Customer Ratings & Reviews
- Model:
- QN75Q80TAFXZA
- SKU:
- 6402409
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality and movie theater-like sound of the 75" Class Q80T Series QLED 4K UHD Smart Tizen TV. Many also appreciate its user-friendly setup process and large screen size. While some users have concerns about glare and the lack of Dolby Vision, the overall sentiment is positive, with customers praising the TV's vibrant colors and affordability.
This summary was generated by AI based on customer reviews.
Reached up for this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not quite as good as I was hoping for...
No, I would not recommend this to a friendNot good for sports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV delivered 2 days before Christmas and installed in my basement, but have only streamed movies since then waiting to get cable down there. Great picture for movies and video games. First sports event I watched on this TV was the Super Bowl today. Had to finish the game on my 42” 15 year old LG. Picture on new Q80 is almost unwatchable for sports. Any high speed motion (like most of game) is blurry and jerky. Googled the problem and seems to be fairly common, but I had no idea. Super disappointing, especially for a $2200 TV with supposedly great ratings. Looks like I am outside return window, but will see what Best Buy can do - maybe an exchange?
No, I would not recommend this to a friendBrand response from Samsung
Posted .CKennedy:
Thank you for choosing the Samsung Q80T TV and for sharing your feedback with us.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
never again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this item or the other one, I cannot remember. But never again Samsung, never again.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Bad quality control
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great if the quality control was good. Terrible dirty screen effect. Went through 2 of these before I got the q90t. Also had dirt in between the screen on the first one covering up a bunch of pixels. Not worth the hassle of rolling the dice on getting a good one. It's a shame because it's actually a great TV.
No, I would not recommend this to a friend Great Brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image at the store looks better than at home. I think at the store they use the most expensive cables that help a lot with the image. Those cables could cost up to $700 and standard ones around $50. I
I would recommend this to a friendBrand response from Samsung
Posted .Chinon:
Thank you for purchasing the Q80T TV and for your review. I am sorry to hear that you are not completely happy with the picture you are seeing at home. Please know that you only need a high speed good quality HDMI cable. If you image is not as good as the one you are seeing in the store, this may indicate a source issue or a faulty cable.
You may also want to adjust your settings to improve your picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not sold on it yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought about a month ago. Not a big fan of it. Wife connection drops every 3 days and need to reset and reconnect. Picture is not as good as I thought either.
No, I would not recommend this to a friendPicture jerking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Samsung fan but had to return tv due to picture jerking and blurry Went online and was suggested to turn off power saving options. Was done already by geek squad at install. Went to Best Buy to discuss issue with the magnolia rep and he informed me that to stay away from Samsung, that they are having mother board issues and he recommended I exchange for the LG nano. I am waiting for geek squad to swap out. Hopefully the LG is better and saved $1300
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jeve:
Thank you for sharing your review of the Samsung Q80T TV. I am very sorry that you were not completely happy with your image quality and have decided to return your TV.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV set up was fast and amazing. The TV is good but not Great. We do love the TV and wish it was a better quality.
I would recommend this to a friendBrand response from Samsung
Posted .Thesoundbarisbad:
Thank you for purchasing the Samsung Q80T TV and for your review. Your TV is engineered to display 100% color volume, and to fully express HDR effects. Powered by our proprietary Quantum Processor, your TV optimizes the picture according to the scene as well as to your room environment, such as the lighting condition.
There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
To adjust your sound preferences, go to Settings > Sound > Sound Mode and Settings > Sound > Expert Settings
Our customer care team is always happy to help should you have any questions. You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv different apps allow different quality pictures its not consistent and the remote is the worst
No, I would not recommend this to a friendLook elsewhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible for anything. Horrible motion blur even on game mode. Movies studder across the screen. The hundreds of comments on Reddit were right. Botched software. Avoid at all costs anything from Samsung.
No, I would not recommend this to a friendI wish that I knew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to be able to tell you what a great tv this is however I don’t know. I purchased the tv on 7/3/2020. I requested that Bestbuy install due to wanting it installed on the wall. They originally set an install date for 7/7/2020 (perfect right). No that did not happen as Bestbuy cancelled that appointment saying that they did not have a technician in the area. The install was rescheduled for 7/13/2020. No one ever showed. Ridiculous! And I had to take off work. No one ever called or anything. I had to call Bestbuy. Move forward to the next appointment which has been set for 8/4/2020 (Let’s see if it happens). It’s a shame that I have to wait this long to get my tv. However I have received the bill as well as this review about the product but no tv yet. Absolutely ridiculous!!! My personal opinion is that this is ridiculous as Bestbuy is a major company and has been around for years. Ridiculous!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .GadgetGirl,
Thank you for choosing Samsung.
I am very sorry that you had an unfortunate experience the installation of your Q80T QLED 4K TV.
We recommend you to share your concerns and feedback directly with Best Buy.
If you have any questions about using the TV, please reach out to our TV Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for bringing the issue to our attention – we greatly value your feedback.
