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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 541 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 75" Class Q80A Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and unbelievable. They also appreciate its large screen, easy setup, and vibrant colors. While some customers have concerns about the remote control and menu system, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 541 reviews
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV it’s the best, but cant believe a warranty is 1 yr manufacturer then bought was good for 2 years . I’ve only had the TV 2 years and they say the warranty has expired. That not right and the purchase warranty was $349.00

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stick with samsung for tvs and decided to get a new one. I did a lot of research on the different models and sizes and decided on this one. I feel like its the best in the price range. the picture quality is absolutely amazing, its like you are there and not just watching tv. the details and colors are incredible. setup is easy. the speakers are good on their own but im gonna add a soundbar. the home screen has alot going on, not sure if you can customize it but i could see it being a little annoying if you are using it but all my tvs are hooked up to apple tvs so it isnt an issue for me. super happy with the purchase and will buy more samsung tvs in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    QN75Q80A TV - Why Did We Wait So Long?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fabulous - bright and crystal clear. It can be viewed well from any angle from front view to extreme side view. The tv turns on quickly and the sound control is better than any tv we have had to date (from very low to very high). No tv we have owned in the past has had that fine of control of the sound. The smart part of the tv works fantastic and we were able to link computers, sign into all of the applicable apps we typically use, and access those apps with no issues. Also, the tv linked to the network in a flash. The controller is not so intuitive and takes some playing with to get used to, but we are getting the hang of it. Consumers Digest rated this as a “Top 5” and I agree wholeheartedly. All those that have viewed this tv in our living room, walk away impressed and realize a big tv is not overwhelming, but instead is well worth it. We now have dumped our old entertainment unit and shelving and like how the room has opened up. This is a winner and I do not typically write reviews…

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Great picture easy to use Comes with allot of features

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great deal on a great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with tremendous detail. The color is absolutely sensational. Samsung has definitely improved the viewing angles. It was very easy to set up. I particularly like the pedestal that is provided. I got a terrific deal on this TV and saved a thousand dollars. I would definitely say this was the best TV for the price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    I am impressed by this TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed by this TV. I was using a 43 inch 4k LG tv and upgraded to the samsung. I havent had time to go thru all the added features that it has because of work, but what I have gone thru is great. I have a xbox series x hooked up to this tv and the picture quality is amazing! The only down side I've found is when watching the news the mouths dont match sometimes. I am using a very old HDMI cable which is probably the problem (have not had time to look into) and the remote is super small and simple. I have big hands and the size of the remote is hard to hold onto sometimes. Also it is very simple with very few buttons. Im sure some people will find this great, I however wish it had a imput button so I could switch between cable tv and xbox instead of scrolling over 12 times up once and over another 5 times. Over all im very happy with the tv and I havent even gotten thru all the options yet!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lanevo78,

      Thank you for choosing Samsung's Q80A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1560.5 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.

      If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
      1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
      2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
      3. Connect the USB thumb drive to a USB port on your TV.
      4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
      5. Follow the on-screen instructions to install the updated software.

      To assist you in the functions and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q80A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.

      I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv during a sale so it was 900 off. I always wanted a 75in tv growing up so it was a dream come true. Excellent picture quality. Seems to be some screen bleeding at the top when I watch movies and it’s a dark scene or all black … so I guess be aware of that

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 75" Samsung QLED tv! It makes our old 55" look tiny. It was important for us to get one with a quick refresh rate, and I am so glad we did! We spent a little more on it than the model below it, but it was well worth the price! Black Friday was a great time to buy it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Older model, still awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tv for a month. So far so good.. Even old school movies that were filmed in standard definition look clear. Was pretty shocked by that. The TV is heavier than I thought it would be. The stand is screwed on to the tv so its really sturdy. I feel there are many buttoms missing on the remote.. There are no numbers so it really urks me as I cannot just press the channel I want to watch. Have to go to the guide and scroll. Takes too long. Also there is no INPUT button. So cant just switch to my Switch with the click of a button. The audio is something that caught my attention right away. I heard the bass from the TV from the hallway and the volume was not even turned up to average level. So excited to experience when I really start watching action movies! The TV itself is nice and sturdy. Colors extremely bright. I know it's not the newest model but this thing has amazing visuals!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It's way bigger than I thought! :) Watching movies on this TV is like being in a theater. One feature that I didn't know about is the speakers. It's not quite surround sound, but the sound goes from left to right according to what's on the screen. The picture is clear and 4K movies are crisp and clear. It did cost a bit, but I got a lot back in gift cards from Best Buy. That made it worth it. I did have to charge the remote control after using it for a few hours. It can be charged using either solar or USB. I recommend this TV, if you have the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Everything you could need in a tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture! The main menu is easy to navigate. The only downside is the remote, it is solar powered, and rechargeable but does not come with the cord to charge it that we could find.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 75" qled 8 series

