Customer Ratings & Reviews
- Model:
- QN75Q900RBFXZA
- SKU:
- 6323713
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, upscaling, color, and 8K resolution of the Samsung 75" Class Q900 Series LED 8K UHD Smart Tizen TV. They appreciate the vibrant and clear colors, as well as the excellent upscaling for 4K content. Additionally, customers find the user interface easy to use and the remote control smooth and easy to navigate.
This summary was generated by AI based on customer reviews.
Excellent top of the line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Love the one wire to connect to the tv. Makes wall mounting a lot easier. Quality is great. Lack of 8k content may make this something that isn’t nescessary.
I would recommend this to a friend- Pros mentioned:Picture quality
Not worth the $$$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret purchasing this tv. This isn't a cheap tv and unfortunately at this time nobody can even enjoy what this tv has to offer because there is absolutely ZERO 8k content to view!!! I did know this but what I didn't know is there is also VERY limited content to enjoy in 4K and that's only if it through streaming. No cable/satellite companies have more than a couple 4K channels you can even watch. I will admit the color and picture quality is very good when watching 4K content, can't imagine how 8k will be.
No, I would not recommend this to a friend We will purchase another...maybe not at Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this item because it didn’t fit in the space. The return process felt like an immigrant trying to enter the US with all the correct documents. Easy to purchase yet difficult to return.
No, I would not recommend this to a friendExcellent TV clarity incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased not only with the QLED 8K But the installation and service was flawless.
I would recommend this to a friendOutstanding Tv!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was everything we ever wanted in a newer tv. Just wish we would’ve went with the 82” instead of the 75.
I would recommend this to a friendi love the quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best purchase ever, but sound quality is a little on the poor side but fixed that with a sound bar
I would recommend this to a friendTV speaker is no good.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV speaker is not loud at all. You need a sound bar for it.
I would recommend this to a friendGreat tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. 8 k resolution is unbelievable. Love the shows on tv with more pixels.
I would recommend this to a friend75 Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grey product even though it isn’t hooked up yet And we don’t have a delivery scheduled.
I would recommend this to a friendHands Down....Awesome TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung really did it with this one,I can’t complain great purchase
I would recommend this to a friendHave not used the tv yet , have no wifi
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice on the wall, looks nice on the wall, looks nice on the wall
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente quality. Easy to install. Prompt delivery. We enjoy it a lot
I would recommend this to a friendso far so good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it came with a hard copy of the operating manual.
I would recommend this to a friend10 OUT OF 10 RATING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS TV HAS THE MOST IMMERSIVE GAMING EXPERIENCE! 10 OUT OF 10
I would recommend this to a friendBrand response from Samsung
Posted .Hi STEALTHDRAGON4LIFE,
I am glad that you are enjoying playing your favorite games on our innovative Q900 8K TV.
We have incorporated new exciting features in 2019 to create an optimized environment for enthusiastic gamers like you.
The Dynamic Black Equalizer optimizes black expression in both bright and dark scenes, while the Picture quality enhancer enables optimal color and contrast without any increase of input lag.
In addition, the sound enhancer provides the directional dimensional sound effect that completes the ultimate gaming experience.
Your Q900R TV will automatically activate these features when Auto Game Mode is triggered by playing a game. Just make sure that the HDMI-CEC is turned on so that you can enjoy the full benefits.
Here is a link to the Q900 product page, where you can find details of all the features, eManual, and other useful product support information: https://www.samsung.com/us/televisions-home-theater/tvs/qled-8k-tvs/85--class-q900r-qled-smart-8k-uhd-tv--2018--qn85q900rafxza/#benefits
Should you have questions, please contact us at 1-800-SAMSUNG and a representative will gladly help you.
You can also reach us via LiveChat or email: http://www.samsung.com/us/support/contact
Or by Facebook Messenger: https://www.facebook.com/samsungsupport
Find us on Twitter: https://twitter.com/SamsungSupport
Thank you for taking the time to share your positive experience and for choosing Samsung.
- Samsung Ambassador
Picture quality is so so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its not worth the money because technology has not been update for this type of TV.
No, I would not recommend this to a friendGreat TV but Pricey
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv open boxed. It came in really good condition.
I would recommend this to a friendVery Poor Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned my 3rd 75-inch Q900 and gave up. The first had nicks in the screen coating, and the next two had ripples in the trim at the base of the screen as if there was heat damage. Samsung, please take steps to ensure better quality for a $5,000 investment. Thanks Best Buy for outstanding customer service during the replacement/return process.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gary,
Thank you for reviewing this Samsung Q900 8K QLED TV.
I am sorry to hear that you were not completely satisfied with the experience.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and service teams.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Ambassador
-Samsung Ambassador
One Box - Replacement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying this TV I found out the One box Hdmi doesnt work correctly. Went back to store they had same problem. 2 option take TV back to store after I mount it or call Samsung. 2 weeks later waiting for a new box? Might have to take back to Best buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Patrick:
I am very sorry to see that you are having issues with the HDMI port not working on the One Connect Box, and that there has been a delay in getting a replacement.
Please contact Samsung TV Support for assistance, or to check on the status your replacement One Connect Box, if you are having the RMA processed with Samsung (and not Best Buy). You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thank you for choosing Samsung and we hope your One Connect Box is promptly replaced.
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah. I like it. I just don't like how bad the delivery team is with best buy.
I would recommend this to a friendGood while it lasted.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great while it worked. Died at 15 months after purchase. Glad I bought extended warranty.There is just not the 8k material however to make it worthwhile.
No, I would not recommend this to a friend