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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1148 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality and movie theater-like sound of the 75" Class Q80T Series QLED 4K UHD Smart Tizen TV. Many also appreciate its user-friendly setup process and large screen size. While some users have concerns about glare and the lack of Dolby Vision, the overall sentiment is positive, with customers praising the TV's vibrant colors and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,148 reviews
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with great picture and sound, looks good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor visuals.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing visuals. Poor picture quality. Expected more. Oversold by the salesman.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to make a jump from an 65” LG OLED to a Samsung to save some bucks but was massively disappointed. Ended up returning this and splurged on a 77” LG OLED.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What do you mean by this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten our tv,etc. yet. Y'all moved us from 12/24 to 12/29. The sales lady was great but your delivery and installation was not timely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    happy with my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid picture, colors pop. I've had this panel for quite some time and would buy it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    crap

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turned on TV and it has a display issue like someone threw something at it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    F

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was to be installed on the 9th of August . The 4rf party didn't show. It is to be installed on Monday the 24th.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Asfm48,

      I am very sorry that you had an unfortunate experience with the installation of your Q80T QLED TV.
      We recommend you share your concerns and feedback directly with Best Buy.

      Should you ever need assistance or have questions about using the TV, please know we are here to help. You can reach Samsung Support via:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      -Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it because it was a defect, my cousin had the same problem, the best bet is to ge the 70t

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV worked for 3 days. Was on the phone and internet with techs. Final conclusion was a bad tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy anything from bestbuy. They waste your time and never deliver.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Badbuy,

      I am very sorry that you experienced issues with the delivery of your TV.
      We recommend you share your concerns and feedback directly with Best Buy.

      If you should ever have questions on features or operation, Samsung is ready to help you with enjoying your new Q80T QLED TV.
      You can reach Samsung Support via:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at:
      https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.


      -Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    this tv is less than q80 of 2019.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not buy this samsung q80t tv,missing wide viewing angle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      vick,

      Please know that your 75inch Q80T QLED TV does have Ultra Viewing Angle that offers more accurate and consistent color representation at all angles
      The backlight goes through two different layers of films: Light Concentration Layer and Uniform Light Layer.
      The Light Concentration Layer delivers light from the BLU to the surface of the panel, while the Uniform Light Layer then evenly
      spreads the light from the panel to all directions without any loss of intensity.

      The Q80T series also comes with many other exciting new features delivering the best home entertainment experience.
      Multi View lets users enjoy TV and mobile contents together on the big screen.
      Digital Butler instantly detects, connects, and presents all your devices around TV .
      With Music Wall, you can now enjoy music with great visuals as the TV analyzes the genre and display a screen that fits the song you are playing.

      Here is the link to the Q80T product page, where you can find downloadable manuals, update info, and helpful tips:
      samsung.com/us/support/owners/product/qled-tv-q80t-2020

      Our Customer Care Team is always happy to help should you have any questions. Simply contact us at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Lastly, we invite you to register your new Samsung TV at: www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Thank you for choosing Samsung. Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, I like to watch movies because it have high quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love My Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing television. The picture is awesome especially when I am playing my Xbox series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is seriously the BEST!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the BEST purchases/deals I’ve ever made in my LIFE!!! Couldn’t be more happy. Thank you guys so much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put it Q60 is nice I have a 65inch I just purchased the Q80 75inch it is better all the way around. Hooked up with the sonos arc and sub and 2 play one speakers I'll never see a movie theater for a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Paducah TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an amazing picture and we couldn't be happier. We did a ton of comparison shopping and I believe we made the right choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The colors are beautiful it's clear it's like going to the movies in your own living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality how good the picture looks and sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Picture good, but connectivity poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality very good, but network adapter or connection only 70 mbps vs. 380 mbps for my other devices. Many problems with connectivity for freezing and buffering. This may be the native apps. Samsung sent a tech, who said the mbps is normal, then said it was the Internet provider. ATT had been out with two techs. The mbps of a phone against the screen was 380 mbps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung qled 80

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity. Just a great smart tv. Lots I'm able to do with it beyond watching just television shows.

    I would recommend this to a friend