to a friend
- Brand response from Samsung
  Posted 3 years ago.
  Spexinator,
  
  Thank you for your review of Samsung Q80A TV. We appreciate you sharing the issues you are experiencing with your Samsung TV and that initial troubleshooting with Samsung Support was unable to resolve your issue.
  
  Please reach out to Samsung Customer Support again so we can provide further troubleshooting assistance or begin warranty service. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
  
  For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
  1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
  2) Manuals, Software, & Warranty Info
  
  ~ Samsung Specialist
Rated 2 out of 5 stars
Samsung
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Posted 4 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality tv but there is a black dimple on top right corner of screen. Looks like a busted LED bulb from within. Too much work to deal with geek squad.
I would recommend this to a friend
- Brand response from Samsung
  Posted 4 years ago.
  DogeBoi,
  
  I am sorry to hear that you are seeing screen abnormalities on your Q80A TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
  
  If this occurs on all sources and the picture test, this will require service. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
  
  Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
  
  For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
  1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
  2) Manuals, Software, & Warranty Info
  
  We hope to hear from you.
  
  ~ Samsung Specialist
Rated 2 out of 5 stars
Bad back lightening
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible backlight issues. I wouldn’t buy this TV again!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Dont buy
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Posted 3 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor quality dont buy on my 3rd one feed up have a sumsung repairman coming if they cant fix sending this one back and going with a cheap one and definitely another brand why pay so much money for junk
No, I would not recommend this to a friend
- Brand response from Samsung
  Posted 3 years ago.
  Hi Frustrated,
  
  We appreciate you sharing your experience, and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support.
  
  You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
  
  For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
  1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
  2) Manuals, Software, & Warranty Info
  
  ~ Samsung Specialist
Rated 1 out of 5 stars
Piece of junk
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Posted 3 years ago. Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible television. I’ve had 2 that are broken right out of the box. Both of them had LED issues on the upper part of the screen
No, I would not recommend this to a friend
- Brand response from Samsung
  Posted 3 years ago.
  Hi Tommy,
  
  Thank you for your review of the Q80A TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN75Q80AAFXZA
  
  Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
  
  For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
  1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
  2) Manuals, Software, & Warranty Info
  
  ~ Samsung Specialist
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Great TV
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Posted 2 years ago. Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great-looking TV. I'm a Samsung fanboy to be honest, but I needed to replace my LG because I noticed my old Samsung 55" still looked better. Decided to go up to the 75" Samsung. Note: Most of the inputs are on the right side of the tv if you're facing it. Just know that ahead of time because my pre-run cables were a bit tight and I had to redo them. It sucks that the power input is on the left side. Bad: Inputs are on different sides of the tv, the remote is tiny and easy to lose, little overpriced Good: Great picture quality, really brings out a room, OS/remote is simple to use Others: You need a soundbar or system for sure because the audio isn't great, but that can be said of most flat screen tvs because you sacrifice audio for visuals and space
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Love this TV
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Posted 1 year ago. Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love my Samsung Smart TV! The picture quality is stunning, and the sleek design adds a modern touch to my living room. Navigating through apps is a breeze, and the smart features make it feel like my entertainment hub. Plus, the voice control is a game-changer! Samsung nailed it with this TV – it's more than just a screen; it's an experience.
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
Posted 1 year ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great choice, never had a problem with it, using it for a TV and streaming.. i recommend adding a sound bar to it, and thats all what you need
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
finally satisfied
Posted 4 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been amazed with the image and video quality of this TV, really exceptional, you can really see the details that other TVs do not see, if you want to enjoy a good image this is the closest you can get for a price comparable, I am finally satisfied after changing 2 samsungs q60a and one sonyx85j, all defective
I would recommend this to a friend