Customer Ratings & Reviews
- Model:
- QN75Q90TAFXZA
- SKU:
- 6402403
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 75" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and large screen. Many customers found the setup process easy and were impressed with the overall quality of the TV. However, some customers mentioned that the remote control could be improved and a few found the TV to be on the expensive side.
This summary was generated by AI based on customer reviews.
Samsun
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV & screen colors, would hight recomendable.
I would recommend this to a friendSamsung-like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Samsung television. Very good quality.
I would recommend this to a friendMy great experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very professional. Excellent products
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV! Well worth the investment! Love the remote!
I would recommend this to a friendReally Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good tv to watch 4k on but the only down fall is the price but i guess thats the price for premium
I would recommend this to a friendVery Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV and the Best Buy employees are great..
I would recommend this to a friendOwner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is is my excellent choice to purchase this
I would recommend this to a friendJust lovely.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my television and have no complaints.
I would recommend this to a friendLove my Samsung TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new Samsung TV! Great picture!!!
I would recommend this to a friendVery good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is very very goodThank you very very muchVery good
I would recommend this to a friend75" Class Q90T Series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied but haven't learned all the bells and whistles on it yet. The overall rating may improve when I do.
I would recommend this to a friendSamsung Q90TQ90T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv. remote interface didn't work the best for me. so, I thought I'd try the LG OLED
I would recommend this to a friendLarge picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a time to get the picture to be set up like I like. Wasn’t perfect at first.
I would recommend this to a friendBig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Bright picture but at night too bright wish it would dim more at night
I would recommend this to a friendWhy am not happy with Samsung TV 4K
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK to begin I had trouble getting it installed somebody has sold a TV that I bought which caused me to have to wait even longer to get it installed when the day finally came he took them forever to cool get the controller to match up with the cable provider Had When I begin to notice the color isn’t as good as it is on my 48 inch Samsung and when you go to the high definition channels you don’t have full picture when you go to Netflix you’re not getting 4K what you should be and now I’m waiting for the geek squad to come back out again to see what’s wrong with the television right now I’m not very happy with this product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thom:
Thank you for purchasing the Q90T TV and for your review. I am sorry you are not completely happy with the image quality you are seeing. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the picture clarity:
1. HDMI cables are recommended for optimal HD viewing.
2. If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3. Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
For further information regarding Image Settings, please see this article:
https://www.samsung.com/us/support/answer/ANS00079295/
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Terrible customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV lost power just over 2 months after purchase. I also purchased the 5 year extended warranty with the Geek Squad. Called Geek Squad for service. They told me that they can't service the Television because it is under the Samsung factory warranty because it is only two months. Called Samsung for service and they advised that TV was not registered. When I had installed and delivered by Best Buy, the techs told me everything was taken care of because I purchased the extended warranty. Obviously it wasn't. I had to get the serial number off the back of the TV which wasn't easy because the TV is mounted on the wall. I had to call Samsung back to give them the serial number. They would not give an appointment because the TV was wall mounted. Then had to call Geek Squad and could not get an appointment until 8 days later to dismount the TV which is part of the extended warranty. Samsung will not give me an appointment until 2 weeks after that. As of this review, my television still is not repaired. This is a $3000. TV. Best Buy should replace this TV, get it repaired, if it can be repaired, and resell it as a refurbished model, Best Buy customer service is terrible. Let the buyer beware!!! The TV is great when it is working. Junk when it is not!
No, I would not recommend this to a friendI do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality lower than expected. LG OLED OLED77CXPUA has a much higher picture quality. TOO BAD I can not replace this TV with the LG OLED77CXPUA.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KFRN:
Thank you for purchasing the Samsung Q90T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Worst picture quality I have ever seen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how the q90t gets such great reviews. We've been trying to get the picture quality fixed since Geek Squad delivered it this morning. Nothing helps. Motion blur is sickening bad. I can't watch the screen for more than a few minutes. There is no detail in anything that isn't in the very center of the screen. Everything is faded out. It's like looking through a telescope. The 4K is absolutely awful. We tried watching The Mandalorian, LOTR, and The Hobbit. My wife and I were both feeling sick to our stomachs from the awful picture quality. This looks more like the original 4k models, only they were better. How can a $3,000 tv look so horrible? This replaced a two year old Sony x900f that developed a green line through the center of the screen. Two new, expensive tvs, and both have had issues. At least the Sony x900f had really good picture quality before the dead pixels showed up. Since this replaced another tv via warranty, I'm hoping that we aren't stuck with this awful $3000 piece of junk. If we are, then I'll stop buying from here all together. The display video that plays on this at the store does not represent true video.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LDHoward:
Thank you for purchasing the Samsung Q90T TV and for your review. I am very sorry to hear that you are not happy with the image you are seeing. You may want to adjust the Picture Clarity Settings to your liking and to suit the type of program you are watching.
Navigate to Settings > Picture > Expert Settings > Picture Clarity Settings
The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched. Change the setting to either Off or Custom.
If you select Custom, three additional settings are available for further customization to your viewing preference: Blur, Judder, and LED Clear Motion. LED Clear Motion allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung - 75" Class Q90T Series LED 4K UHD Smart T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv is good but i dont know if its worth the 2600$ seems to flicker at times but maybe its just my eyes hmmmmmm
No, I would not recommend this to a friendBrand response from Samsung
Posted .james:
Thank you for your review of the Q90T TV. If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable Ambient Light Detection, Power Saving Mode, Motion Lighting, or Contrast Enhancer.
Settings > General> Eco Solution> Ambient Light Detection
Settings > General> Eco Solution> Power Saving Mode
Settings > General> Eco Solution> Motion Lighting
Settings > Picture > Expert Settings > Contrast Enhancer
Run Picture Test. When the tested image quality is normal, check the signal of the connected device.
Settings > Support > Device Care > Self Diagnosis > Picture Test
I hope this helps. If your issue persists, please reach out to Samsung Customer Support, and a representative will gladly assist you.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Major Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motion on this TV is terrible. Do not buy this TV if you watch sports, play video games or anything with a fast moving picture. The picture can't keep up with the motion which causes the entire screen to stutter constantly. Samsung is aware of this issue with their Q series TVs but has no real solution and refuses to do anything about it. To say they have some of the worst customer service would be an understatement. Their only "solution" was to turn the picture sharpness down all the way down to zero, which helps only slightly with the motion issue but obviously makes the picture quality absolutely horrible. What's the point of buying a 4k TV if you have to have the picture sharpness at the absolute lowest setting possible? Might as well have an old standard definition TV without the motion issue if that was going to be the case with Samsung's supposed top of the line unit.
No, I would not recommend this to a friend