Customer Ratings & Reviews
- Model:
- QN75Q80DAFXZA
- SKU:
- 6576597
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the great picture quality and color of the 75” Class Q80D Series QLED 4K Smart Tizen TV (2024). Some customers also appreciate the brightness of the television. There were no negative aspects of the product mentioned in the provided data.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv was recommended by the technician and I agee it was an excellent choice
I would recommend this to a friendSamsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure i like the programming it can be confusing. Price was reasonable but can be difficult to navigate
I would recommend this to a friendNot up to par for a samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always buy Samsung TV's when needed, this one though isn't up to par like the past TV's for picture. seems to blurs at times and the live sporting events have distortion in the people faces. maybe i purchased a lemon, not sure, but everything else seems to be working fine....
No, I would not recommend this to a friendBrand response from Samsung
Posted .cowoski100,
We appreciate your feedback on your TV’s picture when watching fast motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product everything as advertised would purchase again.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase of my TV was very seamless. All the questions i asked were answered as expected.
I would recommend this to a friendSamsung 75 class Q80D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the TV is very blurry. The picture also is to bright. My older Samsung TV picture are way better. I tried adjusting the screen, but its not the best piture out of all the TV Ive purchased from Best Buy. I wish I xan trade it in for a OLED TV. This is the 1st time I've purchase a TV from Best Buy that I'am not happy with
No, I would not recommend this to a friendSmart gino
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the quality I expected. It looked better in the showroom. I have problems with sound during sports broadcasting. Volume shoots up at intervals especially when the broadcaster gets little excited
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eugenioantonelli,
We appreciate your thoughts on the quality of Samsung’s Q80D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
Please also try the following which may help resolve the volume fluctuations you've mentioned:
1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.
I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Very nice tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv . High tech . Only problem price went down but they didnt adjust the price .
I would recommend this to a friendBrand response from Samsung
Posted .Tanny,
Please know you are leaving a review and 3-star rating for the Q80D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q80D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Bad shipping from Electronic Express
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item arrived broken. It looked like it was dropped numerous times while being shipped.
No, I would not recommend this to a friendSound not great.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not very good. Getting a soundbar to see if that helps.
I would recommend this to a friendBrand response from Samsung
Posted .Lindy,
Thank you for purchasing Samsung's Q80D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
• Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
• Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our S- and Q-Series Soundbars (such as the HW-S800D) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
~ Samsung Specialist
A lemon of a big screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV died in less than 2 months. Working fine then a green screen with a white grid appeared with a screeching noise and then it died
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnS,
It’s unfortunate to hear of your experience with Samsung’s Q80D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not what i expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bezel was bent I dont mind a pre owned device but little to no damabe would have been better, all in all I opted against purchasing the television
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jason,
We appreciate you sharing your experience with Samsung’s Q80D TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Poor Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store did not deliver the purchased item. No follow up from customer service.
No, I would not recommend this to a friendNot connecting to internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why do i have to hard reset my TV multiple times to get it to connect. This is very frustrating and its not my first samsung tv to have this issue. I have 3 brand new Samsung tv and 1 that’s a year old. My internet is also very solid. I know multiple people who have this issue. Please let me know if there’s something that can fix this issue. If not, this will probably be my last Samsung purchase.
I would recommend this to a friend