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are soooo very pleased with our purchase, the picture is so clear and colorful. U can literally see every blade of grass when watching a movie!!! I also love how no matter where u are sitting there is no glare on the tv, u dont have to strain to see whats going on. Best TV ever!! The young man who helped us Mathew was amazing and patient with us while we fogured out which tv was best for us

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Priceless:

      I am happy to hear that you are enjoying the picture quality of your new Q70A QLED 4K TV brought to you by Quantum Dot Technology. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness.

      Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Impressive TV, Top Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Beautiful TV. By far the best TV I’ve ever had and consider myself a tech nut. Price tag hurt, but decided to go big and have not had any regrets. - PS5 works great and really showcases gaming. - 4K streaming is amazing. Netflix, Amazon Prime, and YouTube 4K streaming truly showcases the TV’s greatness. Cons: - We stream live tv (YouTube TV) and it “pauses” where you left off when you turn the tv off. Unfortunately it gets a brain freeze most time when turning it back on because it tries to start where you left off, which isn’t real time anymore. Most of the time I just have to close the app and then back on. - The remote is solar charged so need to leave it by a window. It also freezes up at times where you can only turn the tv on and off. I’ve noticed if you turn it off and give it a couple minutes it will work again, but hoping this does not get worse with age.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PlayThatStation,

      Thank you for your detailed review of Samsung’s new 2021 65” QN90A. I am happy to hear that the Mini LED technology, Game Mode, black levels, Motion Xcelerator Turbo+, and Quantum HDR 32x are coming together for a fantastic gaming experience. How do you like the new gaming features – Super Ultrawide GameView & Game Bar designed to broaden your view and optimize game play?

      Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.

      If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
      1) Long press the RETURN key and ENTER key together for about 10 seconds you’re your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
      2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
      3) The ENTER key is the button in the center of your directional ring.

      I hope this helps, should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. Modern and good picture. Also nice looking on the wall. We made a good choice buying this entertainer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top TV around for 2021

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is absolutely worth the money! I went into BB to purchase a 75 inch, under $1200 TV but walked out with this. Seeing it in the store next to other TVs, there was no debate. The guy at BB was phenomenal and really knew his stuff. He helped me make the decision easier than it probably would have been. Delivery was simple, on time, and no issues. I installed it myself, on my fireplace brick, with no issues at all. It’s heavy but nothing out of the ordinary for 75 inch. The setup is as easy as it gets. The picture quality is out of this world in my opinion. To watch a game and see the crowd in the stands, crystal clear, had me sold. The colors are spot on and no adjustments needed out of the box. The volume is pretty good for a TV but who doesn’t use sound bars, Bluetooth, or other speakers these days (I only used just to hear it then muted it for my sound bar). All in all, great purchase and the little buyer remorse I might have had, was eliminated when I saw it in my house. Spend the extra money, you will be extremely satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, has served me well for almost 2 years now. Excellent picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Totally satisfied!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with my new Samsung 75" Class Q80A Series QLED 4K UHD Smart TIZEN TV. Excellent picture quality and ease of use thanks to the built in Alexa feature which is integrated in this model. I had been eyeing this TV for several months waiting for it to go on sale, and when it did I pounced and I'm so glad I did. I previously owned a Samsung LED but ended up with burnins in the screen..well no need to worry about burnins with QLED's

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv ,best picture ever . Price was very good very happy with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. N

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing TV, Fantastic picture, excellent sound.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV we have ever owned, amazing picture , easy to use and fantastic sound. We have been rewatching our video library because every movie looks new and different. We originally planned to get a sound bar too but the sound on the TV alone was excellent and loud when needed, so we decided against a sound bar for now.

    I would recommend this to a friend
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