Customer Ratings & Reviews
- Model:
- QN75Q90TAFXZA
- SKU:
- 6402403
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 75" Class Q90T Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, vibrant colors, and large screen. Many customers found the setup process easy and were impressed with the overall quality of the TV. However, some customers mentioned that the remote control could be improved and a few found the TV to be on the expensive side.
This summary was generated by AI based on customer reviews.
Stop working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great till 14 months later tv went black. Oops didnt get insurance
I would recommend this to a friendGood but not great (like I thought)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working like I thought. No bass from woofer Too many light reflections in screen.
No, I would not recommend this to a friendrn
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not that good. People are like whispering.
I would recommend this to a friendSamsung Qualtiy Control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damaged during the manufacturing process. T.V. was delivered fine by Best Buy delivery with box intact. Upon unpacking, back panel of T.V. (Q90T) was split open on the edges with scuff marks on the back panel as well. The T.V. did not have a screen protector on the front. I am sure this was a defect that got by Samsung Quality control. I contacted BestBuy about the situation and they promptly had another T.V. delivered in 2 days and picked up the damaged one at the same time. New T.V. is fine.
I would recommend this to a friendBrand response from Samsung
Posted .ElectronicsGuy:
I am very sorry that your 1st Q90T unit was not delivered in perfect condition. Your feedback will be shared with our internal teams. Should you have any questions or need assistance with usage, features, functions, or setup of your new unit, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
SMH
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had the tv more than 20 days a I already have a discoloration line in my tv. With all the money I paid for this tv plus the geek squad warranty $500+, I’m highly upset. Will be taking tv pack
I would recommend this to a friendScreen issue lottery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Known issues of flickering screen. Open box purchase not recommended unless tested in store before pick up. Most returns have the flickering issue unless used as display unit
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was good at first then within 1 day of having it i started to get vertical banding lines. So, took it back and got an LG OLED.
I would recommend this to a friend Dirt - Dirt - Dirt
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not about the TV but about the condition it was in when delivered. The box looked perfect, unopened and undamaged, but the TV looked like it was stored on a beach. Dirt was actually plastered to the back of the TV and there was sand everywhere, ugh. I have never seen anything like it. I hope the replacement is better. FYI, I have a Q90R and really like it so the Q90T should also be a great TV.
I would recommend this to a friendBrand response from Samsung
Posted .RAJH:
I am very sorry to see that you had an unfortunate experience with the purchase and delivery of your TV. I hope Best Buy is able to resolve your issue quickly.
Should you have questions or concerns regarding the usage or setup of your TV once your issue is resolved, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Weak upscale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4K looked great but not very good upscaling on normal cable channels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ransom712:
Thank you for sharing your thoughts of the Samsung Q90T TV. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.
Here are some tips to help improve the sharpness.
1) HDMI cables are recommended for optimal HD viewing.
2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
3) Adjust the cable box or satellite box's video output resolution to 1080i.
4) Look for a channel that is broadcasting native HD content. For over the air/cable antenna connection, try these steps to find HD channels: Go to Menu>Settings> Broadcasting> Auto Program
I hope this helps. Should you need further assistance, please contact Samsung TV Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Glare is terrible and Screen Burns easily!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glare is terrible, make sure you use this in a very dark room!! Also, Burned within 3 months of having it. We listen to music channel often or watching news and the lines burned into tv badly.
No, I would not recommend this to a friend75" TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a month. Best buy wouldn't help and neither would samsung. Read the warranty because it didnt do anything. $3200 down the drain.
No, I would not recommend this to a friendRewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was supposed to get a 300 gift card. It’s been over a month sadly no one has been able to help
I would recommend this to a friendDo not turn on
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful but the one that I got didn’t turn on, was very hard carry back to the Best Buy to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .Amazing:
Thank you for sharing your review of the Samsung 75” Q90T TV. I am very sorry that your TV did not turn on, and you had to return it. I completely understand your disappointment.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Thank you again for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
~ Samsung Solutions
Samsung let me down!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung let me down! Tv doesn’t look or sound great. Don’t recommend this TV!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Q led
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase Great picture Great quality Great support
I would recommend this to a friend - Pros mentioned:Picture quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv especially in sunny rooms or bright rooms
I would recommend this to a friend - Pros mentioned:Color
great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best tv ive ever had. blacks are black. color is amazing
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality!!! Beautiful picture!!! Upgraded to a 75” coming from an LG OLED an very impressed with this TV. The blacks aren’t quite as black compared to OLED but the brightness more than makes up for it!!! Don’t regret what so ever!!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product .Very happy with my choice. One of the best picture.
I would recommend this to a friend Would not buy again broke after 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 years, just broke. Gotta spend $125 to get geek squad to diagnose it and then how much ever to fix it. For over $3,000 should last longer than three years. Beyond upset, probably won’t be using Best Buy for TVs anymore.
No, I would not recommend this to a friend