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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 134 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers frequently mention the great picture quality and color of the 75” Class Q80D Series QLED 4K Smart Tizen TV (2024). Some customers also appreciate the brightness of the television. There were no negative aspects of the product mentioned in the provided data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 134 reviews
  • Rated 5 out of 5 stars

    Excellent LED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellant LED TV and would recommend it to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was in great condition . Curbside pickup was seamless . 10/10 recommend this Best Buy location!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken within 3 months, fastest waste of money...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken within just over 3 months, if that, and of course no longer within the return period. There is a now a line across the bottom with a blue light flaring upward towards the left of the line. Fastest and biggest wast of money considering this cost $2K+..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wesley,

      It’s unfortunate to hear of your experience with Samsung’s Q80D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed at the extreme contrast in picture quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Upgrade,

      We appreciate your input on the picture quality of Samsung's Q80D TV. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also go to: Menu > Settings > All Settings > Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and got it at a great price, wish the screws would’ve come with it but for an open box it’s amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living room tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it it looks amazing in on living room the colors and everything is perfect is also a bigger aize very happy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great and affortable tv . Gets your moneys worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this tv . Its a good buy . Switching from a 60hz tv to a 120hz its a big difference wen playing on gaming mode and on movies. Its give bright good color resolution. Also the inteligent mode pretty cool tv adjust its self depending on the enviroment .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Picture is amazing. I added a sound bar so can’t speak to the sound quality. Smart device options all load quickly. Ease of use and setup was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Representative experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my First TV I ever got 33 years iof my life and I was always overwhelmed by the different kinds of TV, but I really like watching marvel movies and wanted to go watch them on a nice screen instead of a Laptop screen, the represetative has really helped me understand the different kinds of TVS and the one that fits my requirement and price range, they were very kind and patient and found the right TV and now having used this for couple of months, I would say it was realaly awseome experience watching movies on this and barely go to the theaters now

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Q80D 75”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Wonderful picture. My old one went out ,but I had extended warranty and BB gave me store credit because y old one was no longer available. I suggest to always get the extended warranty…….hopefully this one won’t go out. But so far it’s a great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV For the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a less model but this went on sale and I decided to get this instead. Very good color, bright, and high contrast. Local diming is a must if you want good contrast without going to an OLED TV. Very good bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tivi Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy and need a tivi for my new home . I’m so happy with my purchase . Verry clear and great sound . Highly recommended it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, sound with sound bar. Setup was easy - but of course requires two people. Working through the system setup, integrating, sound bar, DISH, etc. Easy and very intutive.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Mr.Mal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and sound and brightness. it is easy to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our tv! Its very bringht and easy to see from any place in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Wish sound quality was better. Needed a soundbar to make it so it could be hear better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best name in TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Worked out perfectly in our family room. Fantastic smart TV for the price. I would definitely buy again or recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture & colors. Good sound. The only complaint is unboxing it was very complicated and cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Create Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture?Great sound output, quick movement on the menus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie theater at home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We now have our own personal movie theater at home. My wife loves it while playing her Call of Duty. Hard to get her to stop playing in the morning after I wake, lol.

    I would recommend this to a friend