Customer Ratings & Reviews
- Model:
- QN75Q80TAFXZA
- SKU:
- 6402409
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality and movie theater-like sound of the 75" Class Q80T Series QLED 4K UHD Smart Tizen TV. Many also appreciate its user-friendly setup process and large screen size. While some users have concerns about glare and the lack of Dolby Vision, the overall sentiment is positive, with customers praising the TV's vibrant colors and affordability.
This summary was generated by AI based on customer reviews.
Automation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience. RC was Awesome and I would highly recommend him to other customers.
I would recommend this to a friend- Pros mentioned:Picture quality
75"Q80 turns on by itself with nothing connected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble since day two. the TV turns on by itself with only power and WiFi connected. All "smart" feature turn on options are off. Turn TV off and next morning it is on and in Ambient mode. Samsung attempted to diagnose over the phone and said needs a repair person to come out. Samsung said if the repair person cannot find an issue, i will be charged for service call. I have had the TV for less than two weeks and now they will charge for a defective product if the repair person cannot find an issue. Chances of finding this issue in my house are slim. i have not had the TV long enough to judge the overall picture quality, although have noticed that over the air channels the picture is very nice, and streaming movies the picture is dark, although very detailed - must need to do a different setting for streaming movies? it takes a while to figure out what source you are watching as the user interface is not that easy to comprehend.
No, I would not recommend this to a friend Doesn’t last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 5 years the black is going out I really like it it’s slow after years
No, I would not recommend this to a friend- Cons mentioned:Dolby vision
The guts of Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only Samsung would make and update to a product and make it inferior (the q80R) and then charge people more! I am now in lifelong boycott of Samsung across the board. Peak brightness is lower than last years. Contrast is lower than last years. NO Dolby Vision!!!!!!!!!!! Why do you people buy their products when there are much better ones for the same price???
No, I would not recommend this to a friendBrand response from Samsung
Posted .bogdan111:
I am very sorry you are not happy with the image quality of your 2020 Q80T TV. Our 2020 series is distinguished by advancements such as our proprietary Quantum Processor allowing your TV to optimize the picture according to the scene as well as to your room environment, such as the lighting condition. It also comes with Ultra Viewing Angle that provides a vibrant picture to any seat in the house, even during daytime hours or when the lights are on.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
one major flaw, unremovable "sponsored" apps.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and size are great, however for the high price I paid I shouldn't be forced fed unremovable apps with a giant "sponsored" tag underneath displayed on my home screen. It looks ugly. I have searched and there is no way to remove these. You pay a premium AND they make money selling you junk?? Trading it in for a Sony tomorrow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NoMoreSamung4Me:
Thank you for your review of this Samsung Q80T TV. I am sorry to hear that you are not completely happy with your user experience and are considering returning your unit. Your feedback is very important to us and will be shared with our product team.
If there is anything we can do to improve your experience such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Great Picture, Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung 8 series 75" QLED and loved everything about the set until the screen developed multiple glitches after 19 months. Replacing the screen cost as much as buying a new TV. Samsung has subsequently increased their warranties from 1 year to 5 years. Too late for me, but good news for more recent buyers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JohnfromJacksonville,
The Q80T Series was launched in Feb 2020, and thus could not be the TV you are reviewing that lasted 19 months.
Nonetheless, I am sorry for the issues you have with your previous generation TV.
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
If you would like info on out-of-warranty service, please reach out to Samsung Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We look forward to hearing from you.
-Samsung Ambassador
Samsung... Downhill From Here
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the Q80T for less than 4 months before it died. I called Samsung support as I was within manufacturer's warranty. Long story short... the part is no longer available and they offered exchange or refund. Obviously I went with the refund. Why would I go for the same TV that will have the same problem in another 4 months. This process takes up to 21 days. Good gravy. Samsung is really going downhill. My previous Samsung from 2012 is a beast. But these newer models clearly do not stand the test of time.
No, I would not recommend this to a friendWorst TV I have ever owned!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this 75" tv and had it installed January 2019. Since that time it has broken four times. I am trying to get them to come out to fix again. I have several Samsung tv's but this is the most expensive one I have ever owned and it is the worst. None of the others have ever conked out. Thankfully, we had the Best Buy 5 year warranty but we have been without it for months on end during this time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kepperz,
The Q80T Series was launched in Spring 2020, and thus could not be the TV you are reviewing that you installed in January 2019.
Nonetheless, I am sorry for the issues you have with your previous generation TV.
Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer.
If you would like info on out-of-warranty service, please reach out to Samsung Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 9PM EST (Mon-Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
We look forward to hearing from you.
-Samsung Ambassador