It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
- Samsung Ambassador
- Pros mentioned:Picture qualityCons mentioned:Dolby vision, Glare
Underwhelmed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 75" TV creates an amazing immersive environment for watching TV shows or movies. However, I think the same could be said of any 75 inch TV, and it's not necessarily because of this particular Samsung. I have owned a Samsung TV for close to 10-years, and when it came time to upgrade televisions I became unfortunately underwhelmed by this TV. Pros: The size is great. Like I said it creates an amazing cinematic experience having such a large television. I also have a Samsung Q80R Soundbar, and the ease of connectivity between the two was nice. I also think Samsung's smart TV features are intuitive and easy to use. The TV stand is also a nice height. I am in an apartment and don't want to mount my TV. I also have a soundbar with upward firing speakers so I don't want to put it on the bottom shelf of my stand. The TV stand height is perfect for the bar to sit directly in front of and not block the picture. The picture is also plenty bright in most situations. Cons: The TV will NOT support passthrough audio formatting while using the native apps. This is important if you have a soundbar or sound system that can support surround sound or Dolby Atmos. You NEED Passthrough to do this since the TV itself cannot support Atmos. After countless hours on the phone with Samsung (who were 100% not helpful and seem to know little about audio/video tech) I came to the conclusion that you CANNOT passthrough audio from the native apps to the soundbar in the audio expert settings. The option is literally greyed out while using the native apps. The only way to enable passthrough audio on the TV so that your soundbar can play Atmos audio (assuming your bar can) is to buy an external device (i.e., Apple 4K TV). Only then can you enable passthrough audio for Dolby Atmos or uncompressed 5.1+ surround. Another con is that the TV only has one 2.1 HDMI port. Not the biggest deal, but LG's CX for example has 4. This TV also does not support Dolby Vision. Samsung will swear up and down it doesn't matter, but there is a difference. Additionally, and maybe most importantly, the TV has noticeable vertical banding, dirty screen effect, and motion blur. I have tried countless different video configurations to help with all of this and it doesn't really seem to. Finally, glare is pretty bad. Everyone says Samsung is supposed to be the best with fighting glare, but the light from my window (to the left of the TV) makes it almost unwatchable in the daylight. Currently debating switching to the 65" LG CX or getting the Q90T.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dave:
Thank you for choosing the Samsung Q80T TV and for sharing your review with us. We value your feedback and will share it with our teams.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great for old people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not know why people think this is a great TV. For me, it was a big dissapointment because I found out all advanced settings were hidden to the user; instead being "automatic" through the "intelligent" mode. I for one like to be able to manually adjust and fine tune the picture and sound settings. The thing is heavier than it needs to be too. Also, it is misleading to call it a Q80 when that suggests it is a QLED which it is not. The features were limited, and I did not like that it could not output 5.1 surround through HDMI because it was "too smart" and did not recognize my reciever. Maybe mine was defective. Beware though if you like advanced settings. This TV is a robot that has been programmed to be automatic everything. Great for old people.
No, I would not recommend this to a friendokay picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many problems programming with Denon equipment and universal remote
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great tv, won't match Samsung warranty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV in Oct. 12 days later TV was $500 cheaper. Went to Samsung website, they offer 3 yrs. Warranty, not 1 yr from Bestbuy. TV is awesome. Got refund from Bestbuy after website chat. They will not provide 3 yrs. Warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Disappointed:
I am glad to see that you are enjoying the spectacular image quality of the new Samsung Q80T QLED Smart TV!
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. A Samsung Care+ subscription is offered for an additional cost. Additional information is available at Samsung.com https://www.samsung.com/us/televisions-home-theater/tvs/qled-4k-tvs/65-class-q80t-qled-4k-uhd-hdr-smart-tv-2020-qn65q80tafxza/#support
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. A Samsung Care+ subscription is offered for an additional cost. Additional information is available at Samsung.com https://www.samsung.com/us/televisions-home-theater/tvs/qled-4k-tvs/65-class-q80t-qled-4k-uhd-hdr-smart-tv-2020-qn65q80tafxza/#support
For further assistance, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Buy something else. Anything else.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv. Sports are unwatchable in HD. Action is jumpy and glitchy. The motion, which I believed would be a highlight of this tv, is the absolute worst. I regret paying so much for this tv as I had such high hopes. Unfortunately I kept it beyond the return period, spending my nights trying to adjust the picture instead of enjoying the most expensive tv I've ever purchased. Now I'm stuck.
No, I would not recommend this to a friendAvoid this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and had installed my Best Buy Greek Squad. Had a vertical line in the panel in 6 months. Then under SAMSUNG’s manufacture warranty, Geek Squad has come out to my home 4x. The replacement panel damaged at the factory or in transit. Then they replace the control board and power supply because now the TV has flicker and powering off issues. Then it’s registered as a Q70T on all the menus. Samsung has still not replaced my TV after a month of issues. Avoid this tv, avoid Samsung and avoid Best Buy. Unbelievable why they can’t just provide a decent product.
No, I would not recommend this to a friendSamsung 75"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as nice a picture as advertised . maybe i was too close ? My 10 yr. old 55 inch Samsung has a better pic . Just no bells and whistles you need nowadays Think i am going to go OLED
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unimpressed:
Thank you for purchasing the Samsung Q80T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. Powered by Quantum processor 4K, the Q80T delivers 100% color volume, heightened contrast, and impeccable detail. And with Object Tracking Sound, the movies and games never feel so immersive. In addition, your Q80T QLED TV is guaranteed against burn-in for 10 years by our Q Guarantee.
There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not been thrilled with this for the price. I have issues where I get a white rotating circle on the screen and there is some picture lag on occasion. Trying to troubleshoot with Samsung, which is horrible. For the price I would have expected much better, should have listened to the reviews.
No, I would not recommend this to a friendVery Poor reliability
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair picture but not as sharp as our 65" Samsungs and this TV has crapped our twice in just over a year. Geek Squad replaced everything except the back plate once and now it's crapped out again. Picture is all fuzzy and volume and on/off won't respond. Have to pull the plug to turn it off.
No, I would not recommend this to a friend